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Hostsolutions Client Area Down? (Again?) - Page 2
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Hostsolutions Client Area Down? (Again?)

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Comments

  • DPDP Administrator, The Domain Guy

    Someone should buy over HS and do it right.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @thedp said:
    Someone should buy over HS and do it right.

    Why?

    So they have to carry over multiple years of services that they've been offering non stop? Or maybe having to carry the 150% credit offers? The liabilities this brand carries must be incredible.

    Francisco

    Thanked by 2Lee 17brownj
  • DPDP Administrator, The Domain Guy

    @Francisco said:

    @thedp said:
    Someone should buy over HS and do it right.

    Why?

    So they have to carry over multiple years of services that they've been offering non stop? Or maybe having to carry the 150% credit offers? The liabilities this brand carries must be incredible.

    Francisco

    Come to think of it, you’re right.

    It would be a suicide mission 😂

  • maqbeqmaqbeq Member
    edited September 2020

    They are down once again, even their entire client area is unavailable, so no support tickets LOL

    First my VPS went down around 16:00 CET, while I was testing some stuff. Gave it some time before trying to reboot it via the control panel, but the entire client area (remote reboot and support tickets) went out of business, so not a chance.

    I don't know why but it tends to crash mostly on weekends when there is no support at all, hope it gets solved one of theese days @cociu @MikePT

    Thanked by 1MikePT
  • yokowasisyokowasis Member
    edited September 2020

    @maqbeq said:
    They are down once again, even their entire client area is unavailable, so no support tickets LOL

    First my VPS went down around 16:00 CET, while I was testing some stuff. Gave it some time before trying to reboot it via the control panel, but the entire client area (remote reboot and support tickets) went out of business, so not a chance.

    I don't know why but it tends to crash mostly on weekends when there is no support at all, hope it gets solved one of theese days @cociu @MikePT

    While we are at it, let's also tag @MrPsycho 👍😁 let the weekend drama begin.

    In my country there's a saying.

    Senang Lihat Orang Susah, Susah Lihat Orang Senang.

  • @yokowasis said:

    In my country there's a saying.

    Senang Lihat Orang Susah, Susah Lihat Orang Senang.

    psychological, zero sum game

  • jsgjsg Member, Resident Benchmarker

    I'm beginning to wonder. While not per se against HS and feeling that criticism of HS is often too harsh, I can't but wonder about the frequent (it seems) weekend problems.

    I can understand that a very cheap provider offers no or very limited support outside of weekday "daylight" hours (something like 8 am to 8 pm), no problem, one gets what one pays for.
    What strikes me though is the fact that the reliability of HS's infrastructure seems to rapidly drop when not constantly monitored and seen to/taken care of. What I mean is that HS seems to work halfway decently as long as some technicians are present but deteriorating quickly when left alone.

    I hope that @cociu manages to improve reliability soon and I wish him good luck (sincerely) - because if HS continues that tendency towards being a workdays-only provider I'm afraid they'll fail sooner rather than later.

  • Well, fortunatelly it wasn't a very long outage and is working again (both the VPS and the client area). No support ticket was opened on my side o:)

    @yokowasis

  • My solutions is: monitoring both your VPS and the HS website. If they down together.
    False+False = True

  • @elliotc said:
    My solutions is: monitoring both your VPS and the HS website. If they down together.
    False+False = True

  • @jsg said:
    I can't but wonder about the frequent (it seems) weekend problems.

    I can understand that a very cheap provider offers no or very limited support outside of weekday "daylight" hours

    I'm thinking they are actually working this weekend, I was(am?) one of those suffering with this migration problem at HS.

    My formerly unusable VPS got rebooted during this outage and now looks to be a lot healthier. Will have to get back to installing software and testing.

  • jsgjsg Member, Resident Benchmarker

    @cochon said:
    I'm thinking they are actually working this weekend, I was(am?) one of those suffering with this migration problem at HS.

    My formerly unusable VPS got rebooted during this outage and now looks to be a lot healthier. Will have to get back to installing software and testing.

    Hmm, if they are there and working on the OVZ -> KVM migration the outage might have been due to some related minor "hiccup".

  • 12 minutes downtime according to Hetrix on one of the cheapest hosts, and you’re here crying? https://imgur.com/a/l71qjsy

  • WebProjectWebProject Host Rep, Veteran

    @Moofie said:
    12 minutes downtime according to Hetrix on one of the cheapest hosts, and you’re here crying? https://imgur.com/a/l71qjsy

    Yes as such customers loosing billions of dollars every minute!

  • cociucociu Member
    edited September 2020

    We work to our whmcs because like i have told we implement 2 new locations ,we had also arrownd 10 min downtime

    Thanked by 1dragonfsky
  • the usual.

  • QuestionCQuestionC Member
    edited November 2020

    down

  • jsgjsg Member, Resident Benchmarker

    @QuestionC said:

    Today we have a police control due of porn infantil material , the romanian police came to our dc and was force us to power down our main router and is sarted to search for the server what is contain this shit. We are here waiting to have the permision to put all back online , and i hope will be the most rappid possible. In case we have any update we will update this thread. Really sorry for any inconvenience. www.hostsolutions.ro team

    So, @cociu is completely innocent and the same could happen to any provider. But I guess some will bash him anyway.

    Btw, what kind of laws do they have in Romania that the cops can basically switch off all systems when they are looking for one single client?

  • @jsg said:

    So, @cociu is completely innocent and the same could happen to any provider.

    interesting... wasn't it you a few days ago blaming another provider for not protecting their clients enough because letting the police seizing some disks.
    yet suddenly another DC provider is totally innocent because it can happen to any of them ... aha.

    do not misunderstand me here. I feel sorry for @cociu that something like this happens to him and his clients.

    I just wonder what made you feel totally opposite now...

  • jsgjsg Member, Resident Benchmarker

    @Falzo said:
    interesting... wasn't it you a few days ago blaming another provider for not protecting their clients enough because letting the police seizing some disks.
    yet suddenly another DC provider is totally innocent because it can happen to any of them ... aha.

    do not misunderstand me here. I feel sorry for @cociu that something like this happens to him and his clients.

    I just wonder what made you feel totally opposite now...

    • the situation is quite different
    • re Hetzner they were middlemen, cociu is the target of LEA
    • my main point back then was how Hetzner acted towards their customer
    • re Hetzner LEA was differentiating, re cociu they simply shut down the whole operation
  • you don't pay this cheap and expect him to fight warrants. it feels grimey though.

  • @QuestionC said:
    you don't pay this cheap and expect him to fight warrants. it feels grimey though.

    You can rarely stop warrants from being executed unless your lawyer is present AND they fucked up the warrant. The battle is going to court to show they shouldn't have gotten the warrant in the first place.

  • LeviLevi Member
    edited November 2020

    Openly advertising 'dmca free hosting' and getting raided and pwned is expected outcome.

  • @LTniger said:
    Openly advertising 'dmca free hosting' and getting raided and pwned is expected outcome.

    True, but in this case its something way way WAY worse than a "dmca issue".

    I hope for the best outcome here - lifetime in cage in romanian village to the pedo

    Thanked by 1jsg
  • I found out that the server is down so I went to their support website to open the ticket and it seems to be down too.

  • @LTniger said:
    Openly advertising 'dmca free hosting' and getting raided and pwned is expected outcome.

    Here is an idea : "RAID Free" Hosting

    Thanked by 1Levi
  • it's normal.

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