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How do I cancel Colocrossing's servers
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How do I cancel Colocrossing's servers

I bought two dedicated server in colocrossing, one in Los Angeles and the other in SAN jose. The network in Los Angeles is not stable. May I ask how to cancel this exclusive server? I looked all over the site and couldn't find it.

Comments

  • Good job

  • DPDP Administrator, The Domain Guy

    CC direct?

  • ManishPantManishPant Member, Host Rep

    Oh well LET has so many master who can cancel your server in a minute, just share your login details too.

  • By the way, what is your contract/TOS with CC stating?

    Thanked by 1TimboJones
  • You do not cancel ColonCrossing servers. They cancel you.

  • email virmach for a transfer

  • mustafamw3mustafamw3 Member, Patron Provider

    Try to contact support, ask them to cancel your server

  • You cancel a ColoCrossing server by deadpooling. This is how it's done since years.

    Thanked by 1TimboJones
  • @NinjaNOC said:
    You cancel a ColoCrossing server by deadpooling. This is how it's done since years.

    deadpooling?What?

  • @mustafamw3 said:
    Try to contact support, ask them to cancel your server

    They charge $125 an hour for their support.It's too expensive

  • @NinjaNOC said:
    You cancel a ColoCrossing server by deadpooling. This is how it's done since years.

    What the deadpooling?
    Please give me some directions.

    Thanked by 1uptime
  • @lovehc said:

    @NinjaNOC said:
    You cancel a ColoCrossing server by deadpooling. This is how it's done since years.

    What the deadpooling?
    Please give me some directions.

    Have you tried to open a ticket with them to cancel your servers?

  • @t0ny0 said:

    @lovehc said:

    @NinjaNOC said:
    You cancel a ColoCrossing server by deadpooling. This is how it's done since years.

    What the deadpooling?
    Please give me some directions.

    Have you tried to open a ticket with them to cancel your servers?

    They charge $125 an hour for their support.It's too expensive.

    Thanked by 1Ympker
  • @lovehc said:

    @t0ny0 said:

    @lovehc said:

    @NinjaNOC said:
    You cancel a ColoCrossing server by deadpooling. This is how it's done since years.

    What the deadpooling?
    Please give me some directions.

    Have you tried to open a ticket with them to cancel your servers?

    They charge $125 an hour for their support.It's too expensive.

    Im assuming its support, as in "please install software A and software B on my server", not "cancel my server". So contact them. You also might need billing, not actual server support

    Thanked by 1kkrajk
  • In Soviet Russia ColonCrossing, servers cancel you.

    Thanked by 1vyas11
  • vyas11vyas11 Member
    edited December 2019

    @lovehc said:

    @t0ny0 said:

    @lovehc said:

    @NinjaNOC said:
    You cancel a ColoCrossing server by deadpooling. This is how it's done since years.

    What the deadpooling?
    Please give me some directions.

    Have you tried to open a ticket with them to cancel your servers?

    They charge $125 an hour for their support.It's too expensive.

    You didn't read the terms of service before ordering? That is new...

    P.s: pay a provider and use LET for free support is not new and OP should not fall prey to this trend.

  • hzrhzr Member
    edited December 2019

    客戶必須通過Colocrossing在線計費中心提交適當的取消請求。 如果要求在發票到期日前六天之後提出,則取消服務的請求將在下一個結算日生效

    Thanked by 1vyas11
  • Be patient, it will happen...

  • 125 USD for support. Prem.

  • BlaZeBlaZe Member, Host Rep

    @LTniger said:
    125 USD for support. Prem.

    A fella gotta make some moolah to have some bread!

    You do know setting up new scammy/spammy hosts/brands costs money, right?

  • ScammersLivesMatterToo

  • Wait till they deadpool.

  • LTniger said: 125 USD for support. Prem.

    So, an hour for support in hosting industry from a DC for $125 is expensive? After all, this is a managed service support, not the idiotic thoughts of OP that he will pay for opening a ticket...

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