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BuyShared Luxembourg Down
shakensoul
Member
in Outages
BuyShared Luxembourg DA reseller server is down since 4 hrs. As per support, they are waiting for datacenter to replace the bad RAM in the node.
4 hrs downtime is pretty awful, hope it does not turn out to be any other major issue.
Comments
Also slices.
but they have fast repair, just less than 15 minute my server live again.
4hrs for swapping a memory module? sure?
Hetzner does that in 10 minutes, sometimes even less.
The end is nigh.
Welcome to BuyVM support forums.
I am escalating your issue to our tech folks, please be patient for 69 hours until we resolve the issue.
Kind Regards,
Raju Chamdi
Had to move my services off BuyVM a while back, like Fran, but better stability with LunaNode & RamNode.
its down from almost 3 hours @Francisco i don't know that changing ram take that much time
Pending a ram replacement on it. Node crashed, rebooted and is sitting claiming a module is bad.
Anthony has kept people up to date in tickets.
Francisco
It's just a timing thing since they have a smaller team at night in LU. I dont have a dedicated tech in the city or anything.
Francisco
@Francisco hope everything will be back soon thank you for the update
The minute it's possible to boot through the node I will. At least now we have a good idea as to why we have has crashes on this node.
Francisco
Yes, Anthony responded promptly about the issue.
It would be nice if we receive some kind of outage alerts for these kind of downtimes.
I receive notifications from Uptime robot, but don't know which one is major or just a blip.
We'll send ane mail once we have it all sorted
Francisco
well I had thought, since it is reseller and it affects a lot more of the customer's sub clients, at least the disk would be separate and could be easily booted by some other node.
This seems scary, close to 6 hour downtime now.
I know I shouldn't complain because it is cheap. But are there any reseller hosts here that actually support booting from a different node(or some other basic redundancy) or this is common practice?
Sure.
For $2? Maybe not.
In LU it is about 9pm now. The outtage happened at about 2pm. No night time in LU
which ones?
Ones that are likely more expensive than just buying three BuyShared plans and DIY.
It's not gonna be just cheap easy boot the site up from another location! It's a service in itself, which adds value and costs.
You are giving me ideas!!
Any host that does HA is going to be expensive. More hardware and work puts the price up. Sure you can do it cheaper yourself but there is quite a bit of work involved.
Its running..
Don't let it run away
HA with shared is messy anyway. None of the panels on the market are going to support proper sharding and instead you're just doing HA of a large VM.
You'd have to have 3 nodes to protect things properly (so you don't have split brain). You're having to put up a lot of equipment, power, time, etc, and in the end you'll lose your goal of 99.999% uptime because Litespeed/Apache crashed or cPanel commits another bad update.
There's 'Continuous Replication' setups but you're spending low 5 figures on VMWARE just to license it.
Francisco
Yeah, we're good. I'll send an email once I get a bit of sleep to go over things.
Big ball drop by root.lu though and still no real feedback.
Francisco
Couldn't agree more