New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
Honor the promotion or a service of equal specs.
Honor it if you can, otherwise say oops, cancel pointing to where it was offered only as a special, and refund without provisioning the order.
If you forgot to disable and there were no specific terms visible at the point of order, then I’d honour it, it’s the least you can do - it was your fault.
Tell him the end is nigh and ignore him afterwards.
Hopefully, he will create a thread on LET for some drama.
And then we can all confirm that the end is nigh, to both the provider and client who asks for PayPal dispute.
Unless you were driven crazy by Emma Watson to offer some really unprofitable offer, why not, you get a new client plus some profit. Oh wait, 2016 BF.
You literally just got a new client because of your laziness.
The least you can do it suck it up, honor the promo deal, and learn a valuable lesson that didn't cost you much to begin with.
well... I'm the one found the old offer
Most considerate thing to do would be to tell the host.
So this is already a drama thread? How did the host react?
If you order it and they provide it then all good. If you order it and before provision, they say we meant to disable that, here is your money back not much you can do.
How did you actually find it, was it visible in the provider's order system, I mean visible as in you went to their website and it was there and available to order or you used an old link and found something they had hidden but did not disable? The latter appears likely given it was 2016.
it was old link from this site.
Ok, so their error for not disabling it or of course they may well be happy to keep provisioning. If they are an LET member then message them and ask if you can still order given the link is active, if not email them.
Better to do that and know you will have no issues using the service than wondering if they will find out at some point and create an issue over it.
Reasonable options:
1 - Send an immediate refund and a polite letter on how it was your fault not removing the old offer that is not longer valid and apologizing (and maybe sacking the entire kitchen staff)
2 - Offering to honoring the offer for only say the next year and offering a refund instead.
3 - Honoring the offer (and chalking it up to a learning experience)
4 - Send a polite letter saying that offer was in error and counter offering with your current
best offer or a refund.
It was only one person that took you up on the offer?
Of course, don't forget to threaten to sue.
Go and refund it? If you had autodeploy active, thats another story.
Plot twist!
I would have just taken the order then made sure that it was turned off so it would not happen again.
Consumer: order 10
Provider: Block, neg rep, report, unfriend on steam and make reddit post.
be a man/women/apache and open the promo again