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Hostodo Down
rafaeldina
Member
Hi!
hostodo.com website is opening blank and control panel (https://hostodo.com/portal/clientarea.php), gives this error:
Oops!
Something went wrong and we couldn't process your request.
Please go back to the previous page and try again.
exception 'Whoops\Exception\ErrorException' with message 'Out of memory (allocated 627834880) (tried to allocate 201335169 bytes)' in /home/hostodo/public_html/portal/includes/dbfunctions.php:0
Stack trace:
0 /home/hostodo/public_html/portal/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, 'Out of memory (...', '/home/hostodo/p...', 0)
1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown()
2
Can't access my SSH as well, couldn't open a ticket because control panel is out.
Are anyone there with the same issues?
Thanks!
Rafael
Comments
The end must be nigh.
I'm sure its just an error after they updated whmcs, they're probably working to fix it.
Looks like the todo has hit the fan.
That or the OP likes drama, besides the panel is fixed already seems like.
no drama, please. YAY it's back!
You started it though.
It's not funny anymore, if you keep saying it over, and over.
and over again.
Accept me for who I am, for I am the messenger of idiots.
Hostodo appears to be down again today.
Sorry everyone. This is due to a mix of CloudLinux weirdness, backups running, and crons running, all at the same time. We've been making some changes to rectify this and it shouldn't reoccur.
I think the issue has been fixed
VPS server migration. Read your emails!
@Hassan so what's your promo?
Great. 4 days notice while I'm in the middle of final exams.
Sounds like they're keeping old and new copies online at the same time ( on old nodes and these new Colo nodes). That'll land folk in invalid states if so - where updates have been made to both old and new. It could alternatively be that they've migrated live to new hardware already and just added new IPs. If so - that shouldn't be an issue.
Might be worth checking with them what's happening if your data consistency matters to you.
They'll most likely setup a bridge between the old nodes and new Colo, that way the ips work during it.
I used a L2 bridge to handle my NJ to NY migration.
Francisco
It is back online now.
Still down for me...LA vps
Yeah, they haven't prevented downtime at all. VPS offline for 24 hours now and they won't even respond to a ticket to even say "we're working on it".
Give them a bit. If they're doing that big of a plaform change it'll take some time, especially if they're doing IP swaps too.
Francisco
Hey, they're the ones who set the expectation of no/little downtime.
36 hours down, now, and still no response.
Hey everyone, thank you for your continued patience. We understand that this doesn't look good, but we're working diligently on getting everybody back online. We'll be posting announcements on our progress, please check: https://hostodo.com/portal/index.php?rp=/announcements/31/UPDATE-Migration-Status.html
website down 36h,ticket not reply , fucking bad service hostodo
All tickets will be updated once VMs are up and accessible.
OK, my VPS is back up.
So far, more than 4 days of downtime, the loss is heavy