Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


LetBox offline?
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

LetBox offline?

LetBox offline?

«1

Comments

  • he knows too much, quick throw in the snakes!

    Thanked by 1Aidan
  • Still down for me

  • their LA location shows huge packet loss

  • Still completely unusable

  • there's already a topic for this "letbox" since beginning, for example like this topic: https://www.lowendtalk.com/discussion/103827/letbox-vps-down-again-without-any-email-notification/p1

    they always down without any notification sent to customer via email. if we tell them about this, they simply says "they already told via their system". unfortunately we cannot enter their website. it says "server not found".

    to @key900 what is you excuse now? do customers get rebate this time??

  • letboxletbox Member, Patron Provider
    edited September 2017

    @cybersans said:
    there's already a topic for this "letbox" since beginning, for example like this topic: https://www.lowendtalk.com/discussion/103827/letbox-vps-down-again-without-any-email-notification/p1

    they always down without any notification sent to customer via email. if we tell them about this, they simply says "they already told via their system". unfortunately we cannot enter their website. it says "server not found".

    to @key900 what is you excuse now? do customers get rebate this time??

    We made it very clear last time and asked to everyone singup up with our network status

    http://status.letbox.net/

    We keep telling everyone and here we keep all updates. We having bad night and we still working into it, the bad luck is psychz don't offer much help from their side.

  • ah, "ddos attack". not strong enough after all ;-)
    ok guys, truth has been told. in the future, we need to bookmark this status.letbox.net and do not ever ask them for update via email anymore ;-)

  • maoyipengmaoyipeng Member
    edited September 2017

    you should consider third party dns service .

    @key900 said:

    @cybersans said:
    there's already a topic for this "letbox" since beginning, for example like this topic: https://www.lowendtalk.com/discussion/103827/letbox-vps-down-again-without-any-email-notification/p1

    they always down without any notification sent to customer via email. if we tell them about this, they simply says "they already told via their system". unfortunately we cannot enter their website. it says "server not found".

    to @key900 what is you excuse now? do customers get rebate this time??

    We made it very clear last time and asked to everyone singup up with our network status

    http://status.letbox.net/

    We keep telling everyone and here we keep all updates. We having bad night and we still working into it, the bad luck is psychz don't offer much help from their side.

  • letboxletbox Member, Patron Provider
    edited September 2017

    @maoyipeng said:
    you should consider third party dns service .

    @key900 said:

    @cybersans said:
    there's already a topic for this "letbox" since beginning, for example like this topic: https://www.lowendtalk.com/discussion/103827/letbox-vps-down-again-without-any-email-notification/p1

    they always down without any notification sent to customer via email. if we tell them about this, they simply says "they already told via their system". unfortunately we cannot enter their website. it says "server not found".

    to @key900 what is you excuse now? do customers get rebate this time??

    We made it very clear last time and asked to everyone singup up with our network status

    http://status.letbox.net/

    We keep telling everyone and here we keep all updates. We having bad night and we still working into it, the bad luck is psychz don't offer much help from their side.

    From what i see PSYCHZ UNABLE TO FIX THEIR PROBLEMS ! WE KEEP REQUESTING AND THEY? JUsT PUT US ON HOLD! THE ISSUE SEEMS NOT DDOS AND THEY CAN"T FIGURE WHA?T IS GOING ON , wE ASKING FOR SOME CHANINGs THEY HOLD tHAT's all they do for the moment

  • key900 said: From what i see PSYCHZ UNABLE TO FIX THEIR PROBLEMS ! WE KEEP REQUESTING AND THEY? JUsT PUT US ON HOLD! THE ISSUE SEEMS NOT DDOS AND THEY CAN"T FIGURE WHA?T IS GOING ON , wE ASKING FOR SOME CHANINGs THEY HOLD tHAT's all they do for the moment

    Well, is it actually yours or your customers concern?

  • AnthonySmithAnthonySmith Member, Patron Provider

    Psychz having network issues, welcome to the last 10 years.

    Thanked by 1Aidan
  • My box is down too. Why don't you move out of Psychz then ?

  • well....it is little bit awkward at this moment....as this is Saturday, i would like to move away from letbox but some vps provider is not Instant Activation setup.....i only need to wait letbox fix the issue...

    By the way...will letbox give us SLA after this is fix ?

  • maoyipengmaoyipeng Member
    edited September 2017

    show bgp ipv4 unicast 144.172.XX.X

    % Network not in table

    @key900 said:

    @maoyipeng said:
    you should consider third party dns service .

    @key900 said:

    @cybersans said:
    there's already a topic for this "letbox" since beginning, for example like this topic: https://www.lowendtalk.com/discussion/103827/letbox-vps-down-again-without-any-email-notification/p1

    they always down without any notification sent to customer via email. if we tell them about this, they simply says "they already told via their system". unfortunately we cannot enter their website. it says "server not found".

    to @key900 what is you excuse now? do customers get rebate this time??

    We made it very clear last time and asked to everyone singup up with our network status

    http://status.letbox.net/

    We keep telling everyone and here we keep all updates. We having bad night and we still working into it, the bad luck is psychz don't offer much help from their side.

    From what i see PSYCHZ UNABLE TO FIX THEIR PROBLEMS ! WE KEEP REQUESTING AND THEY? JUsT PUT US ON HOLD! THE ISSUE SEEMS NOT DDOS AND THEY CAN"T FIGURE WHA?T IS GOING ON , wE ASKING FOR SOME CHANINGs THEY HOLD tHAT's all they do for the moment

  • letboxletbox Member, Patron Provider

    @maoyipeng said:
    show bgp ipv4 unicast 144.172.XX.X

    % Network not in table

    @key900 said:

    @maoyipeng said:
    you should consider third party dns service .

    @key900 said:

    @cybersans said:
    there's already a topic for this "letbox" since beginning, for example like this topic: https://www.lowendtalk.com/discussion/103827/letbox-vps-down-again-without-any-email-notification/p1

    they always down without any notification sent to customer via email. if we tell them about this, they simply says "they already told via their system". unfortunately we cannot enter their website. it says "server not found".

    to @key900 what is you excuse now? do customers get rebate this time??

    We made it very clear last time and asked to everyone singup up with our network status

    http://status.letbox.net/

    We keep telling everyone and here we keep all updates. We having bad night and we still working into it, the bad luck is psychz don't offer much help from their side.

    From what i see PSYCHZ UNABLE TO FIX THEIR PROBLEMS ! WE KEEP REQUESTING AND THEY? JUsT PUT US ON HOLD! THE ISSUE SEEMS NOT DDOS AND THEY CAN"T FIGURE WHA?T IS GOING ON , wE ASKING FOR SOME CHANINGs THEY HOLD tHAT's all they do for the moment

    Ture we just asked to moving to cables to different switch and see what happened ! they off the whole network! And no one answer!

  • letboxletbox Member, Patron Provider
    edited September 2017

    @redalertrox said:
    My box is down too. Why don't you move out of Psychz then ?

    It's Saturday, so we need everyone back online theb moving out.

  • i think it's an internal attack against your switch .

    @key900 said:

    @redalertrox said:
    My box is down too. Why don't you move out of Psychz then ?

    It's Saturday, so we need everyone back online theb moving out.

  • so what is the action now ? ask your customer to wait for it and it will fix itself automatically ?

  • letboxletbox Member, Patron Provider

    @hkmix said:
    so what is the action now ? ask your customer to wait for it and it will fix itself automatically ?

    I'm working with William now he just get in.

  • Just be patient.

  • ghettoHostghettoHost Member
    edited September 2017

    None of my servers came back up- status page shows operational. I rebooted my VMs, still didn't come back. I checked one of them via the noVNC console and it shows ArchLinux boot screen- it was a CentOS VM. Sigh

    Update: Boot order was changed to CD-ROM then disk. My VMs live.

  • Mines is online now.

  • letboxletbox Member, Patron Provider
    edited September 2017

    @ghettoHost said:
    None of my servers came back up- status page shows operational. I rebooted my VMs, still didn't come back. I checked one of them via the noVNC console and it shows ArchLinux boot screen- it was a CentOS VM. Sigh

    Update: Boot order was changed to CD-ROM then disk. My VMs live.

    Please submit ticket if still unstable. Youcan change the boot order via Client Area.

  • letboxletbox Member, Patron Provider

    @overclock said:
    Mines is online now.

    Up since few hours ago.

  • letboxletbox Member, Patron Provider

    @hkmix said:
    well....it is little bit awkward at this moment....as this is Saturday, i would like to move away from letbox but some vps provider is not Instant Activation setup.....i only need to wait letbox fix the issue...

    By the way...will letbox give us SLA after this is fix ?

    Yes we will do an credit. Just give us some time to make sure everything back to normal.

  • @key900 now port 53 blocking? my 2 VPS same, can't open port 53

  • imchandaveimchandave Member
    edited September 2017

    @ramonwap, @key900, seeing the same issue on my VPS.

    Inbound IPv4 UDP packets with either a source or destination port of 53 are being blocked. Problem does not exist if using TCP or IPv6 addresses.

    I've submitted an issue ticket. Have you? The more people raise the issue, the higher the chance they will fix it.

  • @ramonwap, I hope you are getting better results than I am.

    Their level 1 support just suggested I change my /etc/resolv.conf to be 8.8.8.8.

    This was after I submitted 'dig' results using targetted IPv4 and IPv6 addresses and UDP and TCP DNS transports.

Sign In or Register to comment.