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Vortexnode down? - Page 2
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Vortexnode down?

2

Comments

  • dedicadosdedicados Member
    edited May 2017

    still down :(

  • Coming up on 12 hours...

  • Dedi on Dallas works.

  • AnthonySmithAnthonySmith Member, Patron Provider
    edited May 2017

    edit, i was mistaken.

  • My dedi is still down at Dallas

  • lurchlurch Member

    Over the past couple of weeks I noticed my uk atom network getting worse and worse.

  • Main website + WHMCS back online.

  • Dextronox said: Main website + WHMCS back online.

    same here, just waiting servers to came back online too.

  • To those interested, their support doesn't seem to be aware of what caused the outage. Although it may be fair to assume that their live chat support might be outsourced.

    [12:21] Daniel: What was with the major outage today> [12:21] Daniel: ?* [12:22] Dico has joined the conversation [12:22] Dico: Hello [12:22] Dico: We have a network maintenance, the servers however should be back online already [12:23] Daniel: A network maintenance, without any notification to the customer? [12:23] Dico: Was not a planned maintenance, in general we announce everybody [12:24] Daniel: What was the maintenance? [12:26] Dico: I don't understand exactly the question [12:26] Dico: I don't have the technical details if that's what you need [12:26] Dico: but your server was not rebooted or stopped [12:27] Daniel: But multiple locations dropped off the face of the earth for over 12 hours, and your support doesn't know why? [12:28] Dico: No, I don't have very detailed informations, and I don't see what is so important if a cable was moved or what happened hardware [12:29] Daniel: Alright, thanks Dico.

  • I don't see what is so important if a cable was moved or what happened hardware

    Cancellation request is going in

  • Dextronox said: Dextronox

    where did you access that chat?

  • @dedicados said:

    Dextronox said: Dextronox

    where did you access that chat?

    Homepage and WHMCS both have a Tawk live chat button in the bottom right.

  • thanks, i dont see it. maybe firewall is blocking it.

    my server stills down, anyone get any luck?

  • dedicadosdedicados Member
    edited May 2017

    dedicated in NY is back, i had to restart it. when site came back.

    if yours stills down, try to enter to WHMCS and restart that shit from there...

  • fanfan Veteran
    edited May 2017

    My VPS in Atlanta and the $5 dedi are all online.

    root@***:~# uptime
     14:39:01 up 88 days, 23:19,  1 user,  load average: 0.26, 0.12, 0.08
    
    root@***:~# uptime
     14:40:17 up 101 days, 22:03, 16 users,  load average: 0.01, 0.01, 0.00
    
  • agoldenbergagoldenberg Member, Host Rep
    root@ny:~# uptime
     13:29:46 up 118 days,  2:36,  2 users,  load average: 0.00, 0.03, 0.05
    

    Mine never went down in NY... very weird.

  • The monitor blablabla (198.x.x.x) is back UP (Host Is Reachable) (It was down for 14 hours, 38 minutes and 41 seconds).

    time to move on...

    i'm glad only have low traffic sites there...

  • ExonHostExonHost Member, Host Rep

    One of my server still down! No response from vortexnode.

  • ExonHost said: One of my server still down! No response from vortexnode.

    did you try to enter to your account in WHMCS and restart it?

  • ExonHostExonHost Member, Host Rep

    Network status is showing offline. Power status is on.
    Can't restart network.

    @dedicados said:

    ExonHost said: One of my server still down! No response from vortexnode.

    did you try to enter to your account in WHMCS and restart it?

  • PieHasBeenEatenPieHasBeenEaten Member, Host Rep

    Try using ipmi if you asked to have ipmi setup

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @ExonHost said:
    Network status is showing offline. Power status is on.
    Can't restart network.

    @dedicados said:

    ExonHost said: One of my server still down! No response from vortexnode.

    did you try to enter to your account in WHMCS and restart it?

    Sounds billing related. It's common for hosts to kill ports as shutting down servers can cause a lot of issues if it doesn't happen cleanly.

    Francisco

  • Francisco said: Sounds billing related.

    well all their site was offline, so maybe their datacenter shut them down

  • I'd like to tag @jbiloh I know he can't say much but he was able to chime in regarding OneProvider and state the reason

  • ExonHostExonHost Member, Host Rep

    I also think it's billing related issue. As one server were up in same location.

    @dedicados said:

    Francisco said: Sounds billing related.

    well all their site was offline, so maybe their datacenter shut them down

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @ExonHost said:
    I also think it's billing related issue. As one server were up in same location.

    @dedicados said:

    Francisco said: Sounds billing related.

    well all their site was offline, so maybe their datacenter shut them down

    My hope is i'm wrong and it's just a DDOS or something.

    Good luck to all.

    Francisco

  • hzrhzr Member

    Francisco said: Sounds billing related.

    but isn't vortexnode huge company from many years, stable owned by large subsidiary in canada? with many servers

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hzr said:

    Francisco said: Sounds billing related.

    but isn't vortexnode huge company from many years, stable owned by large subsidiary in canada? with many servers

    shrug?

    Past their rush these past 6 or so months I had never heard of them.

    Francisco

    Thanked by 1yomero
  • SSDBlazeSSDBlaze Member, Host Rep

    @Francisco said:

    @hzr said:

    Francisco said: Sounds billing related.

    but isn't vortexnode huge company from many years, stable owned by large subsidiary in canada? with many servers

    shrug?

    Past their rush these past 6 or so months I had never heard of them.

    Francisco

    Same

    VortexMagnus was the one who got that big rush on LET. Since he's gone (correct me If I am wrong) it seems like VortexNode went quiet on here.

  • I finally got an update to my ticket "The server is still offline, we are working to put the services back online as soon as possible."

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