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HudsonValleyHost (HVH) new VPS with strange specs
Hello folks,
I've got a VPS with HVH lately and it is advertised as "4 vCPU" on an E3 node. Nice!
The problem is each vCPU is locked to 848Mhz, which is in reality a quarter of 3400Mhz
So they are giving 1 core at 3400Mhz splitted in 4 ?
See the Geekbench here: http://browser.primatelabs.com/geekbench3/8240643 -- Only one core fully effective... hum!
I opened a ticket and their answer it is IntelSpeedStep technology ? Seriously ?
I've always had positive things to say about Ernie when he was the Chief commander of HVH, aka support was more "helpful".
What do you think ?
Thanks!
Comments
drama commences
Run something CPU intensive for a couple minutes and check to see what the core is reporting?
Because here at ColoCrossing™, we strive to keep all of our customers
dissatisfied and misled.happy and satisfied. In fact, we have proof - just take a look at how we block literally anything with code!I've done a couple of Sysbench passes and the results are showing that only one core is effective.
Ah, you mean the CPU speed, well like I said it's locked at 848Mhz
Then I'd be pissed. I understand fair use, but if they are advertising 4 vCPUs and only allowing full burst of one, welp- they should say so.
What's /proc/cpuinfo say, anyhow?
Ask them if your vzctl has a cpulimit of 25. I wouldn't doubt that this is the case.
Looks like Cpu is limited. Not fair.
See the ticket I have with them:
One reply took about 11 days, so I almost forgot I had a ticket open with them lol
I saw the reply when I checked my SPAM folder...
from what I can read in this thread you got 4vCPU. they are however capped @ 848Mhz.
You got what was advertised but it should have mentioned that you only got access to a 1/4 of the core speed.
My recommendation; cancel and move away. choose a provider that doesn't hide stuff by leaving important information out of the advert.
Yeah, I have a few vps with Virmach that comes with capped cpus and I do not have a problem with that. What piss me off is that HVH try to hide this or look innocent like no capping is effective on the vps. Come on... tell the truth at least
Further deception, but what do you really expect, if it was something different I really don't know why.
Not like anything will be done about it round here either the parent company owns this forum.
Well, duh:
Note the --num-threads=1
Running this same bench on my online.net atom server (C2750) I get this result:
So my atom cores, clocked at 2.4ghz are about half as fast as your cores. Sounds about right. (but only if they speed up when under load, which is what support was trying to tell you)
Now add --num-threads=4 to your bench, and watch the top/htop output. My sysbench time got down to 44s using --num-threads=4, and even down to 22s using --num-threads=8, given that the server I'm on is 8-core.
Look further down I've already done with 4 cores, which gives the same results.
And just for shits n giggles I ran the same command on an E3 1231v3, with 80 seconds as output score (1 thread used). Now, if your server really was clocked down to 25% of its original speed, you'd get around 300+ seconds output. You didn't, so your server is not clocked down (under load)
So yes, HVH is delivering the performance you want, and no, support is not lying to you.
Well, THAT is interesting. However, given that your 1-thread sysbench did produce proper output, your cpu is most likely not downclocked. Why you're getting 1-core scores for a 4-core vps I dont know.
Well, if you had read in full, I think that you would not come to this conclusion.
What I'm saying is that I was assigned one core out of four or the equivalent. 3400 / 4 = 850
There is some throttling in place, but was not mentioned in first place. And they try to hide it.
Just read through the ticket. How many levels of staff do these guys have, and do you get a prize if you make it to the top level?
It has always been 1 Core CPU. That's why you can upgrade to more when you order.
If they are giving you 4 that amounts to one, no problem there.
Well, lets tag the guy that's been doing all the LEB commenting under this offer: @Nick
Yeah, my prize will be like "We deleted your account and get the fuck out" ;-)
Has HVH teminated clients?
I don't know as of yet. I was trying to be a little humoristic :P
I can't stand providers who do that =/ where a single problem ends up becoming a huge thread of ticket replies that don't do anything.
I still think it would be common courtesy saying that along with 4vCPUs, that you were given 1/4 core each- but that's just me.
Then why would a single-threaded benchmark score the same as a 4-thread bench?
Might be a problem with their provisioning system, putting all your vCPUs on the same host-core.
I have increased the CPU Units and cpulimit's from the default SolusVM parameters, any better results now @FredQc?
Because bullshit metrics, OpenVZ+NoGiveAShit? I already suggested he ask if there is a cpulimit setup on the vzctl on his VPS; I have no idea if it's gone farther than there. If he was locked to 25%, it works differently depending on CentOS 5 and CentOS 6 for figuring that out, so it certainly seems to be throttled, however I don't deal with OVZ enough to tell you why you'd have the exact same meter of use independent of threads.
Ahh...
cat /proc/cpuinfo
cpu MHz : 3392.421
execution time (avg/stddev): 21.2116/0.00
You are the real MVP !
Why does it takes a LET thread to makes all things works?
Anyway, thank you.
SolusVM defaults?
You mean: 4 cores/400%/1000 units?
I think you meant to say, the values we put in to solusvm not the solusvm defaults.