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My experience with hostclean.net
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My experience with hostclean.net

Hello LET,

I recently bought the 512MB VPS offer from hostclean and paid for 3 month.

Their thread http://www.lowendtalk.com/discussion/comment/1390286/

My intention was to run a Tor Exit Node. First of all I asked if it's ok to run a Tor Exit Node. This was the answer:

Some time later I paid and they set up the VPS. Every 2-3 days I notice my bandwith in SolusVM was reset (I guess by hand cause my machine was down until my boot in SolusVM). I dunno if by hand or by SolusVM itself. afair it was 999GB

Some days later they set the bandwith in SolusVM to 95367TB and they changed my plan from 512MB VPS to 256MB and already supend it at WHMCS:

I wrote a ticket and asked what happend:

Have a look at the screenshot: the suppport says: 183 of 512MB is used....

Days later my VPS was completely supended. Can't connect to it anymore. My ticket:

and the last ticket wasn't replied:

What are your thoughts LET?

Comments

  • Leave them.

  • Must have been one heck of an exit to use so much bandwidth!

  • What a BS. So much about "unmetered". But ok...

    http://www.hostclean.net/knowledgebase/1/Terms-of-Services.html
    
    Rejection of Services
    HostClean.Net reserves the right to cancel, temporarily suspend or deny services to Customer at our desecration. If HostClean.Net feels that it is not of its best interest, or a liability to obtain a customer, HostClean.Net will take into consideration past history on both business levels and personal levels to determine if customer is a liability to the company. HostClean.Net will give notice of cancellation if HostClean.Net cancels Customers account, as well as temporary suspension and denied services.
    

    The above is basically "we'll suspended you and terminate your service when we want".

    "desecration" - What the??? https://en.wikipedia.org/wiki/Desecration and http://dictionary.reference.com/browse/desecration

    The right word would be "discretion" and I'm not even a native English speaker.

    These guys should hire a English prof to go over their stuff and also a lawyer to check whether it's legal at all.

  • @regele maybe a explication will be verry helpful to your customer ?

  • you don't really like Romanian competitors, do you?

    cociu said: maybe a explication will be verry helpful to your customer ?

    Thanked by 1rokok
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