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fileMEDIA and Dedify.com merged with HTTPZoom
Dear client, It is with great pride we would like to announce that fileMEDIA and Dedify.com are now part of the Precision Technology Consulting Group. fileMEDIA and Dedify.com have been providing excellent VPS hosting and cloud services since 2008 and they have been served the industry and their customers brilliantly. This is evident in the level of support and SLAs they give to their expanding customer base. From a service point of view, there will be no changes. Customers will continue to receive the excellent service they get at the same price. Precision Technologies values the relationships that have been developed with dedify.com and fileMEDIA and our aim is to build on those relationships as well as bring more innovative products to market while keeping the same high level of customer satisfaction. For customers this mean continued high level support, more innovative products and even more options and services to choose from. We will however need to change the payment details for the company to reflect the acquisition. The new banking details are available below. For those paying by bank transfer, please change the bank account detail to the details below. If you pay with a PayPal subscription, you will need to re-create it on your next billing run. We will also be adding the option to pay by Bitcoin, keeping in line with our desire to continue to innovate. We want to make this as painless as possible for all customers so if you have any issues, please don’t hesitate to contact us and we will endeavour to fix it. If you have any questions, please contact us. Bank Detail Bank : Santander Account No: 75782288 Sort-Code: 09-01-51 IBAN : GB36ABBY09015175782288 BIC/SWIFT: ABBYGB2LXXX Paypal [email protected] About Precision Technology Consulting Limited. Precision Technology Consulting is a technology services company with a global reach. We wholly operate and service clients through our HTTPZoom (www.httpzoom.com) , DomainingServers (www.domainingservers.com) and cloudxtiny (www.cloudxtiny.co.uk) brands across 5 datacentres in 3 regions. Precision Technology Consulting limited is a privately held company registered in England and Wales in the United Kindgom.
Comments
I think it is a good move. I have a VPS with filemedia and it's really cheap and for the money it's performing well. Only support was crap, so I hope this will change
Isnt there a EU law, that just moving the data without even the costumers is ilegal.
As far as I know filemedia was a sole trader.
How can he transfer my contract to another company without my permission?
I wonder what are the motives behind this merger. Could it be tax / VAT related?
Previous filemedia owner already was doing tax fraud for people outside of EU.
Motives is probably that Johannes couldn't handle ongoing issues, adding new DC, closing first DC and moving people, bad rebranding and etc.
Eh, Technically, in reality not really.
Thats a bold thing to put out there in public...
He charged VAT for non-EU customers - In german law that is very questionable, if not outright illegal like in Austria (our laws are 90% the same as Germanys)
http://en.wikipedia.org/wiki/Missing_trader_fraud
In Austria (presumably also in Germany):
As sole trader without VAT ID someone should charge (and not even list any) no VAT (from anyone) until they cross a treshold (seems to be 50000EUR in Germany, "Kleinunternehmen") and have to apply for a VAT ID, as company with VAT ID you charge (formerly your own, now the buyer countries) VAT if buyer/seller has no VAT ID (if inside EU) or no VAT (outside EU or special area, Ceuta/Canary Islands (ES), Madeira (PT), some but not all French oversea departments ).
Only scenario i know where everyone pays VAT regardless of location are Polish companies (23% or something around that, even for non-EU customers, EU companies with VAT ID are excluded, leaving interestingly that it is more expensive to buy from non EU than from an EU based reseller that charges you no VAT and pays non either) never seen anything like this in D/A - Not as sole traders and not as company either.
I don't say it's illegal, but it is very strange.
Ask for prepay 30EUR not a best way to let folks start. That problem.
I really don't know what to think about this at this time. It raises a lot of questions with me, the first one being if I'd still be able to trust these guys.
What did they do? Did I miss something here?
That's my VPS with "these guys"
Nothing special, but it works! It's most likely me who rebooted it 129 days ago anyway.
Fantastic, downtime/reboots on my (ex-)filemedia kvm's now after this.
Anyway, thanks to filemedia for a painless and great year.
And yet another reboot. yay?
It's the httpzoom part I'm worried about.
Sorry to ask you. But what does that mean? Sorry if I'm being stupid? What have they done?
@MSPNick @httpzoom is the only host in UK that was not DDoS'ed. Other hosts who post offers getting DDoS'ed customer ip ranges
we get DDoS like anyone else. we just get on with it, like everyone else.
nothing to worry about. Both companies compliment each other nice like.
@httpzoom thats what she said. Maybe you like to show use some graphs.
@httpzoom Is the support already done by you? Do you still provide German support?
@trexos It looks like they really merged the companys because I got a answer from Johannes in the ticket 2 hours ago the owner of filemedia before. So it looks like he is still working on filemedia
I have a very bad experience with them and if that same experience passes over to Dedify, it would be a shame.
@mpkossen have you ever made experience with dedkfx?
we will continue to offer support and in german were possible but mainly in English. servie will not change. it can only improve.
bad experience with who? httpzoom? I don't know of it but am happy to have a chat with you to see how we can improve.
And the downtime and storage timeouts begins... (KVM VPS)
yeah mine as well -,-
I'll switch my KVM to another provider now.
Same here...
-bash: /etc/profile: Input/output error
Not a good start.
Arent they the ones with a cloudstack infrastructure?