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Daringhost support
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Daringhost support

Is Daringhost supposed to have 24x7 technical support? At least their website says so. My service has been offline for at least a few hours now and I have opened a ticket, but nobody has contacted me for almost an hour now.

Comments

  • I would say wait a little longer.

    For me personally, I wait at least 48 hours.

    Also, 24/7 support doesn't necessarily mean instant reply.

    Thanked by 1neel
  • @TommyC said:
    I would say wait a little longer.

    For me personally, I wait at least 48 hours.

    Also, 24/7 support doesn't necessarily mean instant reply.

    Thanks!

  • 24/7 means you will get an answer in the ticket within 24h.

    Thanked by 1neel
  • A few years ago, when I use them, they took at least 3 hours to solve the problem. And that's with the 'offshore' hosting.

    So maybe we need to wait for it

    Thanked by 1neel
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