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iwstack cloud disk I/O problems
buderus199
Member
Hello,
after a disk problems two weeks ago, we have very slow disk I/O on our cloud box. I did open support ticket and they told me that they are waiting manufacturer of SAN to repair it (cache problems), but they can't give me ETA for the repair. Slow disk causes my website to be very slow, and I'm loosing money with my e-commerce site. Disk I/O goes from 15MB/S to 80MB/s, which is very slow. Anyone with similar problems on iwstack? Someone has more info about this?
Thanks
Comments
So I guess there are others having the same issue
I need estimated time of accomplishment, I can't wait forever. That's the problem and this is the reason of my question post.
Then no offence but fucking ask them. We don't know the ins and outs of iwStack. Half the people wouldnt care. Move your website if it impacts it
Man, relax... Maybe some other client knows more then me?
I am chill. Why would they? Surely if you've asked and they not said everyone else is in the same bloody boat
Just move it to any other zone. I had slow disk in NL but Italy has always been perfect.
how are you measuring that?
Using dd?
@maounique !
I doubt his sequential write speed is losing the money, I guess my point was that 15-80MB /s is not the best sequential write speed but I find it hard to believe it is responsible for losing money, how would you even accurately measure that metric?
An eCommerce site surely needs better random reads which probably have not been measured and can be improved with better caching.
Sounds more like a classic complaint being used to blame poor sales or because someone said it should be faster.
Why would someone else know more than the "service provider", who has already provided you with an explanation / ETA on resolution?
If the slow "sequential" I/O really is causing you to lose money on your e-commerce site, then spend / invest some money and fucking move your site already. It really is that simple.
Wasting time thinking that a bunch of strangers on a forum will be able to sort issues out with hardware / infrastructure owned by your current service provider is foolish at best.
Thanks zsero for the suggestion. Will think about it.
I'm hosting on iwstack for 3 years now, and believe me that I know when site speed drops. Magento is quite heavy on disk I/O and you can see right away that something was changed on hardware. And with slower site speed you are loosing cliets, simple as that. Of course you can think about additional caching (Full Paga Cache), but it worked very good without FPC for a years...
No, moving servers from one provider to another is not that simple.
Oh OK, well when you put it like that......