Data loss and 24khost
Unfortunately, I have to report that we have experienced catastrophic data corruption on one of our main servers in our Choopa Dataceter location. This has left a lot of data unrecoverable. We will continue to attempt to recover data that we can, however, thus far, attempts have been unsuccessful. We have set up a new node. All containers have moved to the new node. Just to let you know it was not only your data that was lost. We also had one of our backup nameservers on that box.
While we do have systems in place to prevent from data loss, in this case it did not help. There was a corruption that caused they sync between the master and the slave to corrupt the data on the slave. These things are very rare as we have not had an incident of data loss on our virtual servers in nearly 2 years with the hundreds of virtual servers that we manage. We do apologize for any inconvenience this may cause you and we plan on providing a free month worth for the servers that are affected.
Most people know that Devon from Rockmyweb manages our servers. They were also hit with this issue. We are still investigating the issue. Will post with any updates we get.