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    VaporNode vaporizes Phoenix
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    VaporNode vaporizes Phoenix

    TheLinuxBugTheLinuxBug Member
    edited September 2016 in General

    Hello,

    You are receiving this email today because you currently have one or more active VPS services with us. Back in May 2016, we announced that the future addition of a Tampa, FL datacenter was coming soon...

    We are now ready to begin migrating VPS customers from Phoenix, AZ to Tampa, FL. This is a mandatory migration - all customers must have their VPS services moved to our infrastructure in Tampa.

    Why is this good for you? Like always, we own all the hardware in Tampa. There is nobody else but VaporNode that needs to be relied on when it comes to the servers and networking gear. The Tampa location is in a new tier 3 datacenter facility and on a very nice network with direct peering points in Atlanta, Miami, and Los Angeles. We have also switched our core network devices from HP to Juniper due to their high performance and reliability for high-traffic environments. Furthermore, the actual VPS hardware nodes are newer machines and we have modified our networking setup to allow for more complex networking schemes on each VPS if necessary.

    Why is this bad for you? Unfortunately, this migration will cause all VPSs to undergo a few minutes of downtime and an IP address reassignment. We estimate about 30-45 minutes of downtime per VPS. This allows us time to shutdown your VPS cleanly, compress the disk image, transfer it to Tampa, then uncompress and boot your VPS. If your VPS uses DHCP IP assignments (KVM), you will automatically have your new IP address assigned to the VPS. If your VPS uses static IP assignments (KVM), you will need to manually change your IP address with the provided gateway, netmask, and IP (these will be provided for each customer during the migration). If your VPS uses OpenVZ, the new IP address will also be automatically applied.

    When is the migration happening? This migration is scheduled to begin at October 1st, 2016 10:00AM EST and be completed at or before October 2nd, 2016 10:00AM EST. Your VPS will not be offline during this whole period - only for the 30-45 minutes it should take to complete the transfer. If you would like to schedule a different time to move your VPS, please contact us and we may be able to work out a better date. We have provided a 24 hour window to provide ample time to move all VPSs.

    What if I have an OpenVZ VPS? Due to changes in our virtualization backend, we will no longer support or offer OpenVZ services after the migration has been completed. Instead, we will convert all existing OpenVZ containers to LXC containers. LXC virtualization is very similar to OpenVZ. From an end-user's perspective, you will not notice much of a difference. The OpenVZ to LXC conversion is straightforward and is not expected to result in any data loss.

    If you have any questions or concerns about the migration, please let us know. We are here for you 24/7.

    Regards,

    VaporNode Team

    My 2 cents:

    I really do not get it.

    Why would a customer who chose service for the Phoenix location want to move to the other side of the US and be on a completely differently routed network?

    Besides that, I thought this was to be an addition, not a replacement... Sound to me like they spent too much money on their build-out in Florida and can no longer afford to sustain their original location. As such, I know I will be looking to cancel the services I have with them. If they can't even sustain both locations it doesn't bread much hope they will be around long. In addition to that, I ordered my services in Phoenix, AZ for a reason,not Florida and the new location will not be acceptable for my use. I am not sure why these groups keep doing this, its like they enjoy hemorrhaging customers and money.

    Cheers!

    Force Migration
    1. Does it bother you when a host forces you to migrate to a new location and new IP?48 votes
      1. Yes
        54.17%
      2. No
          8.33%
      3. I usually just cancel the service
        33.33%
      4. Location and IP don't really matter to me
          4.17%

    Have an Allwinner H3 device? Android? Check out H3Droid! | Lichee Pi Zero - The 6$ SBC | #SYSarm - Get It! | Atomic Pi - $35 x86 SBC
    20+ Years IT Experience in Linux/Windows Hosting, Administration and Development

    Comments

    • That's a real shame for customers and it doesn't really make any sense to be honest.

      Relocating from Phoenix (Central USA) to Tampa (East Coast) is a very strange move. Costs in Phoenix are much lower than in Tampa too.

      At least they've given you a little bit of notice. But it's a real shame for customers.

      VortexNode.com
      Affordable & Reliable Hosting - Shared, Reseller, VPS & Dedicated Servers

    • Are they the first to offer LXC vpsses?

      I like my uptime down low and my servers all hacked. Can see me droppin' twenty-fours with a router in the rack.
      Ya like ya Switch-Ports hot and ya servers all hacked. If ya pings real high and ya networks pitch black.

    • AnthonySmithAnthonySmith Top Provider
      edited September 2016

      I had to move all my Florida (Miami) customers to Phoenix due to ServerAxis shutting down the location with literally 0 notice, obviously no one was forced and refunds were offered but the locations are so different, I cant understand why anyone would do it by choice and expect everyone to be ok with it.

      Maybe I should offer a price match in Phoenix for those that want to stay.

      edit: nvm they are already about 500% more expensive, no need to price match :)

      Had enough of the scams on lowendbox, lowendtalk is now being infiltrated by corruption so I have chosen to make an low end exit #lexit for now - you can find me HERE

    • TheLinuxBugTheLinuxBug Member
      edited September 2016

      AnthonySmith said: I had to move all my Florida (Miami) customers to Phoenix due to ServerAxis shutting down the location with literally 0 notice, obviously no one was forced and refunds were offered but the locations are so different, I cant understand why anyone would do it by choice and expect everyone to be ok with it.

      Maybe I should offer a price match in Phoenix for those that want to stay.

      I actually ordered services from you last night to replace this server. :) I would say you offer a bit less on the bandwidth side, but the matching server from your selection actually comes out slightly cheaper and with more ram as well. I was paying $7.00 for 1Gb ram, 30Gb HD, 2 cores (cpu MHz : 3300.022). I have yet to setup the new server with you, but I know it came out to $6.28 USD per month instead of $7.

      I just became very sad because I found you are in IOFlood and not PhoenixNap. That is unfortunate, as good as the price, the network is not the same and I may have to actually look for another server. However, that is my fault for not checking first.

      If anyone knows any hosts in PhoenixNap with decent KVM servers, please share :)

      Cheers!

      Have an Allwinner H3 device? Android? Check out H3Droid! | Lichee Pi Zero - The 6$ SBC | #SYSarm - Get It! | Atomic Pi - $35 x86 SBC
      20+ Years IT Experience in Linux/Windows Hosting, Administration and Development

    • AnthonySmith said: but the locations are so different, I cant understand why anyone would do it by choice and expect everyone to be ok with it.

      Changes of location or IP happen to me every month. I just have to deal with them. It's annoying but that comes with the LE market. It's not a big problem if the provider announces it before, at least one month for a change of location and two weeks for a change of IP. Of course, this is often not the case.

      183 VPS tested in real time and counting... (86 active LEB providers).
      All links I'm posting are tracked affiliate links, whenever the provider has an affiliate program.
    • @TheLinuxBug said:

      AnthonySmith said: I had to move all my Florida (Miami) customers to Phoenix due to ServerAxis shutting down the location with literally 0 notice, obviously no one was forced and refunds were offered but the locations are so different, I cant understand why anyone would do it by choice and expect everyone to be ok with it.

      Maybe I should offer a price match in Phoenix for those that want to stay.

      I actually ordered services from you last night to replace this server. :) I would say you offer a bit less on the bandwidth side, but the matching server from your selection actually comes out slightly cheaper and with more ram as well. I was paying $7.00 for 1Gb ram, 30Gb HD, 2 cores (cpu MHz : 3300.022). I have yet to setup the new server with you, but I know it came out to $6.28 USD per month instead of $7.

      I just became very sad because I found you are in IOFlood and not PhoenixNap. That is unfortunate, as good as the price, the network is not the same and I may have to actually look for another server. However, that is my fault for not checking first.

      If anyone knows any hosts in PhoenixNap with decent KVM servers, please share :)

      Cheers!

      Pretty sure (like 99.98%) that the guys at ServerHub are in PhoenixNAP. It's definitely a much better facility to be in.

      VortexNode.com
      Affordable & Reliable Hosting - Shared, Reseller, VPS & Dedicated Servers

    • TheLinuxBug said: If anyone knows any hosts in PhoenixNap with decent KVM servers, please share :)

      IPXcore has KVM in PhoenixNAP, although not at race-to-the-bottom prices: https://ipxcore.com/premium-kvm/

    • TheLinuxBug said: I just became very sad because I found you are in IOFlood and not PhoenixNap. That is unfortunate, as good as the price, the network is not the same and I may have to actually look for another server.

      No worries, I have found IOflood to be insanely reliable over the past 6 years and they have a top notch network team so if there is some sort of issue you have I am happy to put it to them.

      bandwidth wise it is unmetered inbound if it helps, failing all that you are more than welcome to a refund if it is not right for you.

      Thanked by 1TheLinuxBug

      Had enough of the scams on lowendbox, lowendtalk is now being infiltrated by corruption so I have chosen to make an low end exit #lexit for now - you can find me HERE

    • AnthonySmith said: I have found IOflood to be insanely reliable

      Indeed, Gabe is awesome.

      It's better to keep your mouth shut and appear stupid than open it and remove all doubt

    • +1 for IPXcore.

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

    • SSDBlazeSSDBlaze Member, Provider

      Serverhub in PhoenixNAP is super good and reliable, but they only got OpenVZ :(

      I've been in PhoenixNAP a few times and it's very nice

    • their switch from OVZ to LXC is interesting indeed. most probably they are using proxmox for virtualization in their production setup and are only deploying version 4 in their new facility, hence the need to migrate everything over.

      will be interesting to see how that whole migration process will work out and if they worked out solutions for some optical flaws with LXC like the guests seeing /proc/cpuinfo from host and so on :-)

      at least someone has to be the first to try ^^

      most recommended Provider: First-Root KVM Power-Edition /w SSD
      UltraVPS.eu KVM in US/UK/NL/DE: 15% off first 6 month | Netcup VPS/rootDS - 5€ off: 36nc15279180197 (ref)

    • AnthonySmith said: No worries, I have found IOflood to be insanely reliable over the past 6 years and they have a top notch network team so if there is some sort of issue you have I am happy to put it to them.

      Thing is they tend to prefer Cogent and cheaper blends of bandwidth than PhoenixNap which often results in some weird routing to some locations and/or low throughput to those which don't directly peer Cogent.

      Hey, I am the one that didn't do my research, least I could do is give it a spin for a month and see how it goes...

      Thanks for your concern though!

      Cheers!

      Have an Allwinner H3 device? Android? Check out H3Droid! | Lichee Pi Zero - The 6$ SBC | #SYSarm - Get It! | Atomic Pi - $35 x86 SBC
      20+ Years IT Experience in Linux/Windows Hosting, Administration and Development

    • vapornodevapornode Member, Provider

      Hey guys,

      I just wanted to address this thread really quick. First, we are sorry to see you go @TheLinuxBug. I understand that location is a key factor in choosing a hosting provider. I hope you find someone else in the Phoenix region that suits your needs! For those where location isn't so important, they should find their experience with us to be better from Tampa.

      To address the rationale behind moving customers from the west coast to the east coast will require an explanation into our company's future. Geographically, I agree...this doesn't make sense. This isn't just a consolidation of locations due to sustainability as is common around here though. Over the next few months, we will be shifting the focus of VaporNode.

      For the past 2.5 years or so we have been offering VPSs out of Phoenix because we could automate nearly everything and we got a great deal for the equipment. We will still maintain a presence in Phoenix but not in the form of VPS services. It will strictly be dedicated servers only and not until after we clean up our IP space.

      Tampa is exciting for us because of the local opportunities and additional flexibility. This new location allowed us to rebuild our VPS control panel from the ground up. We could have retrofitted Phoenix to work with this new scheme but the local outreach we have in Tampa and Florida isn't there for us. Our goal is to be a more hands-on hosting provider than what is typical for the LET/LEB market. If we build a strong relationship with each customer, we can better tailor our services to individuals as our customers are our employers.

      TL;DR
      We could have kept PHX and TPA as VPS locations but PHX didn't fit in our plans for the future. We will be offering traditional SSD and HDD KVM/LXC VPSs, public cloud (or resource pools), and colocation from Tampa. We will still post the occasional offer on LET/LEB but we will also start to focus on our local market and managed solutions more than we have in the past.

      VaporNode | Tampa Florida VPS, Resource Bundles, Dedicated Servers, Colocation | Proactive Management, DDoS Protection
    • Might wanna update your sig @vapornode

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

    • Damian said: IPXcore has KVM in PhoenixNAP, although not at race-to-the-bottom prices: https://ipxcore.com/premium-kvm/

      What is funny is I already have a DNS server on one of your old OpenVZ plans there and it is great. I had no idea you started to offer KVM there as well. I think I might just have to get one. :)

      Cheers!

      Have an Allwinner H3 device? Android? Check out H3Droid! | Lichee Pi Zero - The 6$ SBC | #SYSarm - Get It! | Atomic Pi - $35 x86 SBC
      20+ Years IT Experience in Linux/Windows Hosting, Administration and Development

    • teamacc said: Are they the first to offer LXC vpsses?

      Nope, LaunchVPS has been offering LXC servers since April, for example.

      Thanked by 1launchvps
    • image

      vapornode said: It will strictly be dedicated servers only and not until after we clean up our IP space.

      Tampa is exciting for us because of the local opportunities and additional flexibility.

      Probably not what you meant, but that sounds like "brand new ranges to dirty" :-)

      Thanked by 1doughmanes

      For LET support, please visit the interim support desk.

    • vapornodevapornode Member, Provider

      @raindog308 Haha, no. As much as we would like to help the world save on all their prescriptions, get great deals on flashlights, and receive free money we're just going to put that on hold and clean up what we have already.

      VaporNode | Tampa Florida VPS, Resource Bundles, Dedicated Servers, Colocation | Proactive Management, DDoS Protection
    • But I want my NightHawk X800 Tactical Flashlight!

      Thanked by 1vapornode

      For LET support, please visit the interim support desk.

    • If I were to guess, I would say they decided they wanted to live in Tampa instead of Phoenix.

    • Some people just love dat humidity

      Subversion? That's some sort of software, right?

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