Crissic by Quadranet: all low-end services shut down without notice

jvnadr

TheLinuxBug said: I am not saying it was handled the best, but if he really cared, as he still works for them, he would still be around participating in the community whether he owns the business or not.

I think he and quadranet handled the whole sale think as they should. Skylar did not want to continue, he found a better job, got a good offer for his conpany. He wasn't running a charity. Contrary to what most hosters do in similar cases (they disappear, they shut down nodes without even a short notice etc.), quadranet honored current contracts for long enough, giving to any client notices about their willing on continuing the brand. Crissic had good services with extremely low prices and more than one ip to most of vps. Did skylar had in mind that those reserved ip was real gold for selling his company? Probably. This is just a clever business tactic. Did he eat money from his clients? No, hi didn't.
I am a current client of crissic with yearly contract and, of course, I will not renew my yearly vps that ends on January. But it still works and works great.
What in this case makes @skylarm as a guy he did not handled well the situation? I believe he did handled much better that the majority of similar cases in LET world.

JoeMerit

Is it safe to say that from this point forward that anyone having problems with Crissic can only blame themselves for stupidly fighting to continue their service and renewing against 1000s of warning signs.

SkylarM

@TheLinuxBug said: When the owner sold Crissic to Quadranet (per my understanding) he also took a paid position with Quadranet as part of the sell out. It is pretty obvious he saw an opportunity to get out from under the business and actually took a job that allowed him to have take home pay.

Correct I did take a job with QuadraNet and I regret every moment of that. I have been absent from the community, yes. But seeing as I have all this free time after conveniently being fired September the 12th, may as well follow up on this one.

I'll get a more PROPER response on this thread hopefully sometime tomorrow RE your points. It wasn't just about the job, it had a lot to do with the lack of sustainability of the company and multiple other factors, specifically in my personal life. I believed QuadraNet would handle things properly, and it turns out it wasn't handled as we had originally discussed.

Keep in mind I am limited on what I can discuss due to contracts relating to my (prior)EMPLOYMENT with QuadraNet, so information that I know about handling, utilization of IP space (spammers*), or anything completed POST purchase, etc I cannot disclose. However, the paperwork relating to the selling of Crissic lacks a confidentiality clause.

The official termination reason, which I refused to sign because they failed to provide evidence of either item 1 or 2, and I have no writeups:

http://imgur.com/a/imjJq

Hello LowEndTalk, how is everyone doing?

dnom

SkylarM said: Hello LowEndTalk, how is everyone doing?

Welcome back!

[popcorn.gif]

Francisco

I went ahead and bought stock in Orville Redenbacher a little earlier. I'm going to be fuckin' rich.

Francisco

Wintereise

Oh boy.

Zen

I'll start:

jarland

Before this drama starts moving I'd like to let everyone know that refreshments are to the left. Please drop donations in the jar, we'd like to be able to keep everyone hydrated and reasonably fed throughout their stay. We could all be here for quite a while, so take only what you need.

watwatwat

Nice... Couldn't have happened to a nicer scumbag.

josephb

@SkylarM said: I believed QuadraNet would handle things properly, and it turns out it wasn't handled as we had originally discussed.

Unfortunately this normally how it goes for an acquired company.

Many promises were made, few were met, in the passage of time even more were forgotten.

Nekki

@watwatwat said: Nice... Couldn't have happened to a nicer scumbag.

Read that as WaTwaTwat, can't unsee now.

watwatwat

:)

SkylarM

Don't get too excited, I'm limited on what I can say outside of selling the company.

The company was basically in a spot where further growth was actually hurting the company. We had been processing a solid amount of money each month, but frankly it was getting reliant on LEB sales, which had become unreliable at best. The company had something like 55+ active servers, 7000 individual containers, and only two employees including myself. Our income was reliant on bulk sales of ANNUAL packages each month, which wasn't entirely sustainable or profitable. At no point could the company really survive without a solid amount of new signups each month.

There was also a significant amount of personal stuff going on, which I won't bother nosediving into.

It's also worth noting that a solid 50+% of our clientbase was Asian, and we never provided 24/7 support. We had alarms and systems in place to be woken up in the event of server stability issues, but we never offered 24/7 support. We generally had a 6-8 hour gap from about 2AM CST onward. I had staggered my sleep schedule a bit so the gap was smaller, but we never offered 24/7 support and couldn't frankly afford a wage to pay additional support staff.

Now, RE IP addresses: Yes we had a lot. I'd say we had been using maybe 12-15k of those on VPS, not factoring in the companies we had leased IPs to (MaximumVPS as an example). The intended purpose behind amassing IPs had been the same as any other company doing it. I wanted to guarantee stability with regards to IP address spacing for the future of the company, but also realized that if I was to eventually sell the company the IPs would be the ONLY asset worth purchasing. Every major provider did this, especially in the LET segment.

Immediately following the purchase of Crissic, I was hands off immediately. I had requested maintaining my email account as I had some personal items attached to it as well, but they disabled everything almost instantly.

I'll remain active in this thread, see what happens but don't expect anything too juicy. Labor Board has to do their work before I can start pointing out their illegal activities online and start eating my own popcorn.

@watwatwat said: Nice... Couldn't have happened to a nicer scumbag.

Hello Tom, how are you?

The information provided in this post does not violate any nondisclusure agreements that may have been signed during the asset sale of Crissic to QuadraNet as these are statistics shared previously in a public fashion. This is being posted entirely to cover my own ass thanks to the phonecall from their CEO

teamacc

@jarland said: Please drop donations in the jar

Shilling detected.

SkylarM

"This Employee Handbook is not a binding contract between the Company and its employees"

Woah, that's awkward. I may be in the clear to discuss anything I want, because confidentiality was tied into this handbook that has that at the very top of it.

As of now, I'll only say there's a very good chance the vast majority of client contracts are null and void due to not actually maintaining their end of the deal relating to cooling.

Edit:

Should be worth noting that anything relating to Crissic that was posted in my above post relating to server statistics or containerized information was made publicly available in the past, and is not held under any Non-Disclosure agreements that may have been signed with relation to the purchase of Crissic. Original post has been modified to include this as well.

servpro

Lots of post edits above, why?

Why is Quadranet DC temperature 95F? This is DC not sweatshop.