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UGVPS abandoning NC - forced migrations to GA with nearly no warning.
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UGVPS abandoning NC - forced migrations to GA with nearly no warning.

NodePingNodePing Member
edited March 2013 in Providers

Just got a rather cryptic email from UGVPS that I think means my vps is getting moved to GA from NC and will be assigned a new IP... tomorrow.

Not much heads up there, UGVPS - less than 24 hours.

Anybody else got any more details as to why UGVPS is pulling out of NC? I'm still waiting for a response.

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Comments

  • Share the email!

  • So UG VPS just became...yet another Colocrossing host...
    Given the price that colocrossing is offering, I think it will be just a matter of time before all VPS providers in US to be colocrossing-based, LOL

  • I've been pretty happy with the service and performance I've received from UGVPS. The vps I have in NC has been one of the more stable from LEB.

    Big change out of the blue kind of makes me feel a bit sideswiped though.

  • SpiritSpirit Member
    edited March 2013

    I am happy to say this weekend that clients with a VPS in our Lenoir, NC location will be migrated over to better hardware.

    lol, she's acting in this mail like you're getting some gift or something. Not a word of apology for IPs change, location change, potential downtime, wasted time and all other hustle no one like. Just a "little" change, no big deal.
    It's impressive how some hosts treat their clients as stupid.

  • @NodePing said: I've been pretty happy with the service and performance I've received from UGVPS. The vps I have in NC has been one of the more stable from LEB.

    I guess they figured out the RTO plan from Dacentec does not really worth the money, since those dual L5420s are quite a few years old and the network out of Dacentec is getting quite unstable recently as well. I have my test node hosted with Dacentec and received quite a few downtime emails recently (although all very brief, well within 10 minutes)

  • jarjar Patron Provider, Top Host, Veteran
    edited March 2013

    Can't say I blame her. Network has been getting better at Dacentec, but I've pulled it from my order form. I'm not leaving, but I can't put it next to Dallas like it's just a location choice.

    @zhuanyi said: quite a few downtime emails recently

    If that's pingdom, I'd check twice. I've been getting false reports of outages in NC from Pingdom. Granted Ryan has had more trouble from his server there, but our VPS node has had extremely impressive uptime in both power and network.

  • SpiritSpirit Member
    edited March 2013

    @zhuanyi said: I guess they figured out the RTO plan from Dacentec does not really worth the money

    Or just packing her bags like in UK case before...
    It will most likely happen again.

  • Like I said, I've only had a couple of network downtimes with the vps there in NC in the last few months, and they were very brief. I don't use pingdom... <grin>. Kinda partial when it comes to monitoring.

    We like to keep our hosts geographically spread and we already have a couple in GA. I'll likely cancel my service at UGVPS and look for an alternate east cost location - maybe something back in NC. Any recommendations?

  • jarjar Patron Provider, Top Host, Veteran

    @NodePing said: We like to keep our hosts geographically spread and we already have a couple in GA. I'll likely cancel my service at UGVPS and look for an alternate east cost location - maybe something back in NC. Any recommendations?

    I don't want to step on UGVPS toes here or look like I'm trying to lure you away, but if you're moving already and you want to stay in NC I've got space that I'm just not advertising. Node is performing like it's empty.

  • DomainBopDomainBop Member
    edited March 2013

    lol, she's acting in this mail like you're getting some gift or something.

    Getting rid of the aging L5420's is a definite positive but the network at ColoCrossing in Atlanta (at least with CVPS) has been the most unstable of any of my VPS's over the past 2 weeks. Frequent timeouts and packet loss, monitor.us is showing the VPS was unreachable almost 12% of the time during the past 2 weeks (see the comments in this thread http://www.lowendtalk.com/discussion/comment/221779#Comment_221779). They were supposed to be getting a new switch today and adding new capacity to alleviate the network problems...hopefully it does fix the problems in Atlanta.

  • @jarland said: If that's pingdom, I'd check twice. I've been getting false reports of outages in NC from Pingdom. Granted Ryan has had more trouble from his server there, but our VPS node has had extremely impressive uptime in both power and network.

    Possible, I will place a uptimerobot check there as well in this case, thanks for the tip.

  • @Spirit said: Or just packing her bags like in UK case before...

    actually I am wondering why...I mean, if she is thinking of cutting the cost, I would guess she would have been looking around for a while by now rather than have sign the lease 2 days before her Dacentec server bills are due...

  • jarjar Patron Provider, Top Host, Veteran

    @zhuanyi said: Possible, I will place a uptimerobot check there as well in this case, thanks for the tip.

    Nevermind I got that backwards. One of those days. Uptime robot was giving me the false reports. And it wasn't reports, it was one report, yesterday. My memory is getting worse every year.

  • laaevlaaev Member

    @DomainBop said: Getting rid of the aging L5420's is a definite positive but the network at ColoCrossing in Atlanta (at least with CVPS) has been the most unstable of any of my VPS's over the past 2 weeks. Frequent timeouts and packet loss, monitor.us is showing the VPS was unreachable almost 12% of the time during the past 2 weeks (see the comments in this thread http://www.lowendtalk.com/discussion/comment/221779#Comment_221779). They were supposed to be getting a new switch today and adding new capacity to alleviate the network problems...hopefully it does fix the problems in Atlanta.

    Only making a quick post here since CVPS was mentioned, I will remain respectful to Crystal & UGVPS so apologies for my quick post here, just wanted to address this as it applies for the whole CC Atlanta network.

    We apologize for the inconvenience that CVPS Atlanta customers may have witnessed the past few days, there was a bandwidth issue with CC in Atlanta because they were awaiting a switch replacement to come in.

    The switch replacement arrived earlier this afternoon and after they replaced it today, everything has been very stable and on 1Gbit speeds.

    ~]# wget -O /dev/null http://cachefly.cachefly.net/100mb.test
    --2013-03-08 23:53:55-- http://cachefly.cachefly.net/100mb.test
    Resolving cachefly.cachefly.net... 205.234.175.175
    Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: “/dev/null”

    100%> [======================================================> ==============================>] 104,857,600 69.6M/s in 1.4s

    2013-03-08 23:53:56 (69.6 MB/s) - “/dev/null” saved [104857600/104857600]

    Thanks,

    Kevin

  • @CVPS_Kevin said: there was a bandwidth issue with CC in Atlanta

    Seems like BW issues in all locations!

  • laaevlaaev Member

    @Spencer said: Seems like BW issues in all locations!

    Please elaborate? The issue was only in Atlanta, but that was already all remedied today and I can honestly say all of our locations are now solid and running smoothly.

    Regards,

    Kevin

  • Nick_ANick_A Member, Top Host, Host Rep

    @NodePing said: Kinda partial when it comes to monitoring.

    Yeah, I'm a NodePing fan in terms of fewer false positives. But man I wish you guys had a public status page ready...

  • SpencerSpencer Member
    edited March 2013

    @Nick_A said: Yeah, I'm a NodePing fan in terms of fewer false positives. But man I wish you guys had a public status page ready...

    And a better API! Why can't there be one call to get the status of all checks instead of having to call each check to get the status of each one. One API call verus 50+ in my case.

  • @zhuanyi said: Given the price that colocrossing is offering, I think it will be just a matter of time before all VPS providers in US to be colocrossing-based, LOL

    I hope not. Not advertising, but not something I'd do. It mainly happens for hosts doing 2GB for $7 type VPS unfortunately. The margins are very low and the risk is too high.

    It's sad to see the trend.

  • UGVPSUGVPS Member
    edited March 2013

    @NodePing said: Not much heads up there, UGVPS - less than 24 hours.

    NodePing,

    I did send this email out this evening to all NC clients. I am starting migrations tomorrow, but that doesn't mean your VPS will be moved by that time. It may be a matter of a few days, i am starting with NCNode1 first then migrating NCNode2.

    @zhuanyi said: So UG VPS just became...yet another Colocrossing host...

    Given the price that colocrossing is offering, I think it will be just a matter of time before all VPS providers in US to be colocrossing-based, LOL

    Colocrossing has a good US network but not entirely true, I still offer services in Coventry, UK and do not have any plans to discontinue that. I'm just waiting for more hardware to be built before I can offer more stock there.

    @zhuanyi said: actually I am wondering why...I mean, if she is thinking of cutting the cost, I would guess she would have been looking around for a while by now rather than have sign the lease 2 days before her Dacentec server bills are due...

    This is most definitely not a cost problem, really the opposite as I am paying more for Atlanta =P I think anyone here knows that L5420's are old and you can get them pretty cheap on an RTO. I am migrating these customers to Atlanta servers that are on E3's with SSD-Cached Hardware RAID10. This is a huge improvement in hardware and obviously costs more to build. I am paying more money for my new Atlanta servers than I was with Dacentec. The main decision behind the move was because of the network, and also blocking mails on our ACL switch by default, and although it was lifted after i made a ticket, a week later mailing is blocked again and upon an abuse complaint they would block mailing again.

    I just don't think they are very friendly for VPS hosts anymore. At the same time I want UGVPS to use updated hardware. After this migration is complete all servers will be on up to date hardware.

    -Crystal

  • NateN34NateN34 Member
    edited March 2013

    I can see where they're coming from. You can't be running a node with software RAID 10, the disk I/O was pretty weak.

    @zhuanyi said: Dacentec is getting quite unstable recently as well.

    Huh? Actually it has only improved drastically lately, from what I've seen.

    They have had about 3 scheduled downtimes lately and that was due to network maintenance, where they were adding more network capacity or improving things.

    I personally seen huge route improvements and speed increases. Went from 75 ms ping from Minnesota, to 48 ms.

  • @Nick_A said: Yeah, I'm a NodePing fan in terms of fewer false positives. But man I wish you guys had a public status page ready...

    We're working on that public status page.

    @Spencer said: And a better API! Why can't there be one call to get the status of all checks instead of having to call each check to get the status of each one. One API call verus 50+ in my case.

    There is one call to get a full list of current 'down' checks.

    @UGVPS said: but that doesn't mean your VPS will be moved by that time.

    But it does mean it will be moved to another IP before Monday - which means I'm working the weekend to build this box out on another provider in NC before it goes dark. A few working days notice isn't too much to ask, is it?

  • prometeusprometeus Member, Host Rep

    @NodePing said: Any NC recommendations?

    Hostigation. I've a nagios box with Tim and it run well as a monitoring box.

  • Nick_ANick_A Member, Top Host, Host Rep

    @NodePing said: We're working on that public status page.

    My Pingdom trial expires soon D: Hurry :D

  • JacobJacob Member
    edited March 2013

    @UGVPS COV is out of IPs, atleast for the next 3 - 4 Months.

  • BlazeMuisBlazeMuis Member
    edited March 2013

    I don't really like UGVPS, was hosting my radio over there at their UK location, but my radio suffers from packet loss there every day, then it goes down for a few minutes... (or someone is abusing the network on the node)

    Moved my radio over to @BlueVM today though

  • JacobJacob Member
    edited March 2013

    Yeah, this was a problem previously. It was like a domino effect on all three locations, because they're all connecting to the same routers, on the same line.

    Coventry got more capacity added recently, and also on a seperate line to maidenhead. So heavy traffic towards maidenhead will no longer affect coventry and vice versa. Ref: (http://easevps.eu/announcements.php?id=7)

    @joodle said: but my radio suffers from packet loss there every day, then it goes down for a few minutes... (or someone is abusing the network on the node)

  • @prometeus said: Hostigation

    +1

    Tim's services are a awesome; great network, excellent performance, straight-forward no-bullshit support.

    Highly recommended.

  • CVPS Kevin said "CC Atlanta network...

    The switch replacement arrived earlier this afternoon and after they replaced it today, everything has been very stable and on 1Gbit speeds.

    Yep, CC Atlanta has been stable since the new switch went in yesterday.

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