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Hetzner now requiring photo of credit card?
I just signed up again with hetzner to test their storage boxes. I got an email requiring me to send a photo of ID and another one of credit card. I know that a photo of ID is required for fraud protection but why a picture of credit card?! I had a dedicated server with them 6-7 months ago and i only had to send my ID. Sending a plain picture of my credit card is not safe and i can not accept this.
What do you guys think?
Comments
Block out the two blocks in the middle and I think it'd be reasonably safe.
I would say mask the front block too, just leave the last one.
It still doesn't make any sense. Why would i send a photo of my credit card?! Isn't the ID enough? Which other providers requires a photo of credit card?!
I think they're crazy, this is super unsafe... taking photos of people credit card...
Credit card physical photo? thats wired
Totally unsafe!!
Here is the full email:
Maybe it's first time for you but I have seen other providers asking for Credit Card Scan Copy ! For Me, I had to send only ID to Hetzner when I signed up. You can always block the Numbers (except Last 4) !
Say them thanks and walk away.
That is not acceptable! Credit card doesn't prove anything.
I like their service. Let's see how it goes. If they will insist in the photo of credit card, i will leave.
Ask them why they still not accept PayPal
When i signed up, i had the option to pay via paypal.
Hetzner accept PayPal? Ou, was CC. Anyway, if they not trust you which reason to trust them? Isn't?
I pay them with paypal.
Good to know
Server hosts can ask you to verify your identity as a client however they like, but not for the credit card beyond the fraud checks that Visa/Mastercard does.
I'm fairly sure it's against the policies of Visa and Mastercard for vendors to request any additional verification of the credit card like showing photo ID or taking a picture of the CC. I know in practice that some companies ask this, but you can report them for this if you feel like stirring up trouble
First 6 numbers are the BIN number (Card Type), so should be no issues just showing this, cover the rest of the 16 Digit Number, I am sure they want to make sure the name and details on the card match the name and details on the ID provided.
I thought payment gateways did this.
DigitalOcean requires you to send them a picture of you holding your credit card and passport.
Its common if their anti-fraud is not sure who you are.
Photo of the card, greyscale, and cover with watermark with company name.
If they say no, the ask who their card processor is and formally complain with evidence.
Some providers will understandably implement mechanisms to limit fraud (or ward off customers they deem high risk). I would advise, under no circumstances should any legitimate customer provide a scan of their government issued id, a utility statement, credit card or so on. This shifts too high a fraud risk back onto a potential customer. I would be skeptical of any provider who would seriously request and use that data to validate a potential customer. For a provider interested in anti-fraud protection, it is not just ironic, but potentially risky for them to accept this material as well. Even if well intentioned, if ever that information was found to have escaped their control, they may suffer more than just a degraded reputation.
Since when? I wasn't aware of this, and I've had stuff with them for years now.
About 1.5-2 years ago when I registered with them.
Ha ha ha xD Funny !
Like this?
Wonder if this will be accepted?
Nope.... The passport is unreadable.
Huh that's weird. When I registered they only wanted my ID, but because it's illegal to make or store copies of the new german ID and I do not have a passport/driving license I had to send them some other ID.
Just ask what parts are important? Maybe you can black out everything but first and last # and last name..
@pbgben @Fusl
i can understand the humor aspect, but to me this photo is not funny at all. A country torn apart and this poor guy is in this bloody mess... i hope peace comes back to Syria and enough innocent lives.
hope you can consider removing the photo link. thank you.
Why? He has the flag of the terrorists on the wall and not the real syrian flag.
So we cant joke about radical terrorists?