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HostBD24 downtime

baldoniusbaldonius Member
edited April 2016 in Help

Hi guys,

Just wondering if anyone else uses HostBD24? I want to hear if anyone else has had downtime today.

Two of my servers have been down since 8AM BST today. I've been emailing their support every four hours since then, with no response at all.

Cheers.

«13456

Comments

  • AlexanderMAlexanderM Member, Top Host, Host Rep

    Have you tried calling them? +880 1712323032

  • baldoniusbaldonius Member

    @AlexanderM said:
    Have you tried calling them? +880 1712323032

    I've thought about it, it's about 2.30AM where they're based.

  • shovenoseshovenose Member, Host Rep

    @baldonius said:

    @AlexanderM said:
    Have you tried calling them? +880 1712323032

    I've thought about it, it's about 2.30AM where they're based.

    their slogan is "around the clock" so why not call them? lol

    Thanked by 4bersy HostingSpecialists theroyalstudent adxn
  • century1stopcentury1stop Member

    well their London location's down but @clouvider, their provider, is up.

    Thanked by 1Clouvider
  • baldoniusbaldonius Member

    @century1stop said:
    well their London location's down but @clouvider, their provider, is up.

    Yeah, I did a bit of research on that. I bet their host server's just switched off or they forgot to pay their bill or something.

    I'd forgive the extended downtime (+13 hours now) if it weren't for the radio silence.

  • century1stopcentury1stop Member

    yea but we shouldn't jump to conclusions at this point, wait for @hostbd24's summary

    @baldonius said:

    >

  • baldoniusbaldonius Member

    Hmm, Clouvider's server status page is responding with a 500.

  • NyrNyr Community Contributor, Veteran

    Considering they did need like many weeks to pay $50 to an affiliate... good luck.

    Thanked by 1Four20
  • PieHasBeenEatenPieHasBeenEaten Member, Host Rep

    I would recommend moving your stuff out as I haven't heard anything from the owner for almost 2 weeks. I personally stop working for them when communication ceased between staff and owner. I gave up my monthly salary to help the owner out to make things easy on him. I will try to get a hold of the owner again and let him know what is going on. But if you still have access please backup ur data.

  • ClouviderClouvider Member, Patron Provider

    @baldonius said:
    Hmm, Clouvider's server status page is responding with a 500.

    I can confirm no issues on our end.

  • quadhostquadhost Member
    edited April 2016 
    PING 185.121.178.3 (185.121.178.3) 56(84) bytes of data.
64 bytes from 185.121.178.3: icmp_seq=1 ttl=62 time=0.136 ms
64 bytes from 185.121.178.3: icmp_seq=2 ttl=62 time=0.156 ms
64 bytes from 185.121.178.3: icmp_seq=3 ttl=62 time=0.133 ms
64 bytes from 185.121.178.3: icmp_seq=4 ttl=62 time=0.169 ms

--- 185.121.178.3 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3000ms
rtt min/avg/max/mdev = 0.133/0.148/0.169/0.019 ms

    http://lg-ldn-uk.quadhost.net

    IP Space appears to have been revoked - https://apps.db.ripe.net/search/lookup.html?source=ripe&key=185.121.178.0 - 185.121.178.255&type=inetnum

  • hawchawc Moderator, LIR

    GreenValueBD24

  • AmitzAmitz Member

    @Clouvider said:

    @baldonius said:
    Hmm, Clouvider's server status page is responding with a 500.

    I can confirm no issues on our end.

    I get a 500 with that link too.

  • theroyalstudenttheroyalstudent Member
    edited April 2016

    Sent this thread URL to the owner on Facebook (this guy tried to ask me to do support for cheap lol), let's wait...

  • ClouviderClouvider Member, Patron Provider
    edited April 2016

    @Amitz said:

    @Clouvider said:

    @baldonius said:
    Hmm, Clouvider's server status page is responding with a 500.

    I can confirm no issues on our end.

    I get a 500 with that link too.

    It's completely unrelated. This website is hosted offsite, we're replacing the status page system, which will be live next week.

    Thanked by 1Amitz
  • singhighsinghigh Member

    i have send them a ticket but no response, are they running away?

  • hostingwizard_nethostingwizard_net Member
    edited April 2016

    @Zappie Please explain/confirm if this is related to the net block.

  • ZappieZappie Member, Host Rep, LIR

    hostingwizard_net said: @Zappie Please explain/confirm if this is related to the net block.

    I am very sorry, this is not my place to give any explanations :(

    Thanked by 1BeardyUnixGuy
  • hawchawc Moderator, LIR

    It looks like a simple non payment, and running away with customers money.

  • baldoniusbaldonius Member

    Wow, looks like I've started an active discussion here!

    Thank you for all your contributions here. Still no response from them at all.

  • RizRiz Member

    Not surprised after the fiasco not too long ago where they couldn't even send out $50.

  • NyrNyr Community Contributor, Veteran

    Zappie said: I am very sorry, this is not my place to give any explanations :(

    Wow, some professionalism and common sense from a provider advertising in this forum. How unexpected!

    Thanked by 1Junkless
  • ISRVISRV Member

    spam me with similar cheapest UK or EU vps.
    used that hostbd24 for over a month and were happy, but now after 2 days of downtime can't wait for A SINGLE WORD of what's going on, should move on to different host. :(

  • NyrNyr Community Contributor, Veteran

    ISRV said: spam me with similar cheapest UK or EU vps. used that hostbd24 for over a month and were happy, but now after 2 days of downtime can't wait for A SINGLE WORD of what's going on, should move on to different host. :(

    HostUS in the UK should be a better alternative.

    Thanked by 1AlexanderM
  • ISRVISRV Member
    edited April 2016

    there's tons of alternatives with "regular" price.
    the keyword is cheapest!
    hostbd24 was $10/year and hostus you offered is $40/year.
    feel the difference?

    i have lots of domains and spreading them to various ip/datacenters.
    they doesn't worth to pay that much for each.

  • ClouviderClouvider Member, Patron Provider

    Nyr said: Wow, some professionalism and common sense from a provider advertising in this forum. How unexpected!

    You can't really discuss the Client's account in public, can you?

    Thanked by 4doghouch Zappie AlbaHost eastonch
  • JunklessJunkless Member

    +1 for Hostus.

    Thanked by 1AlexanderM
  • ISRVISRV Member

    you may post +1000 for hostus, but they're still $40/year
    i need 4 times less.
    already found one $7/year in FR and ~$6/year in Netherlands
    but UK would be best.

    and i'm still don't unterstand the silence that hostbd24 keeps :-\
    is this so hard to put somewhere on their site (which works fine all this time) something like "we have troubles and we're working on it, keep calm" or at least "we're out of money to pay the servers, sorry".
    people don't know what to do, move or wait a bit more...

  • easyeasy Member

    @ISRV said:
    there's tons of alternatives with "regular" price.
    the keyword is cheapest!
    hostbd24 was $10/year and hostus you offered is $40/year.
    feel the difference?

    i have lots of domains and spreading them to various ip/datacenters.
    they doesn't worth to pay that much for each.

    ISRV said: used that hostbd24 for over a month

    who is the cheapest?

  • ISRVISRV Member

    anyone tried to call them?

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