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dragon2611
Member
So prometeus set your account up in cloudstack as a domain and as such you can create sub users which you can set limits for.etc
I had a subuser for one of My VM's so I could allow someone else access to restart it.etc if it crashed, I wanted to mount an ISO owned by the domain admin (The main account) it wouldn't let me do it as the VM was owned by the subuser.
No problem I thought i'll just re-assign the VM to the domain admin.. Big mistake, seem to have managed to get it in a state where it won't start, the snapshots have gone awol and I have no idea if the root volume is intact or not - Can't create a new snapshot from it just get a generic ERROR status.
Waiting on support to see if there's anything they can do their end or if I've totally trashed that VM... I'm hoping the data/VM is still there but it's just that the ownership has gotten messed up and thus it's a permissions issue.
Comments
This just sounds like something has gone wrong in the midst of the change.
Nevertheless, It will be database related so I wouldn't panic, I would say your data (vm + snapshots) are absolutely fine.
Hello,
Can't you roll back and reasign the vm to the original subuser ?
That is a problem with the virtual network which is still owned by the other user and does not allow the VM to start. Moving back and forth might have exacerbated the issues though, due to previous error.
AFAIK it works with the shared network (routable IP).
I thought i had removed the private network a while back, certainly I had changed it to public and removed the private nic (or at least tried to)