Datashack ..

Winne

So, I ordered a new server from Datashack during the afternoon. I got it provisioned pretty fast and ran a few tests. I noticed that I was getting some low download/upload speeds.

I opened a ticket and it appears that I'm on a 100mbps port instead of 1gbps. No big deal I told myself, getting the right port speed shouldn't take long.

I was wrong.

I was told that the level 2 support already left for the weekend and won't be back before monday to fix this. It wasn't even 5PM.

Damn, I should have gone with Dacentec.

FredQc

Nice story bro

Winne

First world problem :P

k0nsl

This is 'Cest Pit' material.

MarkTurner

Winne said: Damn, I should have gone with Dacentec.

You meant Delimiter

Winne

@MarkTurner said:

Is your level 2 team available on a friday at 5PM ?

doughmanes

Winne said: Damn, I should have gone with Dacentec.

Not much better in my past experience. You're trading a bologna sandwich for a bologna sandwich with cheese.

MarkTurner

Winne said: Is your level 2 team available on a friday at 5PM ?

Network operations is available 24x7

FredQc

@doughmanes said:
Not much better in my past experience. You're trading a bologna sandwich for a bologna sandwich with cheese.

Then Delimiter is a toasted bologna sandwich with cheese...

doughmanes

Fried bologna sandwich with cheese, bacon and a fried egg on top

MarkTurner

FredQc said: Then Delimiter is a toasted bologna sandwich with cheese...

No, Delimiter is the club sandwich with all the trimmings

FredQc

sin

Don't they use the same support as Wholesale?

"Level 2 support is available any hours Monday - Friday to handle your request" is on my last support 2 request with wholesale