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hostodo review
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hostodo review

agentmishraagentmishra Member, Host Rep
edited February 2016 in Reviews

from the past 10 days or so, its taking more than 10hours or so for hostodo to reply?

not sure if this is reversehost part 2 happening or some other problem

if anybody can give any useful inputs...

the best positive thing is @hassan is still very helpful and cooperative.

Comments

  • HassanHassan Member, Patron Provider

    Hi,

    What are your ticket IDs? I will take care of them promptly. We have been short staffed the past few days.

  • PieHasBeenEatenPieHasBeenEaten Member, Host Rep

    Do they get replied?

  • This is far from a "review" more like a complaint..

    Thanked by 1HostingSpecialists
  • So what are you chatting with them about so long?

  • My vm's gone over night...

  • agentmishraagentmishra Member, Host Rep
    edited February 2016

    @Hassan said:
    Hi,

    What are your ticket IDs? I will take care of them promptly. We have been short staffed the past few days.

    "#782853" & "#275826"

    both the ticket have more than 10 hours of average response time.

  • agentmishra said: both the ticket have more than 10 hours of average response time.

    10 hours average response time is not too much for a low end hosting provider. What do you pay for your servers and expect shorter answers to tickets no matter what?

    Thanked by 1doghouch
  • agentmishraagentmishra Member, Host Rep
    edited February 2016

    @jvnadr said:
    10 hours average response time is not too much for a low end hosting provider. What do you pay for your servers and expect shorter answers to tickets no matter what?

    i have services with providers in this sector...

    by the way how about more than 2 days for a response...

    and for issues pertaining to the server functionality.

    but i like the way you wrote, as if $7 cap is for fun and we do not have to put in effort in earning $7 and its free

    HUH!

  • agentmishraagentmishra Member, Host Rep

    @ATHK said:
    This is far from a "review" more like a complaint..

    may be i missed the complaint section, can u guide me...

    and if you would read the last line i wrote in my post

  • agentmishraagentmishra Member, Host Rep

    @rds100 said:
    So what are you chatting with them about so long?

    i was in conversation regarding some packages, and then the vps-functionality.

  • @agentmishra said:
    and if you would read the last line i wrote in my post

    It's not a review my friend, there's no data. You're just complaining because it's been 10 hours to reply.

    Thanked by 2rokok KuJoe
  • agentmishra said: i was in conversation regarding some packages, and then the vps-functionality.

    If it's just a boring pre-sales coversation then it's not surprising that they take long to reply.
    If you had some technical / support problem and they didn't reply, that would be a different story.

  • jvnadrjvnadr Member
    edited February 2016

    agentmishra said: by the how about more than 2 days for a response...

    So, is it 10 hours or 2 days (48 hours)? There is a difference...

    agentmishra said: but i like the way you wrote, as if $7 cap is for fun and we do not have to put in effort in earning $7 and its free

    So, what you pay for your services? 7$? And for what?
    No, 7$ is money. For some people is the salary for half a month, But in the hosting industry, 7$ is as low as for do a hobby. It is all about the product. 7$ is much for a bubble gum but low for buyng a LCD television.
    Got it?

  • agentmishraagentmishra Member, Host Rep

    @rds100 said:
    If it's just a boring pre-sales coversation then it's not surprising that they take long to reply.
    If you had some technical / support problem and they didn't reply, that would be a different story.

    may be i will post the ticket script here after some time, for people to decide, if it was as you presume

  • agentmishraagentmishra Member, Host Rep

    @jvnadr said:
    Got it?

    i wasnt quoting how much i am paying, i was just generalizing on the LET bracket, and about the hobby thing, thats why i asked, if this is going to be a reversehosts part 2

  • @agentmishra said:
    i wasnt quoting how much i am paying, i was just generalizing on the LET bracket, and about the hobby thing, thats why i asked, if this is going to be a reversehosts part 2

    You're being very unreasonable.. @Hassan replied did you PM a ticket number? Or are you just sitting there twiddling your thumbs?

  • agentmishraagentmishra Member, Host Rep

    @ATHK said:
    You're being very unreasonable.. Hassan replied did you PM a ticket number? Or are you just sitting there twiddling your thumbs?

    only if any one had eyes to see that...

  • @agentmishra said:
    only if any one had eyes to see that...

    .. Seriously do you have to be so vague and mystical.. Take a screenshot and post it.

  • Seriously there customer service is as slow as 15 days, no response

  • Didn't they sell to Quadranet recently?

  • HassanHassan Member, Patron Provider

    @linuxthefish said:
    Didn't they sell to Quadranet recently?

    We have not and do not plan to

    @SpLinTeR said:
    Seriously there customer service is as slow as 15 days, no response

    Can you provide a ticket ID so we can take a look?

    Thanked by 1linuxthefish
  • KuJoeKuJoe Member, Host Rep

    Hostodo is one of the better, more reliable VPSs I have. Tickets are resolved quickly and I've had no major issues with them or their service. That's my review and you can check the VPS status here (sort Hostodo): http://status.jmd.cc/

    Thanked by 1Hassan
  • KuJoe said: Hostodo is one of the better, more reliable VPSs I have.

    Not my experience. The support at Hostodo⇋ is good but I always had trouble with the VMs, both in Los Angeles and Miami. Even if the price is good, I had to drop them.

    Thanked by 1jimmyzmli
  • HassanHassan Member, Patron Provider

    @hostingwizard_net said:

    KuJoe said: Hostodo is one of the better, more reliable VPSs I have.

    Not my experience. The support at Hostodo⇋ is good but I always had trouble with the VMs, both in Los Angeles and Miami. Even if the price is good, I had to drop them.

    I'm sorry to hear that, can you provide me with your email address via PM so I can take a look at our ticket history and see what was going on?

    Thanks!

  • agentmishraagentmishra Member, Host Rep

    sudden activity on this 5 months old thread proves all

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