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BuyVM/BuyShared Mail issue and nameserver details
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BuyVM/BuyShared Mail issue and nameserver details

Hello,

I am not receiving any mails i send to my domain hosted on buyshared.

I am not using buyShared nameservers. (actually i could not find it :-P ). Can anyone please share their nameservers?

Trying to ticket them now , but for some reason on ticket submission if get chrome's "No data received" screen. Hence the post here.

Comments

  • ShamliShamli Member
    edited February 2016

    Just point your mx record to your server(buyshared) ip...

    AhmadShamli
    Get Free USD10 in DigitalOcean credit https://www.digitalocean.com/?refcode=c224f768eb1c
  • yea its been like that since past 3 months.. and was working fine till yesterday..

  • @francisco might help

    AhmadShamli
    Get Free USD10 in DigitalOcean credit https://www.digitalocean.com/?refcode=c224f768eb1c
  • cassacassa Member, Provider

    ns1 and ns2.buyvm.net

    ik moet poepen

  • Did u try their helpdesk ? They respond fairly quick.
    LET is is not their HelpDesk my friend.

    Thanked by 1Catalin

    Hosts I Recommend >> [ XiNiX | CloudCone | HostUs | BuyVM | Backovia ( 25 TB VPS ) ]

  • Their Nameservers go all the way upto 4.

    Ns1.buyvm.net
    Ns2.buyvm.net
    Ns3.buyvm.net
    Ns4.buyvm.net

    As Mridul said try https://my.frantech.ca for their support.

    Ex-Sys Admin

  • kaflokaflo Member
    edited February 2016

    @Mridul said:
    Did u try their helpdesk ? They respond fairly quick.

    =

    @techkken said:
    Trying to ticket them now , but for some reason on ticket submission if get chrome's "No data received" screen. Hence the post here.

  • Did you check you did not exceed the mailbox quota limit ? Simple thing many on cPanel forget to look at, am I over quote? Nope, not even close, but each mailbox has it's own quota within the account quota

    Hostigation High Resource Hosting - SolusVM KVM VPS / Proxmox OpenVZ VPS- Low Cost Comodo SSL Certificates
  • k0nslk0nsl Member, Member without signature

    Are you trying to receive e-mail from some type of CMS (e.g WordPress) sending those e-mails hosted on BuyShared? In that case you must request that they whitelist it.

  • FranciscoFrancisco Top Provider

    i hate lighttpd~

    As for mail, by default external SMTP and sendmail (phpmail, etc) are blocked. You can open a ticket and request that to be unblocked.

    Francisco

    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • RalliasRallias Member, Provider

    Francisco said: i hate lighttpd~

    Then why do you use it?

  • FranciscoFrancisco Top Provider

    @Rallias said:
    Then why do you use it?

    By sometime tonight we won't be :)

    Francisco

    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • @francisco I am not sending mail through code. I am not able to receive mail I send.

    I used the webmail to check for mail. Gmail gave me a delivery failure message when I tried to send mail to my domain. Mails sent by me from webmail are working fine ..problem is I cannot send mail to my domain.

    This all was working fine till 2 days back

  • FranciscoFrancisco Top Provider

    @techkken said:
    francisco I am not sending mail through code. I am not able to receive mail I send.

    I used the webmail to check for mail. Gmail gave me a delivery failure message when I tried to send mail to my domain. Mails sent by me from webmail are working fine ..problem is I cannot send mail to my domain.

    This all was working fine till 2 days back

    Odd! Open a ticket, I got an idea of what it might be :) It's an easy enough fix if it's what I think it is.

    Francisco

    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • I am still not able to open a ticket. Have PMed you instead.

  • for future: Fran is quite responsive to tweets, it's no ticket replacement but you will get his attention that way

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