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BuyVM/BuyShared Mail issue and nameserver details
Hello,
I am not receiving any mails i send to my domain hosted on buyshared.
I am not using buyShared nameservers. (actually i could not find it :-P ). Can anyone please share their nameservers?
Trying to ticket them now , but for some reason on ticket submission if get chrome's "No data received" screen. Hence the post here.
Comments
Just point your mx record to your server(buyshared) ip...
yea its been like that since past 3 months.. and was working fine till yesterday..
@francisco might help
ns1 and ns2.buyvm.net
Did u try their helpdesk ? They respond fairly quick.
LET is is not their HelpDesk my friend.
Their Nameservers go all the way upto 4.
Ns1.buyvm.net
Ns2.buyvm.net
Ns3.buyvm.net
Ns4.buyvm.net
As Mridul said try https://my.frantech.ca for their support.
=
Did you check you did not exceed the mailbox quota limit ? Simple thing many on cPanel forget to look at, am I over quote? Nope, not even close, but each mailbox has it's own quota within the account quota
Are you trying to receive e-mail from some type of CMS (e.g WordPress) sending those e-mails hosted on BuyShared? In that case you must request that they whitelist it.
i hate lighttpd~
As for mail, by default external SMTP and sendmail (phpmail, etc) are blocked. You can open a ticket and request that to be unblocked.
Francisco
Then why do you use it?
By sometime tonight we won't be
Francisco
@francisco I am not sending mail through code. I am not able to receive mail I send.
I used the webmail to check for mail. Gmail gave me a delivery failure message when I tried to send mail to my domain. Mails sent by me from webmail are working fine ..problem is I cannot send mail to my domain.
This all was working fine till 2 days back
Odd! Open a ticket, I got an idea of what it might be It's an easy enough fix if it's what I think it is.
Francisco
I am still not able to open a ticket. Have PMed you instead.
for future: Fran is quite responsive to tweets, it's no ticket replacement but you will get his attention that way