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    I’m Going to Tell You About Web Hosting
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    I’m Going to Tell You About Web Hosting

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    Comments

    • KuJoeKuJoe Member, Provider
      edited January 2016

      A good read but the typos bothered me a lot, I really need to get over that kind of stuff.

      Thanked by 1mpkossen
      -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
      Need backup space? Check out BackupDragon
    • Might be the most self-righteous post on the internet

      The entire reason that web hosting is even viable as a business in the first place is because the mismatch between customer and host knowledge

      My mother doesn't understand and definitely does not care what DDoS attacks are, why it's important to make backups or why and when she should update her software (or even what software she's running)

      All she knows is that she is paying money to a company that said they would host her sewing website and for some reason, it's down. And honestly, that's all she should have to know

      Part of being in any tech job is understanding that the entire reason you get paid for knowing how to tinker with servers or whatever is so other people with different priorities don't have to learn that tech shit

      god i hate techies

      Contractually bound by a verbal non-disclosure agreement

    • HBAndreiHBAndrei Member, Provider

      Nice article, I agree with most of it, and yes a lot of things mentioned there are very obvious but, for some reason, they still need to be said.

      Free Uptime Monitoring - minimize your downtime by being the first to know about it.
      Free Blacklist Monitoring - don't let a few bad clients ruin your network.

    • I don't like vim

      texteditor said: god i hate techies

      Go give Vultr(referral) a try. | GNU/Linux http://debian.org

    • Funny how people have their microcosm. This piece reads like someone who visits LowEnd forums.

    • Interesting perspective, I picked up on a lot of the self-explanatory over time but I don't think customers will always see it that way, even if they read the article

      Jr System Administrator

    • That just sums up why I could never be a host

      Favourite host in general: Ramnode (affiliate link)
      Favourite host for hourly billing/custom ISOs: Vultr ($50 free credit for new accounts, affiliate link)

    • KuJoeKuJoe Member, Provider
      edited January 2016

      @texteditor said:
      god i hate techies

      I think you missed the point of that post, it's all about things we want to say which is true for every profession. Of course we don't expect every client to be an expert system admin but it doesn't stop us from thinking "OMG" when stuff happens.

      Not to mention she does cover what you're talking about in her post. If you're not an expert web developer then don't get unmanaged service.

      -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
      Need backup space? Check out BackupDragon
    • KuJoe said: which is true for every profession.

      Which is why it doesn't have to be said, it just comes with the territory of being in a service industry

      KuJoe said: If you're not an expert web developer then don't get unmanaged service.

      It's easy for you or I to know exactly how much management and/or handholding we need for individual projects because we've been in tech for awhile, but when you are less 'involved' in hosting it can be extremely hard to determine which service would fit you best, especially given the huge spectrum of what's available on the market.

      Contractually bound by a verbal non-disclosure agreement

    • summary: hosting companies lied to their users with adversting, and then cry about that.
      Why not to write not unlimited, but "our services is limited up to xxx gb per xxx time".
      xD funny story, you lied about your plans & limits, and then you cry about when someone trying to get ALL what you sell for cheap price.

      Thanked by 2netomx Host4Go
    • DylanDylan Member
      edited January 2016

      KuJoe said: Not to mention she does cover what you're talking about in her post. If you're not an expert web developer then don't get unmanaged service.

      Here's what I think is the problem with that statement.

      The blog author works for InMotion Hosting. InMotion's own website says their cheapest shared hosting plan is for people who are, and these are all direct quotes, "new to web hosting." They say they "make it easy for new web developers to get their sites up and off the ground" in "a perfect environment to develop and hone your programming skills".

      You see the issue, right? The very company she works for is telling non-experts -- absolute newbies, at that -- that shared hosting is perfect for them. In fact almost every single thing she complains about is something her company specifically advertises!

      For example, on support: "We'll take care of all the challenges you come across, no matter how difficult they might be - 24 hours a day, 7 days a week." (and that's written about basic support on all plans, not managed support).

      So while yes, some customers certainly do have unreasonable expectations, companies like hers deserve much of the blame for setting those expectations in the first place. It's terribly hypocritical to market to a specific audience of people and then complain that those people shouldn't be using your services.

    • Well, she probably can't post that on company chat or social networks, so has to say that as a personal opinion on her own blog.

      Dylan said: Here's what I think is the problem with that statement.

      Go give Vultr(referral) a try. | GNU/Linux http://debian.org

    • xyzxyz Member
      edited January 2016

      I'm not sure I can really sympathize too much with the poster to be honest.

      But perhaps the thing I object to the most is the rant about 'unlimited'. As posted, unlimited means 'without any limits or restrictions'. If you disagree with my using 1TB of disk space on your cheap hosting plan, then you are imposing limits or restrictions on my usage, i.e. exactly the opposite of what is being advertised.

      It's understandable that hosts cannot provide ridiculous* amounts of space for peanuts, and I'm not expecting that to be the case. But if it can't be provided, don't advertise it as such. It's not a customer's business to think about the logistics of a web hosting business - that's the host's job, and if they advertise confusing and easily (and understandably) misleading terms, of course they're going to get complaints. Even if the dictionary agreed with your definition of the term 'unlimited', no-one goes to this level of scrutiny, especially those who are new to web hosting.

      • subjective term

      It seems like the hosting industry likes to use the word 'unlimited' to describe limits that they do not wish to disclose, that is, take advantage of clueless customers by hiding behind this layer of obscurity. I suppose this may be partly due to the competitiveness of the industry - where, to remain attractive, you need to make such claims. However, IMO, this borders on shady marketing techniques, and they only really have themselves to blame for that.

      And besides, people do indeed store 10's of TBs of data on a $5/month "unlimited" plan. Perhaps hosts need to adjust their definition of 'unlimited'.

      Thanked by 3GM2015 netomx solarman
    • @Dylan nailed it - buys lowend host and whines about t. Boo freaking hoo.

      image

      For LET support, please visit the interim support desk.

    • LeeLee Member

      Dylan said: Here's what I think is the problem with that statement.

      spot on. It's easy to have a pop at clients who in themselves know they have absolutely no skill set when it comes to hosting and websites. But when the provider advertises the service is aimed directly at them...

      It's better to keep your mouth shut and appear stupid than open it and remove all doubt

    • Skimmed through most of it after the "I'm a geek girl111!!!" and flaunting herself on the header

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

    • That was a nice read...

      On the other hand, we have GVH VPS customers which are 1000000x cheaper than free hosting customers ;)

      wget https://s.flamz.pw/dl/bench.sh && bash bench.sh

      curl https://s.flamz.pw/analytics/bench/stats.php

    • "Your comment is awaiting moderation."

      For LET support, please visit the interim support desk.

    • Same thing.

      raindog308 said: "Your comment is awaiting moderation."

      Go give Vultr(referral) a try. | GNU/Linux http://debian.org

    • jarjar Provider
      edited January 2016

      At first I was like alright this is awesome, then I noticed this part:

      If you have unlimited disk space, your host is certainly going to put restrictions on what you can do to keep that one person from uploading 100GB of shopping cart pics.

      Here's the key: The "100GB of shopping cart pics" links to a website called Cartsnap that is hosted on InMotion. So while this might be a nice rant on the face of it, she ends up directly calling out an InMotion customer in an informal setting, in public, without provocation.

      When you write something like this you do it anonymously and you never call out anyone directly, you make it vague and applicable to a large group of people. To put your own name behind it, openly declare yourself an employee of a company on the site, and then call out customers based on private information taken from dealing with them during work hours... that borderlines on "I'd like to lose my job so here goes."

    • Did you just send inmotion hosting an email, is that what you're saying?

      jarland said: hen you write something like this you do it anonymously and you never call out anyone directly, you make it vague and applicable to a large group of people. To put your own name behind it, openly declare yourself an employee of a company on the site, and then call out customers based on private information about dealing with them... that borderlines on "I'd like to lose my job so here goes."

      Go give Vultr(referral) a try. | GNU/Linux http://debian.org

    • jarjar Provider

      GM2015 said: Did you just send inmotion hosting an email, is that what you're saying?

      Would never. The amount I care for InMotion is actually negative, which is what my bank account would be while living in a box in an alley if I accepted the job offer they made me ;)

      Thanked by 3Jonchun netomx Pwner
    • jarland said: "I'd like to lose my job so here goes."

      She mentions "I'm a girl!!!" a lot so she'll play that card or air out some laundry

      Thanked by 2netomx GIANT_CRAB

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

    • GM2015 said: Did you just send inmotion hosting an email

      A post on their FB wall is adequate enough

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

    • Tell us more, oh great one.

      jarland said: The amount I care for InMotion is actually negative, which is what my bank account would be while living in a box in an alley if I accepted the job offer they made me ;)

      Go give Vultr(referral) a try. | GNU/Linux http://debian.org

    • jarjar Provider

      GM2015 said: Tell us more, oh great one.

      17k to move to Virginia Beach. Go ahead, take a look at the cost of living there ;)

    • Wow, I'd missed that link...that is completely unprofessional. She's calling out an InMotion customer by name.

      Thanked by 2netomx linuxthefish

      For LET support, please visit the interim support desk.

    • $110-400k+ http://www.zillow.com/virginia-beach-va/

      jarland said: 17k to move to Virginia Beach. Go ahead, take a look at the cost of living there ;)

      Go give Vultr(referral) a try. | GNU/Linux http://debian.org

    • JonchunJonchun Member, Provider

      @jarland said:
      17k to move to Virginia Beach. Go ahead, take a look at the cost of living there ;)

      Wait what? That's a serious offer?

      Thanked by 1jar
    • jarjar Provider

      Jonchun said: Wait what? That's a serious offer?

      That's what I said, as I declined a phone meeting with their CEO while driving down to tour the HostGator office ;)

    • jarland said: That's what I said, as I declined a phone meeting with their CEO while driving down to tour the HostGator office ;)

      But dude, you could have a cool title like Lead System Architect!

      http://www.v-nessa.net/about-me

      She may be bagging on InMotion because she owns two competitors...

      Thanked by 1jar

      For LET support, please visit the interim support desk.

    • ...though this site of hers is rather funny. Ah, what was the LET hosting parody site? HostBluff or something? In a similar vein:

      http://emotionalhosting.com

      For LET support, please visit the interim support desk.

    • She likes disclaimers though.

      This website is not affiliated with or representative of the employers of its creators.

      raindog308 said: ...though this site of hers is rather funny. Ah, what was the LET hosting parody site? HostBluff or something? In a similar vein:

      Thanked by 1netomx

      Go give Vultr(referral) a try. | GNU/Linux http://debian.org

    • doughmanes said: Skimmed through most of it after the "I'm a geek girl111!!!" and flaunting herself on the header

      She's pretty much undoing what #womenincomputing has done and aimed to do. Disgusting. She deserve zero credibility.

      jarland said: The "100GB of shopping cart pics" links to a website called Cartsnap that is hosted on InMotion. So while this might be a nice rant on the face of it, she ends up directly calling out an InMotion customer in an informal setting, in public, without provocation.

      There we go, that's bloody unprofessional. Seems convincing that she's the new age of "internet slut".

    • @GIANT_CRAB said:
      There we go, that's bloody unprofessional. Seems convincing that she's the new age of "internet slut".

      ....what. How did you get this "internet slut" conclusion from somebody who's being plain unprofessional, regardless of gender?

      Aside from the header - because it is her own personal blog - the entire post was gender neutral. Can we please keep the criticism that way as well?

      Thanked by 4netomx jar Dylan 0xdragon
    • Why would any provider have a problem with one user taking 100gb of space? I find that perfectly reasonable for "unlimited".

      tsdns.io - free, redundant, DDoS-protected TSDNS

    • netomxnetomx Member, Moderator

      I may agree with some things she said, but I really hate the "unlimited" part. What if her client wants 500GB of Cart pics? That's their problem, not you; you offered "unlimited" space, not "unlimited/notmorethan100gbofpics". Gosh I hate those people.

      inb4: she registers, make a false statement, and tewll us to buy a dildo and stick it in....

      Thanked by 1doughmanes
    • jarjar Provider
      edited January 2016

      @tr1cky said:
      Why would any provider have a problem with one user taking 100gb of space? I find that perfectly reasonable for "unlimited".

      I never had a problem with it at HG. Use 1TB even as long as it's related to your websites and not a backup of your vacation photos outside of public_html. 100GB is nothing. There's so few trying to use that much it doesn't matter.

      Thanked by 1netomx
    • hellogoodbye said: Aside from the header - because it is her own personal blog - the entire post was gender neutral. Can we please keep the criticism that way as well?

      Do you know how much efforts was put into #womenincomputing ? Just a header alone, will reinforce the stereotype that woman in tech always use their gender as an advantage in working env, or any other kind of stuff. Not all women are like that, there are some that are skilled and there are some who wants to learn tech but are afraid of this stereotypical idea.

      Go ahead and look at her other rant blog posts, they are all pretty much very unprofessional and do not provide much value.

    • Women using their appearance and constantly referencing their gender is a two sided idiotic coin- empowerment or victim.

      She enjoys "trolling" but moderates her blog. I remember when the T word used to mean something other than "creating visual images to inflict butthurt on mental midgets"

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

    • jarjar Provider
      edited January 2016

      GIANT_CRAB said: Just a header alone, will reinforce the stereotype that woman in tech always use their gender as an advantage in working env, or any other kind of stuff

      If a woman wants to celebrate her femininity in a field that was once largely dominated by men, more power to her. If a man wants to do the same, more power to him. It is not necessary that they hide their female side to make it in this industry, they can be proud of it or they can choose not to be, but the choice is entirely theirs. There are plenty of women in this industry who are insanely skilled and talented, and they make it on the value of their skills alone. How they celebrate it is, again, up to them.

      It would be unfair to tell someone to hold back who they are to serve some greater cause. Do what you do and do it well, be who you want to be, that is all.

    • doughmanes said: Women using their appearance and constantly referencing their gender is a two sided idiotic coin- empowerment or victim.

      She enjoys "trolling" but moderates her blog. I remember when the T word used to mean something other than "creating visual images to inflict butthurt on mental midgets"

      There's no good reason to derail this thread into some anti-women crusade

      Thanked by 1jar

      Contractually bound by a verbal non-disclosure agreement

    • texteditor said: anti-women crusade

      I'm sorry if it triggered you. I tip the fedora to you and your knight efforts.

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

    • MunMun Member without signature

      I <3 my colocated / dedicated servers.

      Thanked by 1netomx
    • JustAMacUserJustAMacUser Member
      edited January 2016

      To be honest I read the article and related to experiences she described.

      I actually enjoyed her post but I didn't click any of the links. Having seen the replies here and gone back to look at her site, I agree linking to customers directly is inappropriate. Many of us have had customers that are difficult, but to publicly call them out is a little much. How are these customers going to feel when in the future they need legitimate support and find that she is the one providing it? It's probably going to be uncomfortable for them and that's not something customers need when they're already having a bad day with broken tech.

      Thanked by 1netomx
    • @doughmanes said:
      I'm sorry if it triggered you. I tip the fedora to you and your knight efforts.

      you don't have to be a white knight to say "don't derail this into some women-haters club"

      girls are people too, weirdo

      Thanked by 1jar

      Contractually bound by a verbal non-disclosure agreement

    • netomxnetomx Member, Moderator

      @texteditor said:
      girls are people too, weirdo

      I thought they were objects :/ damn I was wrong :(

    • netomx said: I thought they were objects

      Too much OOP :(

      time wasters please dont comment as we are a serious buyer
      Programmer trying to do Logo Designs

    • netomxnetomx Member, Moderator

      @sdglhm said:
      Too much OOP :(

      Just a joke, pal. I love women

      Thanked by 1Amitz
    • texteditor said: you don't have to be a white knight

      The points are over your head and/or something you're unfamiliar with which is why its so offensive to you.

      /fedora tip and nod

      How to clean up a questionable reputation: throw the kids some BF/CM offers.

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