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CVPS - Their solus / chicago location is down?

DeanDean Member
edited January 2013 in Providers

Is anyone else able to access CVPS' Solus Master? My VPS in Chicago with them is also down (other locations still up). No notification of upcoming downtime. Just put in a ticket.

@CVPS_Chris / @CVPS_Kevin

«13

Comments

  • ShardHostSarahShardHostSarah Member

    Solus and VPS both up for me.

  • cosmicgatecosmicgate Member

    solus and vps both down for me as well

  • DeanDean Member
    edited January 2013

    @ShardHost - Hmmm UptimeRobot is showing it's down too... and I still can't get to it.
    @cosmicgate - thanks for confirming i'm not going mad.

  • HalfEatenPieHalfEatenPie Veteran

    Solus is down for me. (but responds to ping)

    VPS is up for me.

  • DeanDean Member
    edited January 2013

    Thanks - I just managed to log on to Solus however when I try and do anything with the VPS it just sits there spinning and spinning. Looks like they are having issues.

  • ShardHostSarahShardHostSarah Member

    Now Solus is down for me.

  • cosmicgatecosmicgate Member

    well i hope the datas in therr are safe. i was suppose to back it up but was a little too late.

  • ShardHostSarahShardHostSarah Member

    @cosmicgate said: well i hope the datas in therr are safe. i was suppose to back it up but was a little too late.

    I'm sure its just a network issue. My VPS is up, panel is down.

  • curtisgcurtisg Banned

    VPS is up, panel is down.

  • concerto49concerto49 Member

    Down VPS and panel.

  • KuJoeKuJoe Member, Host Rep

    Not sure if it's been utilized here, but give Just-Ping.com a try to see if it's a specific region that is experience the problem.

  • kornnflakekornnflake Member

    VPS up, panel is down.

  • curtisgcurtisg Banned

    odd.
    Amsterdam2, Netherlands: Okay 101.9 102.0 102.2 205.234.159.138
    Florida, U.S.A.: Okay 40.5 40.9 41.1 205.234.159.138
    Amsterdam3, Netherlands: Okay 101.2 101.3 101.5 205.234.159.138
    Sydney, Australia: Okay 225.3 226.5 230.1 205.234.159.138
    New York, U.S.A.: Okay 21.8 22.1 22.6 205.234.159.138
    Stockholm, Sweden: Okay 118.2 118.3 118.5 205.234.159.138
    Santa Clara, U.S.A.: Okay 68.3 73.5 81.8 205.234.159.138
    Vancouver, Canada: Okay 66.4 66.8 67.2 205.234.159.138
    London, United Kingdom: Okay 87.7 88.2 88.7 205.234.159.138
    Madrid, Spain: Okay 132.7 138.1 144.5 205.234.159.138
    Padova, Italy: Okay 122.9 128.8 133.9 205.234.159.138
    Singapore, Singapore: Okay 204.9 220.1 261.2 205.234.159.138
    Austin, U.S.A.: Okay 36.4 38.9 41.2 205.234.159.138
    Cologne, Germany: Okay 110.7 110.8 110.9 205.234.159.138
    München, Germany: Okay 118.8 120.3 131.5 205.234.159.138
    Amsterdam, Netherlands: Okay 101.2 101.3 101.7 205.234.159.138
    Shanghai, China: Okay 239.3 250.5 257.1 205.234.159.138
    Hong Kong, China: Okay 199.0 203.5 208.9 205.234.159.138
    Melbourne, Australia: Okay 262.0 262.2 262.4 205.234.159.138
    Copenhagen, Denmark: Okay 113.3 113.5 113.8 205.234.159.138
    Lille, France: Okay 110.7 115.9 122.7 205.234.159.138
    San Francisco, U.S.A.: Checkpoint temporarily not available - - - -
    Zurich, Switzerland: Okay 121.2 121.4 121.5 205.234.159.138
    Mumbai, India: Okay 258.3 261.4 267.7 205.234.159.138
    Auckland, New Zealand: Okay 179.0 179.4 180.1 205.234.159.138
    Groningen, Netherlands: Okay 107.7 108.4 109.7 205.234.159.138
    Antwerp, Belgium: Okay 104.9 105.1 106.0 205.234.159.138
    Dublin, Ireland: Okay 107.1 107.2 107.3 205.234.159.138
    Kharkov, Ukraine: Okay 162.9 164.5 167.4 205.234.159.138
    Manchester, United Kingdom: Okay 95.8 97.8 108.9 205.234.159.138
    Vilnius, Lithuania: Okay 131.5 131.6 131.7 205.234.159.138
    Bucharest, Romania: Okay 137.8 148.0 181.1 205.234.159.138
    Bangkok, Thailand: Okay 283.7 285.7 288.1 205.234.159.138
    Kuala Lumpur, Malaysia: Okay 257.6 257.8 258.2 205.234.159.138
    Jakarta, Indonesia: Okay 274.8 275.0 275.4 205.234.159.138
    Cape Town, South Africa: Okay 239.8 240.1 240.5 205.234.159.138
    Glasgow, United Kingdom: Okay 91.3 91.4 91.5 205.234.159.138
    Lisbon, Portugal: Okay 139.7 148.8 161.0 205.234.159.138
    Chicago, U.S.A.: Okay 2.1 2.2 2.3 205.234.159.138
    Dallas, U.S.A.: Okay 26.0 26.4 26.9 205.234.159.138
    Istanbul, Turkey: Okay 145.6 146.1 146.9 205.234.159.138
    Gdansk, Poland: Okay 133.8 134.0 134.2 205.234.159.138
    Cairo, Egypt: Okay 152.9 156.1 161.3 205.234.159.138
    Buenos Aires, Argentina: Packets lost (10%) 779.7 1,043.0 1,262.6 205.234.159.138
    Belgrade, Serbia: Okay 127.0 127.1 127.2 205.234.159.138
    Toronto, Canada: Okay 14.8 15.0 15.1 205.234.159.138
    Frankfurt, Germany: Okay 110.8 111.0 111.3 205.234.159.138
    Sofia, Bulgaria: Okay 130.8 131.1 131.9 205.234.159.138
    Budapest, Hungary: Okay 122.0 122.7 123.7 205.234.159.138
    Sao Paulo, Brazil: Okay 167.3 167.4 167.7 205.234.159.138
    Paris, France: Okay 127.4 128.0 128.4 205.234.159.138
    Mumbai, India: Okay 274.3 275.0 278.1 205.234.159.138
    New Delhi, India: Okay 277.6 284.2 292.6 205.234.159.138
    Chicago, U.S.A.: Okay 1.1 1.4 1.5 205.234.159.138
    Bangalore, India: Okay 264.5 275.4 280.5 205.234.159.138
    Montreal, Canada: Okay 26.4 27.8 33.7 205.234.159.138
    Tokyo, Japan: Okay 177.5 186.2 190.7 205.234.159.138
    Milan, Italy: Okay 126.3 127.0 127.5 205.234.159.138
    Hangzhou, China: Okay 252.0 256.8 262.0 205.234.159.138

  • AnthonySmithAnthonySmith Member, Patron Provider

    SolusVM has a 'feature' if someone tries to interact with a VPS on a down node it can cause the web UI to become unresponsive for all other requests for about 10 minutes at a time.

  • DalCompDalComp Member

    SolusVM: Down
    VPS: Up

    No report from uptimerobot at all.

  • ShardHostSarahShardHostSarah Member

    @AnthonySmith said: SolusVM has a 'feature' if someone tries to interact with a VPS on a down node it can cause the web UI to become unresponsive for all other requests for about 10 minutes at a time.

    As I can access this every now and then I think the above is happening. Also when it pulls via the API within WHMCS it creates the same lock up.

    I think maybe one or two nodes are down and this is the issue.

  • AuroraZAuroraZ Barred

    @DalComp said: No report from uptimerobot at all.

    I had the same problem when one of mine went down. I don't know what is up with the robot. It works with some of mine but just that one it did not do anything.

  • DalCompDalComp Member
    edited January 2013

    @AuroraZ said: I had the same problem when one of mine went down. I don't know what is up with the robot. It works with some of mine but just that one it did not do anything.

    So far all my downtimes are reported properly, well if they exceed the 5 minutes..
    For current CVPS case I guess no report because the VPS is actually running fine, just the SolusVM that is down (I'm not tracking SolusVM ofc).

  • DeanDean Member
    edited January 2013

    Yay - Solus came back up properly and now I booted the VPS again and I'm back online, so it looks like (finally) someone is working on it.

  • DomainBopDomainBop Member

    SolusVM is up now

  • CVPS_ChrisCVPS_Chris Member, Patron Provider

    @Jack said: You'd be better tagging Kevin , Chris wont lift a finger ;)

    Laff... anyway

    This appears to have been resolved. There was nothing we could do and was isolated to a few machines not ALL of Chicago. We notified upstream when it happened but was not able to get resolved until this morning.

    Regards

  • ShardHostSarahShardHostSarah Member

    @CVPS_Chris said: This appears to have been resolved. There was nothing we could do and was isolated to a few machines not ALL of Chicago. We notified upstream when it happened but was not able to get resolved until this morning.

    Thanks, although you could have notified customers.

  • CVPS_ChrisCVPS_Chris Member, Patron Provider

    @Shardhost

    We were kind of caught off guard because we didnt get any down notification. Pingdom apparently has been down as well. I guess this happened at the worst timing!

  • ShardHostSarahShardHostSarah Member

    @CVPS_Chris said: We were kind of caught off guard because we didnt get any down notification. Pingdom apparently has been down as well. I guess this happened at the worst timing!

    Yes, thats an unfortunate coincidence and understandable if you use Pingdom for monitoring.

  • ZigaraZigara Member
    edited January 2013

    @CVPS_Chris said: This appears to have been resolved. There was nothing we could do and was isolated to a few machines not ALL of Chicago. We notified upstream when it happened but was not able to get resolved until this morning.

    10:20 < ChicagoVPS> its been down all night lol 10:20 < ChicagoVPS> and morning 10:20 < ChicagoVPS> I didnt even realize I had nodes down because of it! 10:20 < ChicagoVPS> so I agree, pingdom needs to fix their shit 10:21 < FreeSpencer> You dont have a backup notification system :o 10:21 < ChicagoVPS> I did 10:21 < ChicagoVPS> until Jeremiah left and I dont get those notifications lol 10:21 < ChicagoVPS> I fixed that already but still 10:21 <@Zigara> you didn't notice a node is down all night and morning? 10:22 < ChicagoVPS> nope 10:22 <@Zigara> pro 10:22 < ChicagoVPS> until a ticket came in 10:22 < ChicagoVPS> your pro 10:22 <@Zigara> you're a great systems administrator 10:22 <@Zigara> +1 10:22 < ChicagoVPS> im not s SA so whats the point? 10:22 < ChicagoVPS> idiot 10:22 <@Zigara> I'm not the idiot that leaves his node down all night and day 10:23 <@Zigara> because I don't rely on some shit service such as pingdom 10:23 < ChicagoVPS> lol 10:23 < ChicagoVPS> your so dumb 10:23 <@Zigara> lol you're an idiot if you're calling ME dumb because YOU fucked up 10:23 <@__william__> nagios... 10:23 <@Zigara> ^ 10:23 < ChicagoVPS> I didnt know it was down yes, the reason it was down, not my problem 10:23 <@__william__> or if modern 10:23 <@Zigara> not your problem? 10:23 <@__william__> "icinga" 10:23 < ChicagoVPS> Even if I knew it was down, I couldnt fix it 10:23 < ChicagoVPS> Yes upstream problem 10:24 <@Zigara> you're in the wrong dude 10:24 <@Zigara> just accept it 10:24 < ChicagoVPS> how am I in the wrong 10:24 < ChicagoVPS> I just stated, even if I KNEW it was down 10:24 < ChicagoVPS> I COULDNT FIX 10:24 <@Zigara> 'not my problem' lol 10:24 < ChicagoVPS> It wasnt my problem 10:24 < ChicagoVPS> it was upstream 10:24 <@Zigara> it becomes your problem 10:25 <@Zigara> you could let your clients know it's not your fault, you know, some PR 10:25 <@Zigara> all night and morning seems like a lot of downtime

    Also, to Liam's "Apparently that conversation is spoofed according to chris..." - that is complete bullshit. You can ask anyone on the LEB IRC channel. I'm also a channel operator on IRC, I have no reason to spoof logs. Chris is just trying to cover his fuckup.

  • DeanDean Member

    sigh

    @Liam - can you close this thread please before it follows the standard @CVPS_Chris bashing

  • gubbytegubbyte Member

    we pretentious now

  • AnthonySmithAnthonySmith Member, Patron Provider

    @CVPS_Chris said: This appears to have been resolved. There was nothing we could do and was isolated to a few machines not ALL of Chicago. We notified upstream when it happened but was not able to get resolved until this morning.

    So that's not true then?

  • WintereiseWintereise Member

    I can confirm that the conversation is definitely not spoofed, 200 other people have logs proving the same too.

    That said, the drama has already died down, so meh.

  • japonjapon Member

    @Wintereise said: I can confirm that the conversation is definitely not spoofed

    Thanks! Well, another provider on my 'Do-not-make-contract-with'-list.

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