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cPanel Dedicated IP rdns?
I have an account set with a dedicated IP & have send mail from accounts dedicated IP on in cPanel. rdns is set to server name and not the domain does this matter?
When I test mail with mail-tester.com I get a message saying "Your reverse DNS does not match with your sending domain"
Comments
You will need the rDNS record matching mail-tester.com
If you configured in Cpanel to send out email via dedicated ip, you need to configure rDNS to the same as the main domain configured for the cpanel account.
Think I've solved it by setting rdns for IP to mail.domain.com
Just have to wait for propagation.
yes, setting the rdns to the same record you're using as your mail server will solve the problem.
@n1kko
you need to request your upstream provider to do this...
else it wont work
I can set rdns myself with linode so should be ok.
For reference, you can edit the HELO statement in /etc/mailhelo and that is all that the PTR record needs to match. It's just basically an "I am who I say I am" situation, and you can manually define it there.
https://documentation.cpanel.net/display/CKB/How+to+Configure+Exim's+Outgoing+IP+Address
Thanks @jarland I get this from mail-tester.com
so it would work then
That indicates that you set the PTR for "mail." but the HELO statement doesn't have that, so you should instead set the PTR for just the domain itself.
asking your provider to set it for you is your best bet, if you're still having trouble with it that is