About "Bad Customers"!
I have faced many times when a customer has an issue with a VPS or doesn't like something related to our service, he directly files a dispute with the payment gateway or credit card company without even asking for refund through our help desk system.
Most providers know the headache of dealing with this issue, but when a customer prefers this over the easy "no questions asked refund policy", what can we call him?
Also, how do you differentiate a bad customer from a legitimate one from your point of view?
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