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Dacentec.com

All down even the official as well as my server. Anyone else here too?

Netxons Technology Dedicated Server Provider
http://www.netxons.com

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Comments

  • VPSSoldiersVPSSoldiers Member, Provider

    Yup.

    Connor | VPS Soldiers | Plans starting at $3.50/mo

  • @VPSSoldiers said:
    Yup.

    Ahhh this is no good.

    Netxons Technology Dedicated Server Provider
    http://www.netxons.com

  • Yeah their site is down, my dedicated and VPS with them are down. Just got the notification on my phone.

  • VPSSoldiersVPSSoldiers Member, Provider

    @Dacentec I know its early but any information?

    Connor | VPS Soldiers | Plans starting at $3.50/mo

  • Gone from the tables, 2nd time today.

     2. ???
     3. 434be059.cst.lightpath.net        0.0%     7   11.4  12.3   9.5  15.0   1.7
     4. ool-4453fa1d.dyn.optonline.net    0.0%     7   15.9  15.1  12.3  17.5   2.0
     5. 64.15.7.65                        0.0%     7   16.5  15.5  14.9  16.5   0.4
     6. ???
    
    Error Message: Unable to connect. Error is Network is unreachable
    
    First Reported From Location: USNYC-MON1
    
    Failure Verified From Location: USATL-MON1
    
    Traceroute captured on failure from : USNYC-MON1
    
    traceroute to 192.198.x.x (192.198.x.x), 15 hops max, 60 byte packets
    1 209.177.145.2 (209.177.145.2) 3.999 ms
    2 ae2-18.nyc38.ip4.gtt.net (173.241.130.37) 3.999 ms !N
    
  • VPSSoldiersVPSSoldiers Member, Provider

    @Kris, I noticed this too but didn't want to speculate.

    Connor | VPS Soldiers | Plans starting at $3.50/mo

  • @HolyCactus said:
    Yeah their site is down, my dedicated and VPS with them are down. Just got the notification on my phone.

    Same here. This is getting pretty silly now. They go down every other week it seems.

  • @VPSSoldiers said:
    Kris, I noticed this too but didn't want to speculate.

    You too, huh? Noticed a blip earlier, confirmed from Auto-MTR @ Constellix. Was back up quickly. This time, not so much.

    Likely network related based on the previous flap.

  • Colo is down, just got four alerts in a row. :(

    This signature wasted 121 bytes of your data allocation.

    https://nixstats.com/report/56b53d6465689e44598b4567

  • KrisKris Member
    edited December 2015

    Watch an MTR to your server to watch the routes come back up (or switch rapidly if they turn up new providers or uplink)

    Click 'r' to restart the MTR, piqued my interest now that it's dropped 2x in one day, this time completely pissed off from the route table.

    route-views>sh ip bgp 192.198.80.0/20
    % Network not in table
    

    edit: wrong prefix, still down.

  • My vps is down too probably the 2nd time for today.

    Typical guy alexneo.net

    Peering AS135103

  • tenperatenpera Member
    edited December 2015

    Hew...

  • k0nslk0nsl Member, Member without signature
    edited December 2015

    I'm glad it's not just me ;)

    Thanked by 1inthecloudblog
  • Do not know will their email still works just sent an email to them and request an update.

    Netxons Technology Dedicated Server Provider
    http://www.netxons.com

  • KrisKris Member
    edited December 2015

    Yes.

    ;; ANSWER SECTION:
    dacentec.com.       299 IN  MX  20 alt2.aspmx.l.google.com.
    dacentec.com.       299 IN  MX  20 alt1.aspmx.l.google.com.
    dacentec.com.       299 IN  MX  10 aspmx.l.google.com.
    dacentec.com.       299 IN  MX  30 aspmx5.googlemail.com.
    dacentec.com.       299 IN  MX  30 aspmx4.googlemail.com.
    dacentec.com.       299 IN  MX  30 aspmx3.googlemail.com.
    dacentec.com.       299 IN  MX  30 aspmx2.googlemail.com.
    

    Route dampening due to BGP flap, but I saw none of that. Hard down from a network perspective.

    Email is on Google at least.

  • toshosttoshost Member, Provider
    edited December 2015

    May be they stop their service also !

    TOSHOST LTD: : Server Provider Since 2012

  • KuJoeKuJoe Member, Provider

    WHT thread: http://www.webhostingtalk.com/showthread.php?t=1534868

    Notice on their FB page apparently:

    We are currently experiencing issues with our network that is effecting some of our customers. We are working to restore the services as promptly as possible. In the mean time please submit tickets via email to [email protected], for status updates and resolution notifications.

    Thanked by 1Kris
    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • KuJoe said: effecting

    affecting*

    But props on them for responding. Definitely network kerfuffle, and good on them for MX off-site @ Google.

    Too many basement-class Pennsylvania based ISPs go down with their VoIP and email to go with it.

    Thanked by 1inthecloudblog
  • agoldenbergagoldenberg Member, Provider

    Mine literally just went down. No biggie theyre pretty great handling this kind of stuff.

  • Yep, got called a troll when I pointed this stuff out which was the reason why I pulled my equipment from them.

    tip of the troll hat enjoy

    How to clean up a questionable reputation: throw the kids some BF/CM offers.

  • howardsl2howardsl2 Member
    edited December 2015
  • My route gets as far as Charter VA now. Sleepy senior network admin is definitely getting a page as we speak I'm guessing.

     6. 454be5de.cst.lightpath.net                                                     0.0%    20   17.7  17.3  14.3  21.2   2.0
     7. rtr7-ge2-2.in.nycmnyzr.cv.net                                                  0.0%    20   22.4  25.3  20.9  41.1   5.2
     8. prr01ashbva-gbe-0-6-0-8.ashb.va.charter.com                                    0.0%    20   24.4  23.7  20.6  31.5   2.4
     9. ???
    
  • k0nslk0nsl Member, Member without signature

    Flared up, a bit...

  • KuJoeKuJoe Member, Provider

    I just hope they don't stop announcing our IPs like they do every time something happens with their network, it normally takes them 4 hours to announce them again so adding 4 hours to the current outage is painful.

    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • VPSSoldiersVPSSoldiers Member, Provider

    I'm getting to Atlanta via Telia now.

    Connor | VPS Soldiers | Plans starting at $3.50/mo

  • All of my all Dacentec server Downtime

  • wow, I just pay the renew invoice this morning...

  • k0nslk0nsl Member, Member without signature

    I can reach my services now.

  • VPSSoldiersVPSSoldiers Member, Provider

    Almost an hour now... (I have ~2318 [GMT-0600]) as when my server dropped off-line.

    Connor | VPS Soldiers | Plans starting at $3.50/mo

  • And back, some ISPs have route dampening penalties, so you may not see it online 5-10 minutes.

  • MunMun Member without signature

    @kris

    Packet loss galore though!

    Also no ipv6 routing.

    Thanked by 1Kris
  • DrFallenDrFallen Member, Provider

    Main site/billing seems to be back up

  • MunMun Member without signature

    Also some servers still have no routing, I have one with routing, the other is still no go.

    Thanked by 1Kris
  • VPSSoldiersVPSSoldiers Member, Provider

    I'm still unable to mtr (still stopping at Telia in ATL) but zabbix is picking up data again and so are other various sources.

    Connor | VPS Soldiers | Plans starting at $3.50/mo

  • KuJoeKuJoe Member, Provider

    Their IPs are back online for us so we can get to some of our servers, of course our IPs are not being announced so no chance of me going to sleep early tonight. :(

    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • Any RFOs yet?

  • toshosttoshost Member, Provider

    hmm IP back online their website also back online

    TOSHOST LTD: : Server Provider Since 2012

  • Spoke too soon, took 1 monitor as gospel. 2/3 down.

    Routes and prefixes are not routing, including bog standard monthly rentals.

    Maybe they need to wake up level 3 network tech, or rebuilding router config? Something's gone to hell.

  • MunMun Member without signature

    Outside:
    http://uptime.munroenet.com/index.php

    Things aren't even routing properly internally:
    https://munroenet.com/uptime/

    As you can see, things are still clearly broken.

  • Quite.

    Taking Charter out, that's a first.

     4. dct-ds42-ve33.dacentec.com                                                     0.0%    25    0.4   2.4   0.3  10.5   3.3
     5. 75-130-191-25.static.hlrg.nc.charter.com                                      48.0%    25   20.4  20.8  19.4  22.2   1.0
     6. dtr02hckrnc-tge-0-0-0-2.hckr.nc.charter.com                                   48.0%    25   20.7  20.8  15.6  23.0   1.9
     7. 96.34.64.50                                                                   41.7%    24   21.6  20.8  19.2  22.1   0.8
     8. crr12spbgsc-bue-10.spbg.sc.charter.com                                        39.1%    24   21.3  22.9  21.1  26.4   1.7
     9. 96.34.2.50                                                                    33.3%    24   23.4  24.5  22.7  29.3   1.5
    10. bbr01gnvlsc-bue-1.gnvl.sc.charter.com                                         47.8%    24   27.8  25.5  22.1  30.6   2.3
    11. lag-108.ear1.Atlanta2.Level3.net                                              54.2%    24  475.8  85.5  25.7 475.8 132.0
    12. d.resolvers.level3.net                                                        34.8%    24   25.6  26.4  24.4  30.8   1.5
    

    What I can guess: their major uplinks are down / bit the dust.

    It's all running on one congested Charter uplink (maybe a 1Gbps after-thought for OOB usually) that does not have ACL setup for their main subnets.

    Ergo, packet loss and many prefixes down. Does not answer why Level3, etc. pissed out. F

    or $25/month I'll watch MTR as things get fixed while STFU and letting them do the needful.

  • mike0000mike0000 Member
    edited December 2015

    @Kris said: Does not answer why Level3, etc. pissed out. F

    Tends to happen when your sole Charter backhaul from ATL -> Lenoir goes down...

    Everything will come back up.. as soon as Charter does :)

  • My server apparently just came back up.

    This signature wasted 121 bytes of your data allocation.

    https://nixstats.com/report/56b53d6465689e44598b4567

  • KuJoeKuJoe Member, Provider

    And we're back online.

    Thanked by 1hawkjohn7
    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • ExonHostExonHost Member, Provider

    Everything is back online now.

    ExonHost - Reliable Web Hosting Service Provider | Managed SSD Xen VPS | OpenVZ VPS
    ResellWays - Budget Shared Hosting & Reseller Hosting
  • Back online now too 2hours 39mins downtime.

    Netxons Technology Dedicated Server Provider
    http://www.netxons.com

  • Everything online, total full outage was 49 mins for me but had packet loss until 3am EST.

  • cfgguycfgguy Member, Provider

    UPDATE: Our Atlanta based upstream provider has advised us that they are conducting a transport upgrade maintenance that was previously thought not to include the CentriLogic circuit. CentriLogic was not notified of the maintenance window, which was scheduled to last until 06:00 AM EST. We have escalated with the upstream to restore service as soon as practical, but the maintenance is currently underway. They are aware of the unintended impact and will expedite the work as much as possible to restore service.

    KGR

  • According to uptime robot, my 1 vm with them was:
    Down:5:24 am
    Up:7:59 am

    Go give Vultr(referral) a try. | GNU/Linux http://debian.org

  • dacentecdacentec Member, Provider

    We did have some network issues last night. I'll post all of our updates from Facebook last night.

    Update #1: Multiple upstream providers originating in Charlotte, NC have been affected by a region-wide fiber cut. Our alternate provider originating in Atlanta is also experiencing an issue at present. We are currently using a limited capacity local circuit which has restored some connectivity to the Data Center. We are working with the Atlanta provider to restore connectivity.

    UPDATE 2: Our Atlanta based upstream provider has advised us that they are conducting a transport upgrade maintenance that was previously thought not to include the CentriLogic circuit. CentriLogic was not notified of the maintenance window, which was scheduled to last until 06:00 AM EST. We have escalated with the upstream to restore service as soon as practical, but the maintenance is currently underway. They are aware of the unintended impact and will expedite the work as much as possible to restore service.

    After that it looks like the backup link was restored at around 4:00 AM EST. The regional fiber cut was to be repaired by 9:00 AM EST as we were informed.

    Customers may request a PIR via a ticket through Hostbill and we will provide it once it is completed. Anytime you're unable to reach the site you can always submit a ticket via email to [email protected] via your registered email.

    Thanked by 1vpsGOD

    https://Dacentec.com - [email protected]
    Dedicated Servers, Cloud Services and Colo /SSAE16 SOC 2 / On site 24 hour support

  • @dacentec said:

    Any plans to add some type of redundancy to your unprotected network? Fiber cut & maintenance in one night, at around the same time... tough break.

    Any reason all your maintenance windows & downtime coincide with Charter maintenance? Could be worth investing in some additional non-Charter backhaul.

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