What information do you require to...
For other providers out there, what information do you require when someone is requesting you to open port 25? My current customer base has kind of revolted when I started asking for:
- Valid Photo ID
- Reasoning for opening port
- The IP you would like the port opened on (for customers with multiple IPs which I have also gotten rid of for the most part)
- Your VPS must have a valid A/AAAA record, valid PTR (rDNS) in a separate ticket, and must have SPF set.
Though I'm assuming most of the people who wanted refunds / put in a cancellation request were only there to Spam.
Connor | VPS Soldiers | Plans starting at $3.50/mo