New XiNiX client concerned with support provided.
I would like to ask has anyone used xinix, because I ordered and paid for my budget reseller 24 hours ago, now on WHT it says "24x7 Rapid Support. Initial Reply : 30 Minutes ( Usually Under 5 Minutes ) , Resolution Time : 1 Hour." but it seems i get a reply every 11+ hours. I asked for migration Total data is 1.5GB (estimation) I don't think restoring 1.5GB would take 8+ hours since last update that they are doing the restoration. They have a good reputation according the reviews I read, but now even on WHM my account is limited, i can't create new accounts, no dns functions.