Unfair TOS/AUP Discussion
Been looking recently at some host's TOS and I've been shocked at some of the "hidden" charges that some hosts charge upon certain actions.
Let's take a snippet from a recently featured host on LEB:
Account Deactivations Any account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation. Cancellation Refunds We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.
Alright, the former; that's insane. $20 to re-activate an account? What, it's a button right? Surely this doesnt stop users from remaking an account under another e-mail. Silly...
The latter, you'd somewhat expect this for a "long-term" host; but the 30 days notice? That's insane; are they going to 'force' the money from you if you cancel on day one of your second month for your third month? Absolutely insane.
A funny one from an active member of the community
We don’t give refunds because we are a free host, if you want a refund, go for a paid host! The following rules are made and all clients are expected to follow the TOS from `hidden` the providers of our Web hosting.
Since when was $1 (cheapest plan) considered free?
Where do you personally draw the line seperating stupid, professional and acceptable?
You may argue that alot of TOS are generic, yes. But personal touches, certain things you can change, and a proof-read now and then doesnt go amiss, surely if you're getting into buisness you have the contacts to see a solicitor / lawyer to proof-read your LEGAL document to see if it's lawfully acceptable and if you're missing anything crucial to cover your back.
Disclaimer: There is no intention to "hurt" or "defame" any hosts that these excerts are from; I'm just querying the amount of silly TOS on the market, not just the LEB one.
Junior Pen Tester