Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Concerned about VPS Provider
New on LowEndTalk? Please Register and read our Community Rules.

Concerned about VPS Provider

mihhamihha Member
edited October 2012 in General

I have VPS with EasyVPS provider. Lately, URL to their billing application gives you "Website currently unavailable". My VPS is working normally but I wonder what will happen when I will have to pay my invoice.

I have no way to communicate with them, Does anyone know the email?

Thank you guys!

«1

Comments

  • Try there other URL: http://www.easevps.com/

    Thanked by 1mihha
  • PatrickPatrick Member
    edited October 2012

    WHOIS information shows:
    Email: [email protected]
    @Jacob

    Thanked by 1mihha
    Patrick | INIZ
  • @StormVZ

    I don't believe that email will work if their web site doesn't exists but I can certainly try

  • We still exist, Send all support requests to [email protected]

    Thanked by 1DestroyeRCo

    AboveClouds • UK Company • UK Datacentre • UK Customer Support

    High Performance Pure SSD Cloud Hosting with a personal touch

  • When will you bring billing back online then? :)

  • @Jacob said: We still exist, Send all support requests to [email protected]

    Sent you a email :)

  • @Zen said: WHEN WILL IT END!?

  • @Zen said: Probably next week, primarily beginning at the top of the Eiffel tower at around 8:32AM on Monday morning. You'll have around 7 seconds to see "it" "end" before you too "end". It should be spectacular!

    Are you talking about...? xD

  • InfinityInfinity Member, Provider

    @jhadley said: I hope Burst aren't going to cut him off because of this:

    I believe they've already been cut off and are changing providers.

  • AlexBarakovAlexBarakov Member, Provider

    @jhadley said: I hope Burst aren't going to cut him off because of this:

    http://www.webhostingtalk.com/showthread.php?t=1199259

    They've kicked him for the constant DDoS. Honestly I am not really into the things, however he's been ddosed liek the past 2 months. Every provider whould have done that, except of course the DDoS protection specialists.

    If I was on his place, I'd figure out why I got targeted, cause the same thing will happen in the new DC.

    AlphaVPS - Premium Cloud VPS, Dedicated Servers & Colocation in EU and US
    High-Performance AMD EPYC + NVMe Cloud VPS from €3.99/m || High-storage KVM VPS from €15/y

  • LV_MattLV_Matt Member
    edited October 2012

    @jhadley said: I hope Burst aren't going to cut him off because of this:

    They cut him off over 24 hours ago, and to be fair I don't blame them for it.

    @Alex_LiquidHost said: They've kicked him for the constant DDoS. Honestly I am not really into the things, however he's been ddosed liek the past 2 months. Every provider whould have done that, except of course the DDoS protection specialists.

    Don't forgot the abuse of phone support.

  • jhjh Member
    edited October 2012

    Clearly I'm a little behind! Where's he going now?

  • jhjh Member
    edited October 2012

    @Jack said: Melbourne.

    Are they aware of his DOS attacks, and is he aware of their policy? (I.e., null route straight away)

  • jhjh Member
    edited October 2012

    @Jack said: Yup , They seem pretty good , look at the site nice videos on it :).

    They're ok. Recently taken over in case anyone wasn't aware. Swanky buildings. Networking staff member who doesn't know his subnet from his elbow ;)

    I don't think Melbourne would take him on if they knew about this though.

  • AlexBarakovAlexBarakov Member, Provider

    @Jack said: He wants them to nullroute the IPs that are under attack , BurstNET was removing nullroutes though that's what annoyed him.

    Someone is obviously targeting him, everywhere. What happens when they start hopping from IP to IP in his subnet, when they target the main nodes, the switch and etc. . The whole thing continues over 1-2 months now if I am correct, someoen is obviously trying to bring him down. Unless he pays a huge load of money for network equipment and actual ddos protection, he is screwed untill he resolves his problems with the one DDoSing.

    AlphaVPS - Premium Cloud VPS, Dedicated Servers & Colocation in EU and US
    High-Performance AMD EPYC + NVMe Cloud VPS from €3.99/m || High-storage KVM VPS from €15/y

  • Thats why I will be going through our client base and denying the services based on the risk they pose.

    Not everyone will be able to host in our UK Location now. Things are going to change.

    This will be my last response, thanks.

    AboveClouds • UK Company • UK Datacentre • UK Customer Support

    High Performance Pure SSD Cloud Hosting with a personal touch

  • jhjh Member

    @Jack said: I had a look at peeringdb only saw 1-5gbps is that true?

    Not sure of numbers but I believe it's a small network and think they're going to be less forgiving that Burst.

  • @Jacob said: Thats why I will be going through our client base and denying the services based on the risk they pose.

    you arent already doing this? that explains some stuff.

  • OK guys, I truly welcome your comments but this discussion is getting nowhere since Jacob already replied to my initial question so I would like to close this discussion if that is possible of course

  • joepie91joepie91 Member, Provider

    @mihha said: OK guys, I truly welcome your comments but this discussion is getting nowhere since Jacob already replied to my initial question so I would like to close this discussion if that is possible of course

    If your question was already answered, I'm not sure how it's a problem if the thread trails off to a related subject...?

  • rchurchrchurch Member
    edited October 2012

    Is it only the UK nodes having this problem, or are they the ones with lowest quality protection?
    A question about BurstNet. Don't they have the facility to notice a DDOS attack and nullroute the IPs automatically? This seems rather suspicious to me. Whether you are a high paying customer or not the facility should be in place. Whether they charge for extra DDOS services is entirely another matter.

    I now understand your LEB comment about having to wait for someone t arrive in the morning to fix things.

    @mihha You are not the only one who wanted to ask this question - that is why the rest of us are piling in :)

  • VMPacketVMPacket Member, Provider

    Hope things go well in the move Jacob :)

  • @Jack said: Melbourne

    Looking at what easevps offer and what the DC offer I cannot see how this can work without bandiwdth being slashed by more then half.

    £20 per 1000GB data transfer per month on 100Mbps port

    I know, I'm Dale Maily.

  • @Taylor said: Looking at what easevps offer and what the DC offer I cannot see how this can work without bandiwdth being slashed by more then half.

    EaseVPS only had 5TB B/W per server.

  • @Jack @LV_Matt

    Found this on their LEB post by Jacob

    Our port was disconnected, Just being tossed back and forward with BurstNET Customer Service. So I did something about it and got a quote from melbourne for a Quarter Rack and it is being provisioned as we speak. (Ready as a plan B).
    
    If we do move to melbourne, Bandwidth changes would have to be reduced but with that we would have to either lower the price, or increase another resource for your benefit.
    
    Just going to phone them for a update on this now, Probably more tossing about…

    I know, I'm Dale Maily.

  • @joepie91 said: If your question was already answered, I'm not sure how it's a problem if the thread trails off to a related subject...?

    Simply because my intention was not to blame Jacob or his services. I am generally satisfied with what his company provided to me so far. This discussion seems like it is starting to throw rocks on him and my intention was not that from the very beginning

  • Considering small datacenters network the attacks may affect the whole datacenter which would be a dissaster.

  • I've been waiting for this thread..

    As a Brit, I don't like complaining so didn't want to open it.

  • Got my new VPS information but it won't boot and looks like I have lost data from the solus data, ticket sent.

    I know, I'm Dale Maily.

Sign In or Register to comment.