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fileMEDIA and Dedify.com merged with HTTPZoom
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fileMEDIA and Dedify.com merged with HTTPZoom

Dear client,

It is with great pride we would like to announce that fileMEDIA and Dedify.com are now part of the Precision Technology Consulting Group. fileMEDIA and Dedify.com have been providing excellent VPS hosting and cloud services since 2008 and they have been served the industry and their customers brilliantly. This is evident in the level of support and SLAs they give to their expanding customer base.

From a service point of view, there will be no changes. Customers will continue to receive the excellent service they get at the same price. Precision Technologies values the relationships that have been developed with dedify.com and fileMEDIA and our aim is to build on those relationships as well as bring more innovative products to market while keeping the same high level of customer satisfaction.

For customers this mean continued high level support, more innovative products and even more options and services to choose from. We will however need to change the payment details for the company to reflect the acquisition. The new banking details are available below.

For those paying by bank transfer, please change the bank account detail to the details below. If you pay with a PayPal subscription, you will need to re-create it on your next billing run. We will also be adding the option to pay by Bitcoin, keeping in line with our desire to continue to innovate. We want to make this as painless as possible for all customers so if you have any issues, please don’t hesitate to contact us and we will endeavour to fix it.

If you have any questions, please contact us.

Bank Detail

Bank : Santander

Account No: 75782288

Sort-Code: 09-01-51

IBAN : GB36ABBY09015175782288

BIC/SWIFT: ABBYGB2LXXX

 

Paypal

[email protected]

 

 

About Precision Technology Consulting Limited.

Precision Technology Consulting is a technology services company with a global reach. We wholly operate and service clients through our HTTPZoom (www.httpzoom.com) , DomainingServers (www.domainingservers.com) and cloudxtiny (www.cloudxtiny.co.uk) brands across 5 datacentres in 3 regions. Precision Technology Consulting limited is a privately held company registered in England and Wales in the United Kindgom.

Trying to be positive and friendly :)

Comments

  • I think it is a good move. I have a VPS with filemedia and it's really cheap and for the money it's performing well. Only support was crap, so I hope this will change :)

    OnePoundWebHosting.co.uk | UK XEN VPS from £2 | See their special offers starting from 12£/year here

  • NeoonNeoon Member
    edited April 2015

    Isnt there a EU law, that just moving the data without even the costumers is ilegal.

  • As far as I know filemedia was a sole trader.
    How can he transfer my contract to another company without my permission?

  • I wonder what are the motives behind this merger. Could it be tax / VAT related?

    -

  • @rds100 said:
    I wonder what are the motives behind this merger. Could it be tax / VAT related?

    Previous filemedia owner already was doing tax fraud for people outside of EU.

    Motives is probably that Johannes couldn't handle ongoing issues, adding new DC, closing first DC and moving people, bad rebranding and etc.

    Trying to be positive and friendly :)

  • WilliamWilliam Member, Provider

    Infinity580 said: Isnt there a EU law, that just moving the data without even the costumers is ilegal.

    Eh, Technically, in reality not really.

  • AnthonySmithAnthonySmith Top Provider

    alexvolk said: Previous filemedia owner already was doing tax fraud for people outside of EU.

    Thats a bold thing to put out there in public...

  • WilliamWilliam Member, Provider
    edited April 2015

    He charged VAT for non-EU customers - In german law that is very questionable, if not outright illegal like in Austria (our laws are 90% the same as Germanys)

  • vfusevfuse Member, Provider

    @William said:
    He charged VAT for non-EU customers - In german law that is very questionable, if not outright illegal like in Austria (our laws are 90% the same as Germanys)

    http://en.wikipedia.org/wiki/Missing_trader_fraud

    NIXStats monitoring Web, Server(Linux, Windows - $9.95/m), Logging (Free!) and Blacklists (start at 512 for $3.75/m) - Uptime Report - API Docs

  • WilliamWilliam Member, Provider
    edited April 2015

    In Austria (presumably also in Germany):

    As sole trader without VAT ID someone should charge (and not even list any) no VAT (from anyone) until they cross a treshold (seems to be 50000EUR in Germany, "Kleinunternehmen") and have to apply for a VAT ID, as company with VAT ID you charge (formerly your own, now the buyer countries) VAT if buyer/seller has no VAT ID (if inside EU) or no VAT (outside EU or special area, Ceuta/Canary Islands (ES), Madeira (PT), some but not all French oversea departments ).

    Only scenario i know where everyone pays VAT regardless of location are Polish companies (23% or something around that, even for non-EU customers, EU companies with VAT ID are excluded, leaving interestingly that it is more expensive to buy from non EU than from an EU based reseller that charges you no VAT and pays non either) never seen anything like this in D/A - Not as sole traders and not as company either.

    I don't say it's illegal, but it is very strange.

  • Ask for prepay 30EUR not a best way to let folks start. That problem.

    Yes, I can boogie

  • I really don't know what to think about this at this time. It raises a lot of questions with me, the first one being if I'd still be able to trust these guys.

    I recommend Prometeus, the best provider ever!

  • SpiritSpirit Disabled

    mpkossen said: the first one being if I'd still be able to trust these guys.

    What did they do? Did I miss something here?

    That's my VPS with "these guys" :)

    CPU model :    Intel(R) Xeon(R) CPU E5540 @ 2.53GHz
    Number of cores : 1
    CPU frequency : 2527.006 MHz
    Total amount of ram : 128 MB
    Total amount of swap : 128 MB
    System uptime :   129 days, 23:24,
    Download speed : (9.65MB/s)
    I/O speed : 195MB/s

    Nothing special, but it works! It's most likely me who rebooted it 129 days ago anyway.

    Thanked by 1MikePT
  • bobbybobby Member

    Fantastic, downtime/reboots on my (ex-)filemedia kvm's now after this.
    Anyway, thanks to filemedia for a painless and great year.

  • bobbybobby Member

    And yet another reboot. yay?

  • Spirit said: What did they do? Did I miss something here?

    It's the httpzoom part I'm worried about.

    I recommend Prometeus, the best provider ever!

  • @mpkossen said:
    It's the httpzoom part I'm worried about.

    Sorry to ask you. But what does that mean? Sorry if I'm being stupid? What have they done?

  • @MSPNick @httpzoom is the only host in UK that was not DDoS'ed. Other hosts who post offers getting DDoS'ed customer ip ranges

    Trying to be positive and friendly :)

  • CloudxtnyHostCloudxtnyHost Member, Host Rep

    @alexvolk said:
    MSPNick httpzoom is the only host in UK that was not DDoS'ed. Other hosts who post offers getting DDoS'ed customer ip ranges

    we get DDoS like anyone else. we just get on with it, like everyone else.

    @mpkossen said:
    It's the httpzoom part I'm worried about.

    nothing to worry about. Both companies compliment each other nice like.

    █ Cloudxtiny.co.uk - Shared Hosting and VPS Hosting
    █ Dedicated Servers | UK,US,DE Datacentres | 24x7 Support | Follow: Twitter: @CloudxtinyInc
  • NeoonNeoon Member

    @httpzoom thats what she said. Maybe you like to show use some graphs.

  • @httpzoom Is the support already done by you? Do you still provide German support?

    OnePoundWebHosting.co.uk | UK XEN VPS from £2 | See their special offers starting from 12£/year here

  • sepeisepei Member

    @trexos It looks like they really merged the companys because I got a answer from Johannes in the ticket 2 hours ago the owner of filemedia before. So it looks like he is still working on filemedia

  • @MSPNick said:

    I have a very bad experience with them and if that same experience passes over to Dedify, it would be a shame.

    I recommend Prometeus, the best provider ever!

  • @mpkossen have you ever made experience with dedkfx?

    OnePoundWebHosting.co.uk | UK XEN VPS from £2 | See their special offers starting from 12£/year here

  • CloudxtnyHostCloudxtnyHost Member, Host Rep

    @trexos said:
    httpzoom Is the support already done by you? Do you still provide German support?

    we will continue to offer support and in german were possible but mainly in English. servie will not change. it can only improve.

    @mpkossen said:
    I have a very bad experience with them and if that same experience passes over to Dedify, it would be a shame.

    bad experience with who? httpzoom? I don't know of it but am happy to have a chat with you to see how we can improve.

    █ Cloudxtiny.co.uk - Shared Hosting and VPS Hosting
    █ Dedicated Servers | UK,US,DE Datacentres | 24x7 Support | Follow: Twitter: @CloudxtinyInc
  • ShadeShade Member

    And the downtime and storage timeouts begins... (KVM VPS)

    Hey there... nothing to see here

  • yeah mine as well -,-

    OnePoundWebHosting.co.uk | UK XEN VPS from £2 | See their special offers starting from 12£/year here

  • ShadeShade Member

    I'll switch my KVM to another provider now.

    Hey there... nothing to see here

  • Same here...
    -bash: /etc/profile: Input/output error

    Not a good start.

    Thanked by 1Shade
  • Arent they the ones with a cloudstack infrastructure?

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • @Maounique said:
    Arent they the ones with a cloudstack infrastructure?

    Yes, they are. Some ideas proably was taken from prometeus.

    Trying to be positive and friendly :)

  • ShadeShade Member
    edited April 2015

    I have a damaged root partiton because of this SAN/NAS timeout :( this is the third time in a row that i have such problems with them... i moved away all my stuff and got rid of this KVM.

    Hey there... nothing to see here

  • rmlhhdrmlhhd Member, Provider

    @Shade said:
    I have a damaged root partiton because of this SAN/NAS timeout :( this is the third time in a row that i have such problems with them... i moved away all my stuff and got rid of this KVM.

    Last time I checked Dedify didn't sell KVM VPS's. They only sell resources to create Xen VMs.

  • ShadeShade Member

    rmlhhd said: Last time I checked Dedify didn't sell KVM VPS's. They only sell resources to create Xen VMs.

    It was from Filemedia not Dedify

    Hey there... nothing to see here

  • alexvolk said: Some ideas proably was taken from prometeus.

    Eh, ideas are one thing, actual experience with it is quite another.

    Cloudstack proves more than a bit buggy and various setups are good for different scenarios and dont scale well back and forth.
    We have very serious SANs with huge cache and all, but the clvm is not working with thousands of images, or, it does, but fails now and then without a reason linked to the hardware or software.

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • bobbybobby Member

    Sad to see such a good provider go down the toilet. Support seem useless and unware of issues on "their" own infrastructure.

    Thanked by 1Shade
  • berndy2001berndy2001 Member
    edited June 2015

    Since filemedia has a new owner, my kvm was stopped two times, i don´t know why. Had to start it manually.
    Until today network config runs fine with dhcp, but since the last reboot today, there is no dhcp server anymore.
    @httpzoom

  • guys i signed up for dedify 2 days ago and my service is still "pending" !!
    i am waiting for a couple of days and filing a dispute, this is unacceptable, even the support isnt responding

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