New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Raccoon DC
TinyTunnel_Tom
Member
in Providers
Just got an email from lunanode
Hi all,
The datacenter (Toronto) will be performing emergency maintenance at
3:30 pm EDT today afternoon due to raccoon in the electric system. No
downtime is expected (although power will be going offline, the backup
generator should take over). The details provided by the datacenter are
copied below.
Best,
Favyen Bastani
Luna Node
Emergency Facility Maintenance
Dear Cogent Customer,
Please be advised, during a routine visual inspection in the building's
main electrical room, Cogent's electricians found an issue with Cogent
Main Switchboard #2. Location : 245 Consumers Rd. 300 Toronto, ON
A raccoon has gotten in through the hydro vault and has been
electrocuted and is lying on top of the bus bars. This, of course, poses
a major electrical hazard to the equipment. This will require further
investigation and removal of the raccoon, as there is already a burning
smell coming from the board.
Unfortunately, this board is one of the main feeds to the UPS Unit for
the data center; however, there is a tie breaker that the electricians
can swing. But this cannot be attempted until the utility isolation of
the incoming bus bars where the racoon is for fear of imposing a
potential dead short. Once they get utility isolation from the M1
feeder, the tie breaker can be closed, transferring power through the M2
feeder to further investigate this situation
The electricians are confident this can be done and the data
center/facility load will be transferred to Generator backup without any
outages to our customers. The generators will carry the load so that the
switchboard can be taken offline and can be inspected safely.
Cogent's Electrical contractor has contacted Toronto Hydro (Utility
provider) for a dispatch, as they need to be present for this work. As
of now, they have provided an arrival time of 3:30pm EST; at this time
or anytime after, this maintenance work will begin. The Cogent NOC will
receive regular updates during this maintenance work from the field team.
This, of course, is an unforeseen issue that we are attempting to
correct with no downtime to customers. We apologize for any
inconvenience, but this is obviously an urgent matter that needs to be
rectified immediately and cannot wait for the standard Cogent
"maintenance window".
Our network operations engineers closely monitor the work and will do
everything possible to minimize any inconvenience to you. While it is
important for Cogent to perform maintenance such as this to ensure the
quality of our network, we do everything possible to minimize any
inconvenience to our customers. We appreciate your patience and
welcome any feedback.
Sincerely,
Customer Support
Cogent Communications
[email protected]
877-7COGENT
Quite amusing
Comments
For some goddamn reason LET needs a poll
What are your opinions of LET + CF
Its shit
Its shit
Backup?
lol , any more option ?
A maintenance window at short notice could cause a stink with some customers.
Poll was removed
They are trying to stop downtime so it shouldn't cause an issue
Lol, at least it's not a moose
Let's start a discussion about the most exotic and unexpected downtime reasons.
Canadian national holiday.
We had a fiber optic cable chewed by a rat a few years ago. Will make one of my colegues take a pictures of the chewed piece tomorrow if they have not thrown it away already.
Woah you keep broken cables? Mine just get binned and a new one off ebay ordered
@TinyTunnel_Tom this one was quite interesting to see so we might still keep it. It's a thick and very dense calbe, with kevlar inside, etc. And the rat chewed through a HDP tube before getting to the cable... not an easy job at all.
Poor Mr. Racoon.
In this case see if you have it
Rest In Peace
A couple of years ago Level3 revealed that network-wide the majority of fiber cuts they experienced were caused not by construction equipment or anything like that, but... squirrels.
Interesting, found an article from their blog with some more o_O -- http://blog.level3.com/level-3-network/the-10-most-bizarre-and-annoying-causes-of-fiber-cuts/
Also the Cogent maintenance in Toronto finished without incident.
We had fried rat take down a head-end facility not too long ago . . . lucky the thing didn't start a fire.
A squirrel took out QuickPacket during a blizzard when their old location kicked on a backup generator