RIJX closing down, "late refund requests processed partly" [possible transfer to Fevvo, Inc.]

sundaymouse

I am not surprised, as $5 a year plan with 2 IPv4's isn't what I personally consider sustainable.

Here is the mass email:

Good Morning,

I am deeply sorry to say we will be closing down RIJX within the next 5 days due to unfortuante circumstances, please ensure you have made backups immediately upon reading this email. We cannot guarantee the time any of your services or IP addresses will be reachable for any longer than the time stated.

For refunds (remaining duration), please submit a ticket to [email protected] in which you will receive a refund within 45 days. All tickets may not be replied to however please check your PayPal account frequently. If you have a subscription, please make sure it's been cancelled.

Please note we hope to make some of the late refund requests processed partly through sale of hardware, for anyone interested contact us at [email protected]. Some unused hardware has been exchanged already for outstanding debts owed and to ensure we can remain online for a short period.

Thank You

JP. RIJX

soldoni

Just received this email few minutes ago

I bet my balls that none will receive a refund

mpkossen

I hope so, but we'll see. Not that it's going to be a big refund, but still.

jar

They had a good service for a while but yeah, it became apparent that it attracted abuse and after a bit too much downtime I stopped using mine. No big deal, won't be seeking anything in return for my active services. Nice try, didn't work, no hard feelings.

sundaymouse

Just to confirm, I just received refund for the remaining period of my service. They may have limited fund to issue refunds, so if you want to get refund, do it quick.

yywudi

I'm really sad to see RIJX closing down. My vps with them has a good uptime and network speed.
also their support are very nice, quickly and professional.

why not someone acquired them? or even increase the price?

AutoSnipe

I would love for Jessica to contact me about this. I do believe i could do something with Rijx that would work.

So if anyone has her Skype let me know.

GoMutant

I'm sad to see them closing down; my second best (uptime and response time) DNS server was run on a $5/year plan with them. They will be missed.

fkj

Sad to see this.

joereid

I don't care about a refund, I'm just happen we got some kind of advanced warning. Sorry to see them go

PetaByet

@sundaymouse said:
$5 a year plan with 2 IPv4's isn't what I personally consider sustainable.

This made me think of a Dallas VPS provider which recently popped up...

ItsChrisG

Does anyone have Skype or IM contact info for whoever ran Rijx?

ItsChrisG

I will pay someone $50 to get me in contact (phone, skype, whatever) with the owner(s) of Rijx

So if anyone has the info ... hit me up asap

AutoSnipe

@ItsChrisG - I want the $50, i have information.. use the ticket system :-P

ItsChrisG

I did, she replied, but now she stopped.
I want someone from there to call me, damnit! lol

Traffic

I can do it, in fact I already found several contacts. But not for $50 (would not be the price) and not without knowing why you want it. I don't want her to be in trouble.

ItsChrisG

@Traffic said:
I can do it, in fact I already found several contacts. But neither for $50 nor for any cause. I don't want her to be in trouble.

1. I would be helping her out of trouble
2. If she isnt the owner or someone who can make decisions, then she isnt who I need anyway!

Traffic

She is the owner. At least, legally. I PM'd you, right?

AutoSnipe

There, Done.. Where's my Fiddy Bucks Chris :-P

perennate

Well, you can just check the public whois information, AS202171 is with [edit: snipped for privacy even though it's public, pm'd]

Traffic

@perennate said:

Or you could PM him instead of publishing her details here. The company is closing, people may not be happy with that...

perennate

Traffic said: Or you could PM him instead of publishing her details here. The company is closing, people may not be happy with that...

It is public business information, pretty sure it was on their website until a few hours ago, but I did snip the phone number from post above.

creep

i think i paid bienially lol.. lesson for myself, never pay something cheap in advance.

jar

@Traffic said:
She is the owner. At least, legally. I PM'd you, right?

That's interesting. Typically, in LEB history, when a woman runs a VPS provider it means one thing...

That a man runs a VPS provider and lies about being a woman. UGVPS anyone?

It isn't that they can't, it's just that they consistently don't

Traffic

@Jar said:
It isn't that they can't, it's just that they consistently don't

Believe me. As per legal documents, she is the owner
Still looking for more information...

PcNy

Just received the email this morning. Very sad.
The service is ok but I experienced no downtime and network is superb.
Hope someone acquire this VPS and continue the business.

ItsChrisG

Let yee not giveth up the hope as of yet.

PcNy

When will be the last day of RIJX service? You know, just in case it's really closed down. So I can know when my hope will expire.

PetaByet

@PcNy said:
When will be the last day of RIJX service? You know, just in case it's really closed down. So I can know when my hope will expire.

My VPS is down, their Looking Glass is down, and the node seems to be down as well.

ItsChrisG

@PetaByet said:
My VPS is down, their Looking Glass is down, and the node seems to be down as well.

The LG VPS was taken down on purpose. This is not an outage.
Nodes should not / will not be going down at any point right now.
So if a VPS is down, its just a normal support situation.

PetaByet

Dear Rijx Customers:

This is a follow up email in relation to the notice sent earlier today. Rijx would like to announce that we are currently undergoing a mutual qualification process and evaluation for possible transfer to Fevvo, Inc. At such time, we are retracting our statement of imminent closure and encourage existing clients to obtain a backup of their data (as backups are always best practice to have anyways) but not to make definitive efforts to transition away at this time.

The acquisition would prevent disruption in service and no other aspects of the service would be altered, including your current pricing and already paid-for service periods.

We will continue to be as transparent as possible through this transition period. Updates will be provided, we appreciate your cooperation, understanding, and business.

If you have any questions, you can direct them to me or to Chris at [email protected]

Thank you for your patience and understanding.

I'd say the previous owner(s) of RIJX haven't done a great job managing their business. Nicely done Chris.