Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


OVH GRA issues?
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

OVH GRA issues?

perennateperennate Member, Host Rep

Is anyone else having unreachable failover IP block in OVH GRA datacenter?

Comments

  • I use single failover ips, all works (check from EU) same in RBX

  • perennateperennate Member, Host Rep
    edited December 2014

    Mine just came back online at 7:23 pm EST, no idea what happened..
    Edit: and down again at 7:26

  • coolicecoolice Member
    edited December 2014

    Does your ddos protection is set to auto or it is always on ? Last time when they have internal ddos here on LET is mentioned switching to auto as a solution...

    I do not see somthing mentioned on http://status.ovh.com/

    P.S. Networking isn't my strong side. DC do that for me.

  • perennateperennate Member, Host Rep
    edited December 2014

    Yeah, I have it on auto due to those issues, the firewall and DDoS mitigation are currently off. I'm inclined to believe it's issue on OVH side since it keeps randomly going on and off now, but not entirely sure. I tried calling the OVH IE support but the 24-hour number said no one available.

    The traceroute ends at gra-3a-a9.fr.eu. I tried setting IP directly on host node (ifconfig br0:2 X.Y.Z netmask 255.255.255.224) and I can ping it from VMs but still can't ping from external, so I don't think it's internal problem too, idk.

  • gestiondbigestiondbi Member, Patron Provider

    OVH IE, seem to be dead, still waiting for 2 tickets answers for more than a week now. FYI, my RBX2 IP are working fine.

    Thanked by 1perennate
  • coolicecoolice Member
    edited December 2014

    Just found something strange in manager this particular server I'm testing is listed in GRA 1 datacenter but traceroute from east coast :) of EU go through rbx

  • perennateperennate Member, Host Rep
    edited December 2014

    Well it's been down for four hours now, they don't respond to ticket and don't have anyone at 24/7 phone line. I called the UK technical support number but all they did is "help me" open ticket that I can't even view (different country manager). The BHS people are usually better..

    Edit: finally get response, but still down..

    The switch has restarted after a software crash and since
    we see inconsistencies on certain ports, mainly on the fex
    117 (but not only).
    
    Errors are of the type:
    2014-12-15T02:23:24+02:00 gra1-23a-n56.fr.eu 2014 Dec 15
    01:23:24 CET: %ETHPORT-5-IF_SEQ_ERROR: Error ("Device
    Name:[0x3FF] Instance:[63] Error Type:[(null)] code:[255]")
    communicating with MTS_SAP_IPQOS_MGR for opcode
    MTS_OPC_ETHPM_PORT_BRINGUP (RID_PORT: Ethernet117/1/25) -
    
    We restarted the equipment.
    
    Traffic was switched by the second pair node.
    
    We encounter similar problems after the reload. We cut all
    fex on the switch A.
    
    We are not in addition to the servers on impact by working
    only on switch B.
    
    We will investigate tomorrow with the problem of cisco
    switch A located at the port-security feature. We will
    advise accordingly.

    Edit2: it came up around 2:00 am EST, so total downtime 8 hours

Sign In or Register to comment.