Anyone using uniwebhosting.com? - Page 13
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Anyone using uniwebhosting.com?

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Comments

  • I think its now confirmed, they replied on my case that shipping was other and download complete. I can guarantee its 100% fraudulent, time to fight with PayPal and see if I can get any of it back.

    Thanked by 1Lee
  • 4n0nx4n0nx Member
    edited April 2015

    How is it fraud when their servers are gone,too? The blame game won't help us now..

    Either way, since support has been pretty much non existent for the entire past month and the servers are still offline, I guess there is nothing else to do than to dispute payment. Has anyone done that?

    zhable said: that shipping was other and download complete.

    I don't follow

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • I did dispute it and they responded that tracking company was "other" and id was "download complete" looks to me that they are trying to take advantage of PayPal not covering digital items. I'm not blaming anyone, I'll call PayPal later (if they're open) and see what I can get them to do for me.

  • You can not recover your money from Paypal. Just forget it.

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  • Heh PayPal seems to like me a bit more usually and can get me some money back, you just need to talk to the right people.

  • @4n0nx said:
    How is it fraud when their servers are gone,too? The blame game won't help us now..

    You're also the person to blame here. Have uniweb paid to you? Blame game will help others to stay away from fraud.

    Thanked by 1boernd

    Reality does hurt!

  • 4n0nx4n0nx Member

    zhable said:they responded that tracking company was "other" and id was "download complete" looks to me that they are trying to take advantage of PayPal not covering digital items.

    WTF that's just low. -.-

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • @BuyAds said:
    You can not recover your money from Paypal. Just forget it.

    In the uk you can I think they're starting to cover it

  • I got ripped many times so till now no luck to recover my money.

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  • LeeLee Member

    MSPNick said: In the uk you can I think they're starting to cover it

    Correct, Paypal is authorised and regulated by the Financial Conduct Authority so you are offered the same protection now as you would get from say your debit or credit card.

    A specific benefit is that they do indeed have to cover virtual/intangible goods.

    It's better to keep your mouth closed, and let everyone wonder if you're stupid; than to open it and remove all doubt.

  • spiritflyspiritfly Member
    edited April 2015

    Scam confirmed. They offered me a refund but packed in a bait: "4-5 free months if I change my mind". I refused and asked for that refund. They were gone. We were exchanging emails in the minute and after I asked for a refund they were gone. I followed up with 3-4 emails asking persistently and at the end Teo said:

    "There is another employee who is responsible for payments, and he has to confirm the refund"

    Why on earth was he offering me a refund all the time when it's not his job to do so?

    ===========

    My dispute on 2checkout was also replied with the following message by the seller (Teo) just now:

    "the problem is that the client had illegal content server, according to our rule, the server is shut down."

    ==========

    He is doing all he can to post-pone my/our wrath at him and that is now clear. I suggest we all throw everything we've got at him right now!

    1. Paypal dispute - choose something else as category, doesn't matter, Hardware for example, let them see that there is a massive outrage!
    2. 2checkout dispute here: https://support.2co.com/deskpro/newticket.php - put some pressure on those guys, they are the most responsible, although they claim otherwise. They offer secure transactions and they have 0 security. I think we can nail them by being a bit more aggressive at them.
    3. Call your credit card provider right now, go into your bank, ask, complain, scream if you have to! They CAN get your money back! It has happened just recently to a friend of mine. GO do that today! Make them do whatever they can, it's their job to do that! Again be assertive, forget about passive and politeness, it's you who have been scammed and the bank has means to fight that to protect the client! Bring it to their attention that it's EXTREMELY important to you! Make them use all the resources the've got!
    4. http://www.webhostingtalk.com/showthread.php?t=1439314 - express your unsatisfaction here as well just to warn others into buying their packages.

    Even in the worst case scenario that we won't get our money back, let's make sure we hit them and hit them hard with everything we've got! I live close to Serbia and I've already teamed up with some other unsatisfied Serbians. I have close friends from Serbia and know their laws well. We are organizing into finding as much evidence as possible about them right now and proceed with legal action. This won't go unpunished. Teo Jovanovic you're a disgrace to your country and your people. Because of people like you, the whole Balkan countries suffer. You are the one who create the bad stereotype about Serbia and doing only harm to your nation, you parasite. You should be expelled from your country.

    Sorry, had to lay that off..

    I have some other new innovative ideas about how to resolve this and they won't be shared here because Teo is reading this forum as well. First let us do everything that's within our power and see how it unfolds and then I will share my ideas and ask for your help when needed.

    Thanked by 1supick
  • @4n0nx said:
    How is it fraud when their servers are gone,too? The blame game won't help us now..

    Either way, since support has been pretty much non existent for the entire past month and the servers are still offline, I guess there is nothing else to do than to dispute payment. Has anyone done that?

    I don't follow

    So you are believing them that they "lost" their servers too? A company in business as many years as they claim have backups and contingency plans that would keep their sites live, or worst case a few hours down. Not days. And the answers they are giving to paypal/2co show a clear fraud attempt. Lying saying the product was shipped via "other" or was downloaded successfully shows clear intent given neither applies to the situation at hand. The bogus promises of 4-6 months free if you agree to not dispute is icing on the cake. Not sure why you continued to defend them to anyone that questioned the obviously unrealistic business model, but now you should see people were right to be skeptical. The old saying applies, if it looks too good to be true, it is. Not even probably in this case, there was no way this could have possibly worked from this type of company.

  • 4n0nx4n0nx Member

    spiritfly said: "the problem is that the client had illegal content server

    They obviously lied about the "illegal content". An adequate response to that would be to go to the next police station to press criminal charges against Teo Jovanovic.

    MattKC said: insert blame game here

    It appears you have difficulties reading. Hetzner did block all of uniwebhosting's servers. The rest of your rant has already been answered as well.

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • WilliamWilliam Member, Provider

    BuyAds said: I got ripped many times so till now no luck to recover my money.

    Because you are Austrian/German/LU PayPal customer and their support sucks.

    Thanked by 1BuyAds
  • Always call PayPal and speak to them personally.

    Why did uniweb loose their corporate member on WHT? Did Lee finally speak to the WHT folks?

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  • LeeLee Member

    I am literally just off the phone from a contact. Unfortunately I can't give you any details of what I know or how I know it. You can decide what you want to do with my comment below.

    Chargeback, and do it now!

    It's better to keep your mouth closed, and let everyone wonder if you're stupid; than to open it and remove all doubt.

  • @spiritfly said:
    He is doing all he can to post-pone my/our wrath at him and that is now clear. I suggest we all throw everything we've got at him right now!

    1. Paypal dispute - choose something else as category, doesn't matter, Hardware for example, let them see that there is a massive outrage!
    2. 2checkout dispute here: https://support.2co.com/deskpro/newticket.php - put some pressure on those guys, they are the most responsible, although they claim otherwise. They offer secure transactions and they have 0 security. I think we can nail them by being a bit more aggressive at them.
    3. Call your credit card provider right now, go into your bank, ask, complain, scream if you have to! They CAN get your money back! It has happened just recently to a friend of mine. GO do that today! Make them do whatever they can, it's their job to do that! Again be assertive, forget about passive and politeness, it's you who have been scammed and the bank has means to fight that to protect the client! Bring it to their attention that it's EXTREMELY important to you! Make them use all the resources the've got!
    4. http://www.webhostingtalk.com/showthread.php?t=1439314 - express your unsatisfaction here as well just to warn others into buying their packages.

    That is exactly what I have done. I encourage and please others to do so. We must prove scammers like this guy that we know our ways around and staff like this will not go unpunished.

    I always thought 2checkout are the most secure way to go. On the other hand they claim not guilty for this kind of scam. That would be true if they did NOT explicitly guarantee the security of your payment.

    We are coming for you, Teo Jovanovic!

  • @Lee said:
    I am literally just off the phone from a contact. Unfortunately I can't give you any details of what I know or how I know it. You can decide what you want to do with my comment below.

    Chargeback, and do it now!

    I take my words back. Thanks for helping these folks.

    In this case I'd indeed fill a chargeback, it looks like that they've lied and the promotion was for only a few months, there's no big investment as they previously claimed.

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  • spiritflyspiritfly Member
    edited April 2015

    @Lee said:
    I am literally just off the phone from a contact. Unfortunately I can't give you any details of what I know or how I know it. You can decide what you want to do with my comment below.

    Chargeback, and do it now!

    Finally! This is no longer a mystery! I apologize if my previous comments were misleading for anyone. I was convinced mostly by that Hetzner comment I got in the email from Mr. Pirner from Hetzner and was trying to present it here. His confirmation that they are really their client and celebrating an anniversary was enough for me to believe this scam. Now I'm sorry for believing that off-the-record advice from Mr. Pirner. And I'm more than sorry for posting it here. Please forgive me.

    This is why I have a feeling for personal vendetta towards Teo Jovanovic. I am going to push this as far as I can take it. I won't describe the approach I'm going to take here, but I'm just going to say that he will surely get whats coming to him and his girlfriend who's also in this. Expect a call for help soon about this case.

  • NomadNomad Member

    Get a Serbian hitman. If you combine your powers you can get ripped more but at least it might fail better this time. :P

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  • zhablezhable Member
    edited April 2015

    @Nomad said:
    Get a Serbian hitman. If you combine your powers you can get ripped more but at least it might fail better this time. :P

    I would feel more satisfied to know that my money goes towards killing a scammer then getting him the newest iPhone. Thanks for the idea though!

  • well surprisingly PayPal was useless, though I have found more support/aid from 2Checkout. I would advise if anyone has any evidence showing uniweb as a scam then send it to [email protected] (I was told their account is supposed to go under review).

    Thanked by 14n0nx
  • FalzoFalzo Member

    @zhable said:

    can confirm that paypal won't do anything, as it's out of their 45 day policy... filed in a request at 2co too, will see how this is going.

    probably european customers may complain to the police as chances are they should be able to reach out for administrative assistance with serbian authorities.
    and maybe if there are some such request, they then are knocking on Teo's door after all.

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  • xyzxyz Member

    2checkout - don't want to issue refund unless seller agrees:

    We have made appropriate internal notes regarding your complaint against the seller, and certainly empathize with your frustration. We are unable to assist any further regarding this support issue.

    Anyone else with better success?

  • @xyz said:
    2checkout - don't want to issue refund unless seller agrees:

    Anyone else with better success?

    sadly no, best thing I could see is that their account goes under review and is suspended. If they get suspended I'm not sure if 2checkout would come back and refund the orders

  • Am 100% sure they do not have money in thair account, rippers do cashout before the crash always. Also 2checkout cant charge back a non SEPA bank.

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  • sumosumo Member

    Did anyone get their money back through a PayPal dispute if its in their 45 day window? I know they don't cover virtual goods, but lots of buyers use it for that purpose.

    Is there another pay service that gives guarantees to virtual goods that provides better service?

  • PayPal extended that window to 180 days last fall in the USA, they denied me because the seller said download complete. They don't even listen to me or even try to verify that there was a download, thanks paypal

  • LeeLee Member

    @zhable said:
    PayPal extended that window to 180 days last fall in the USA, they denied me because the seller said download complete. They don't even listen to me or even try to verify that there was a download, thanks paypal

    Are you doing this via their site? You need to phone them and explain.

    Thanked by 14n0nx

    It's better to keep your mouth closed, and let everyone wonder if you're stupid; than to open it and remove all doubt.

  • UPDATE: uniweb control panel no longer requires authentication to access, maybe they are coming back?

  • SpiritSpirit Disabled

    Or delay with false hope.

  • hmm (https://www.facebook.com/uniwebhosting) looking through the comments they allegedly reinstated some of their shared hosting accounts. Upon further inspection of some of the domains I see they do point to uniweb's NS and actually work. Its still up in the air, but if they were scamming people they wouldnt just put up a shared node and restore accounts (unless Im missing something here).

  • spiritflyspiritfly Member
    edited April 2015

    Just got my refund. Paypal dispute was open, but it wasn't them nor 2checkout. 2checkout ditched me and said they cannot provide refunds. My paypal dispute wasn't escalated as well so it's not paypal's decision. Teo said their guy responsible for finances did it. So it was definitely voluntary. He also said they are working on providing the backups from the server as well.

    On their facebook page they posted a comment of all their shared accounts that were fixed and said they are working on the next. It seems like they may prove to be ok after all, just a very slow and disoriented.

    All I did was write them an email asking for the refund and they did refund me 1.5 day after I requested the refund.

    Now I think they may be able to sort this out, but they are very slow so it will last if they do. I couldn't wait for my server for days, it was really urgent for me to get a new server so I asked for that refund. I hope I will get the backup as well because it's even more important.

    I hope you guys figure this out as well and get your refunds/backups at the end, or your new servers from UWH.

  • SpiritSpirit Disabled
    edited April 2015

    zhable said: Its still up in the air, but if they were scamming people they wouldnt just put up a shared node and restore accounts

    We can't know what's going on, but how hard is to put up temporarily some lone server for shared hosting accounts? Even one DO/vultr/etc... hourly paid VPS box would do it. That's at least one can do to delay as much as possible to prevent as much as possible disputes for pre-paid dedicated servers.

    I gave them benefit of the doubt at first, but unrealistic statements like "everything will be compensated for around 4-5 months free for your server" (yea, right!) tell us everything ... Who without own hosting infrastructure can afford that? We're talking about dedicated servers, not some small VPSs.
    And even if some "buddy" really get some server for free and then make 50+ circlejerk posts about their clean intentions I highly doubt that this will end well.

  • @spiritfly said:
    Just got my refund. Paypal dispute was open, but it wasn't them nor 2checkout. 2checkout ditched me and said they cannot provide refunds. My paypal dispute wasn't escalated as well so it's not paypal's decision. Teo said their guy responsible for finances did it. So it was definitely voluntary. He also said they are working on providing the backups from the server as well.

    On their facebook page they posted a comment of all their shared accounts that were fixed and said they are working on the next. It seems like they may prove to be ok after all, just a very slow and disoriented.

    All I did was write them an email asking for the refund and they did refund me 1.5 day after I requested the refund.

    Now I think they may be able to sort this out, but they are very slow so it will last if they do. I couldn't wait for my server for days, it was really urgent for me to get a new server so I asked for that refund. I hope I will get the backup as well because it's even more important.

    I hope you guys figure this out as well and get your refunds/backups at the end, or your new servers from UWH.

    Please tell me how you got them to do it (form of communication) and if you can still get in touch with them ask them about my ticket please (638635) and (135337). I havent heard back in days from their email

  • RhysRhys Member

    @spiritfly said:
    Just got my refund. Paypal dispute was open, but it wasn't them nor 2checkout. 2checkout ditched me and said they cannot provide refunds. My paypal dispute wasn't escalated as well so it's not paypal's decision. Teo said their guy responsible for finances did it. So it was definitely voluntary. He also said they are working on providing the backups from the server as well.

    On their facebook page they posted a comment of all their shared accounts that were fixed and said they are working on the next. It seems like they may prove to be ok after all, just a very slow and disoriented.

    All I did was write them an email asking for the refund and they did refund me 1.5 day after I requested the refund.

    Now I think they may be able to sort this out, but they are very slow so it will last if they do. I couldn't wait for my server for days, it was really urgent for me to get a new server so I asked for that refund. I hope I will get the backup as well because it's even more important.

    I hope you guys figure this out as well and get your refunds/backups at the end, or your new servers from UWH.
    @zhable said:
    Please tell me how you got them to do it (form of communication) and if you can still get in touch with them ask them about my ticket please (638635) and (135337). I havent heard back in days from their email

    Any chance you could help me as well? Ticket ID with them is #924168

  • NyrNyr Member

    You guys were told about all this beforehand and chosen to ignore advice anyway and even promoted the scam.

    Well, there you go.

  • joepie91joepie91 Member, Provider

    spiritfly said: (from e-mail) I am employed at UniWebHosting, I am not responsible and I didn't know the situation.

    That is almost certainly a lie. See this post from earlier in the thread:

    zhable said: Yep looks to me that its been a 1/2 man show this whole time, site username is teoj as seen from their panel page. "Site error: the file /home/teoj/public_html/panel/clientarea.php". I'm not sure how other companies host sites but I'm doubtful its in the name of their tech support agent. Any benefit from us all charge backing at once? Or shall I just wait a couple more days?

  • dug this up (http://forum.kgb-hosting.com/showthread.php?t=53186) according to this "Teo" or "Theo" at one point was the owner (sadly no last names are mentioned).

  • @4n0nx said:
    It appears you have difficulties reading. Hetzner did block all of uniwebhosting's servers. The rest of your rant has already been answered as well.

    Oh I can read just fine, and recognize scammers for what they are (and those who support them). I never said Hetzner didn't block their servers, my comment, if you can read, was regarding their explanation for "losing their servers". You conveniently left out the part regarding how easy it is to have a backup plan, but then that doesn't support your snarky attempt at deflection. "The rest of your rant has already been answered as well" really? Then why did they not have a backup plan? Why have they gone silent to nearly everyone? You were the one pushing them here, so to sit back and act the ass now that reality has set in is quite sad. Of course on a message board you really don't know who you are talking to, but suffice it to say I have the same info as Lee. I'm not the one who promoted them here, you were, constantly bumping the threads and attacking anyone who disagreed with you.

    The signs all pointed to scam on this offer, but despite multiple warnings from multiple people some still bit. You can only protect people to a point, personal responsibility came into play for anyone who ordered after all the unanswered questions came up. You can't blame let, wht or any other message board for peoples personal choices (for those trying to blame forum admins).
    Hopefully the majority can get some restitution from this mess. Don't let them string you along, file chargebacks/claims asap.

    Thanked by 2BuyAds Nomad
  • 4n0nx4n0nx Member

    @MattKC

    It's exactly these facts ignoring, whiny comments why I have been speaking up the whole thread. So, how do you explain that at least one person has received a refund after all of this happened? Must be all part of an elaborate plan, hmmmmmm?

    The logic that if they had really unexpectedly lost all their servers, they would have had a backup plan is just.. wtf. :D

    Hurr durr, the fact that I am pointing out actual events in the past must mean that I work for uniwebhosting lelelel.

    How about you stfu and press criminal charges, if you think this is a scam? :) Oh wait, you wouldn't dare, you are just here to cry some. I am probably the only one who will, if I don't get my money back. So stop whining at me.

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • WilliamWilliam Member, Provider
    edited April 2015

    4n0nx said: Must be all part of an elaborate plan, hmmmmmm?

    Correct, the reasoning behind refunds in a scam operation is to prevent your merchant from locking your account before you are done.

    Few % of all payments will be refunded to keep the chargeback rate lower than treshold and wait until next payout (14 days at 2CO, few days at PayPal).

    Thanked by 1MattKC
  • 4n0nx4n0nx Member

    William said: Correct, the reasoning behind refunds in a scam operation is to prevent your merchant from locking your account before you are done.

    Few % of all payments will be refunded to keep the chargeback rate lower than treshold and wait until next payout (14 days at 2CO, few days at PayPal).

    Interesting, but the person who was refunded had already tried to charge back. Without success.

    And of course legitimate businesses might not appreciate their accounts being locked either.

    Either way, it sheds a new light on the "4-5 months free" promise.

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • They are just bastards.
    I've tried to contact them, and only had partial luck with their fb page, but I was blocked very quickly, and my posts were deleted.
    This guy Teo Jovanovic is the owner, and probably his girlfriend is something like support.
    I think that there is nobody else in this "company".
    https://www.facebook.com/uniwebhost
    I doubt that they know how to do anything elese but to steal and lie.
    If this situation is not solved by tomorrow, I will press charges, contact police, hi-tech police department.
    It's time for them to stop stealing money form honest people.

    Thanked by 14n0nx
  • By reading what they are talking about on their facebook page it seems like he's slowly resolving one by one all his clients. He even yells at one guy that he gave him 2 years free reseller package. He seems to be responding really fast there, did you guys write your ticket numbers there to see what happens?

    https://www.facebook.com/uniwebhosting/posts/10153283840617868

  • MilanSRBMilanSRB Member
    edited April 2015

    One guy asked them for their PIB (company tax number) on their fb page, and puf - he was blocked and everything was deleted. Why? Because it's no company.
    So don't talk about resolving anything, I get the feeling that you are with them.

  • @MilanSRB oh no you won't! You won't make me play the blame game again. I got my refund. I told a few members who asked me for help by PM what I did to get it(although I'm not sure if that had to do with anything) and that's it. Just tried to help again, but I guess it's best for me to leave this thread alone.

    I got burned as well, but got my refund and I have nothing else to do with UniWebHosting anymore. Except for that backup which I feel I may never receive so I'm outta here!

    Thanked by 14n0nx
  • This is no game, a lot of people are loosing a lot of money, especially resellers, because people been using those packages to serve their clients, and now they are loosing clients and facing legal problems because those clients suffer data and profit loss.
    So if you know anything that can help, you should write it in public

  • spiritflyspiritfly Member
    edited April 2015

    I'm quite aware what is going on @MilansSRB, but I've been crucified once before for trying to help here, so I'm a bit wary about sharing info about this sensitive case here.

    I know nothing more to share here than what's already been discussed. I can only share my personal experience with UWH, but not publicly because it contains some personal details. But all I can say is that it probably involves nothing more than what was already suggested in this thread. If you still want to hear it, PM me.

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