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OVH DDoS mitigation issue? [original: OVH Canada issue?]
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OVH DDoS mitigation issue? [original: OVH Canada issue?]

perennateperennate Member, Provider
edited October 2014 in Providers

Anyone having issue with OVH Canada DDoS-mitigation system? I'm trying to call them but been on hold for a while, and not seeing anything on the status; all my IP addresses that were on "permanent mitigation" just went down even though they worked after swapping to automatic.

Comments

  • Whilst switched to automatic mode, are the IPs still filtered?

  • perennateperennate Member, Provider

    kcaj said: Whilst switched to automatic mode, are the IPs still filtered?

    Sort of -- the automatic mode is the one that comes with SoYouStart, by default it puts traffic outside of the DDoS mitigation infrastructure, but if it detects an attack then it'll enable the DDoS mitigation.

  • perennate said: Sort of -- the automatic mode is the one that comes with SoYouStart, by default it puts traffic outside of the DDoS mitigation infrastructure, but if it detects an attack then it'll enable the DDoS mitigation.

    I know. I'm asking if you actually see traffic routed via their mitigation service whilst in automatic mode?

  • perennateperennate Member, Provider
    edited October 2014

    kcaj said: I know. I'm asking if you actually see traffic routed via their mitigation service whilst in automatic mode?

    When it activates it switches the traffic over to the mitigation service, I did see that before. But currently it's not over the mitigation service, which seems to indicate there is no attack.

    Edit: well I called them and they say they can ping it even though it's down from everywhere for me..

  • SplitIceSplitIce Member, Provider

    All of our on FR1-DDoS that are on permanant mitigation just went offline as well, it looks like OVH VAC is offline.

    X4B - DDoS Protection: Affordable Anycast DDoS protection including Layer 7 mitigation with PoPs in the US, EU and Asia.
    Latest Offer: Black Friday 2019 Offer
  • perennateperennate Member, Provider
    edited October 2014

    SplitIce said: All of our on FR1-DDoS that are on permanant mitigation just went offline as well, it looks like OVH VAC is offline.

    Ok, thanks for your reply... their support apparently not aware of this issue. Although I'm on Canada so weird that both went offline.

    Edit: I'm also able to ping 8.8.8.8 but not most places, so seems related to traffic entering their ddos mitigation from level 3 or something.

  • perennateperennate Member, Provider

    Yeah I just checked my France server down too x.x

  • VAC VUCKED.

    Thanked by 1ATHK

    Cheap VPS - VPSDime

  • Looks like somebody is pushing a TON of bw out of their BHS facility http://weathermap.ovh.net/usa

  • SplitIceSplitIce Member, Provider
    edited October 2014

    @perennate I dont feel that this is a Level3 issue, the loss occurs inside the OVH network.

    13  * * vac2-0-a9.fr.eu.vaccum (178.33.100.97)  390.385 ms
    14  vac1-0-a9.fr.eu (178.33.100.154)  29.606 ms * 178.33.100.96 (178.33.100.96)  28.002 ms
    15  * * *
    16  vac1-0-a9.fr.eu (178.33.100.154)  38.590 ms * *
    17  * * *
    18  * * *
    19  * * *
    20  * vac1-0-a9.fr.eu (178.33.100.154)  41.631 ms *
    21  * * *
    22  178.33.100.96 (178.33.100.96)  44.491 ms * *
    
    X4B - DDoS Protection: Affordable Anycast DDoS protection including Layer 7 mitigation with PoPs in the US, EU and Asia.
    Latest Offer: Black Friday 2019 Offer
  • perennateperennate Member, Provider

    SplitIce said: I dont feel that this is a Level3 issue, the loss occurs inside the OVH network.

    Yes, I mean issue with DDoS mitigation only for traffic coming from Level 3 maybe. I'm not sure though anyway, but I could ping 8.8.8.8 from IP on their mitigation thing.

  • nexmarknexmark Member
    edited October 2014

    Life is better when you're smiling

  • perennateperennate Member, Provider

    Is anyone's DDoS mitigation not down?

  • AlbaHostAlbaHost Member, Provider
    edited October 2014

    We are occuring data loss in SBG-1 DC, servers are unavailable...

    wWw.AlbaHost.Net .AL domains, Dedicated Servers, VPS/VDS and Hosting Services. Located in Albania and Kosovo.

  • twiigltwiigl Member
    edited October 2014

    OVH issue in my mind. Server in GRA1 and MTR looping often
    |------------------------------------------------------------------------------------------|
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    | fra-5-6k.de.eu - 32 | 19 | 13 | 14 | 19 | 37 | 16 |
    | sbg-g2-a9.fr.eu - 0 | 39 | 39 | 17 | 23 | 34 | 17 |
    | No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
    | vac1-0-a9.fr.eu - 89 | 9 | 1 | 0 | 1291 | 1291 | 1291 |
    | No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
    | vac1-0-a9.fr.eu - 89 | 9 | 1 | 0 | 100 | 100 | 100 |
    | No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
    | vac1-0-a9.fr.eu - 89 | 9 | 1 | 1401 | 1401 | 1401 | 1401 |
    | No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
    |________________________________________________|______|______|______|______|______|______|

  • SplitIceSplitIce Member, Provider

    @perennate said:
    Is anyone's DDoS mitigation not down?

    Anyone who isnt with OVH :P

    Its times like this why I remember why I categorized OVH as "basic". 1hr 10 minutes without support response to outage that started 1hr 17minutes ago.

    X4B - DDoS Protection: Affordable Anycast DDoS protection including Layer 7 mitigation with PoPs in the US, EU and Asia.
    Latest Offer: Black Friday 2019 Offer
  • SplitIceSplitIce Member, Provider
    edited October 2014

    For those putting their IP's into "auto" mode to work around the issue until OVH resolve it, you do not need to disable the firewall - it is still working.

    Here is a script for setting an IP to "auto": https://gist.github.com/splitice/5db2b95ee7c80587c340

    100% Hack Job & a large number of dependencies.

    Thanked by 1linuxthefish
    X4B - DDoS Protection: Affordable Anycast DDoS protection including Layer 7 mitigation with PoPs in the US, EU and Asia.
    Latest Offer: Black Friday 2019 Offer
  • GreenHostBoxGreenHostBox Member
    edited October 2014

    Hello,

    There is currently a Network issue that has caused many of our servers to become unavailable. This may be affecting your service. The situation should revert to normal very shortly, as our team is working to solve this ASAP. It is our top priority.


    There is a work around for this issue,


    Log into the OVH manager

    Select the IP tab

    Select the cog wheel to the right of the IP

    Temporarily disable the firewall until the issue is resolved.


    You can refer to this web page for updates.

    http://status.ovh.net/?do=details&id=7863


    A network component is currently defective, our team is currently in the process of resolving the issue.

    GreenHostBox - Affordable VPS Hosting
    - Unmetered Inbound Traffic | 100% Network Uptime SLA | 0% Packet Loss Guarantee | 20Gbps DDoS Protection

  • SplitIceSplitIce Member, Provider
    edited October 2014

    Yeah sure, I am doing that for 129 IPs.

    @GreenHostBox
    Thanks for the link, but:

    EDIT: its http

    http://status.ovh.net/?do=details&id=7863

    7863 is BHS, given 100 of those IPs of mine are RBX....

    X4B - DDoS Protection: Affordable Anycast DDoS protection including Layer 7 mitigation with PoPs in the US, EU and Asia.
    Latest Offer: Black Friday 2019 Offer
  • SplitIceSplitIce Member, Provider

    Issue affecting RBX appears resolved.

    X4B - DDoS Protection: Affordable Anycast DDoS protection including Layer 7 mitigation with PoPs in the US, EU and Asia.
    Latest Offer: Black Friday 2019 Offer
  • perennateperennate Member, Provider

    Is anyone else getting problems with this again?

  • AlbaHostAlbaHost Member, Provider

    @perennate said:
    Is anyone else getting problems with this again?

    Yes, we are getting problems with them again...

    wWw.AlbaHost.Net .AL domains, Dedicated Servers, VPS/VDS and Hosting Services. Located in Albania and Kosovo.

  • IshaqIshaq Member, Provider

    I received a VAC DDoS notification email earlier, which is abnormal because I don't get attacked. I wonder if that's relevant to this?

    [BudgetNode] DDoS Protected. 7 Locations (US/EU). Check out our latest offer!
  • perennateperennate Member, Provider
    edited November 2014

    Damn, yeah it's similar issue, it works after disabling firewall and switching to auto mitigation. This is really bad, second incident in one month, and anyway their DDoS mitigation often blocks legitimate traffic (I got short attack from a week ago on one IP address, it's still "forced mitigation" now and only HTTP traffic seems to be accepted). Sure it's budget service, but it seemed to work mostly well for a while, at least for me it was still better than other filtering that I tried, but these downtimes are really annoying.

  • AlbaHostAlbaHost Member, Provider

    @perennate said:
    Damn, yeah it's similar issue, it works after disabling firewall and switching to auto mitigation. This is really bad, second incident in one month, and anyway their DDoS mitigation often blocks legitimate traffic (I got short attack from a week ago on one IP address, it's still "forced mitigation" now and only HTTP traffic seems to be accepted). Sure it's budget service, but it seemed to work mostly well for a while, at least for me it was still better than other filtering that I tried, but these downtimes are really annoying.

    Well your'e still lucky guy, since from our side even disabling the firewall the ips are still not pingable/reachable...

    wWw.AlbaHost.Net .AL domains, Dedicated Servers, VPS/VDS and Hosting Services. Located in Albania and Kosovo.

  • perennateperennate Member, Provider

    AlbaHost said: Well your'e still lucky guy, since from our side even disabling the firewall the ips are still not pingable/reachable...

    You both switched to auto mitigation, and also disabled the firewall from OVH IP manager?

  • AlbaHostAlbaHost Member, Provider

    @perennate said:
    You both switched to auto mitigation, and also disabled the firewall from OVH IP manager?

    Yes and still nothing.

    wWw.AlbaHost.Net .AL domains, Dedicated Servers, VPS/VDS and Hosting Services. Located in Albania and Kosovo.

  • WSCallumWSCallum Member, Provider

    Seeing the same issue affecting our NA Minecraft Nodes, as others have said switching to automatic seems to resolve it.

    Clouveo - SSD Cloud Servers & Hosting
    AMD EPYC Powered | DDoS Protected | Snapshots | Auto Backups

  • With the mitigation issues, did you see this? http://status.ovh.net/?do=details&id=8110

    Thanked by 1marrco
  • edited November 2014

    I'm experiencing this issue, too. I'll have to ask my provider to switch to automatic if it's not resolved soon.

  • Firewall disabled > Everything back to normal in GRA.

  • Infinity580 said: Everything back to normal in GRA.

    Not really, still having 60% packet loss on IPv4 between RBX5 and GRA. But probably unrelated to these DDoS mitigation issues. IPv6 works fine.

  • gestiondbigestiondbi Member, Provider

    They are still working on recover all vac functionnality. The DDoS attack is still active right now. Hope it's will be fixed soon.

    Gestion DBI Inc. | Leader in IT Consulting and Telecommunications
    A hosting need? Web Hosting | Reseller Hosting | Montreal KVM VPS | Enterprise Cloud VPS

  • jmginerjmginer Member, Provider

    100 Gbps of internal DDoS : http://travaux.ovh.net/?do=details&id=11995

    Thanked by 3rm_ Shoaib_A marrco
    Voxility DDoS protected BGP starting from 250 EUR/month. Contact us.
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