[Close it] Need to know something.... Datacenter reps invited for this discussion
So, I've rented a server with a DC ( wont't mention the name just yet )
so I've ordered the following spec server
4x1TB HDD RAID-10
10TB @ 1GBPS
The issue starts when I experience low write speed about 260 mb/s on node ( thats avg i would get on that )
Ordered for an upgrade to SSD drives 4x512GB SSD
Paid on 4th sept ( The rep asked me 1 week time to do it , ofc i was impatient so contacted him within 5 days ) He later postponed it to the next week Saying parts haven't arrived and we have a few orders to full fill so can't allocate you drives until new stock arrives.
Today is 17th sept thats 13 days post payment excluding weekends would make it 9 days
Scheduled time was 16th sept 11 pm CDT , but he said something urgent came up and re-scheduled to 9 am CDT now its 1 pm CDT no reply from him .
Now heres the important part since its a fresh replacement of drives , i paid for ssd + upgrade setup fee , he asks me 35$ to actually reinstall OS and setup partitions and when i asked him why did i pay the setup fee he said its for replacing SSDs and re-setup of raid.
Okay... we had a few arguements i pissed him off ! so at 9 am CDT i contact him, he replies 31m later and says we are going through our list and will get back to you SHORTLY and its been 3h 15m since he said that.
Now this service is unmanaged i agree but what is this support??