Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Singapore to CC Los Angeles routing
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

Singapore to CC Los Angeles routing

heyits_bobheyits_bob Member
edited September 2014 in Help

I've got a buddy in Singapore and he's got crazy high ping times to a ColoCrossing server I have in LA. Performing a traceroute shows that it takes a stupid land route around Europe rather than directly across the Pacific ocean... perhaps this can be resolved? :/

4   10.184 ms   10.257 ms   10.284 ms   ge2-13.core1.sin1.he.net (216.218.221.41)
5   194.489 ms  199.461 ms  199.449 ms  10ge10-8.core1.par2.he.net (184.105.222.113)
6   190.387 ms  190.379 ms  190.338 ms  equinix-paris.mpr1.cdg12.fr.above.net (195.42.144.13)
7   207.135 ms  207.202 ms  207.080 ms  64.125.32.98
8   290.323 ms  254.511 ms  257.571 ms  ae4.cr1.dca2.us.above.net (64.125.20.73)
9   267.152 ms  257.468 ms  267.984 ms  ae5.cr1.iah1.us.above.net (64.125.20.186)
10  268.066 ms  271.505 ms  252.464 ms  ae2.cr1.lax112.us.above.net (64.125.20.210)
11  317.337 ms  315.747 ms  315.005 ms  ae16.er1.lax112.us.above.net (64.125.25.66)
12  261.573 ms  264.750 ms  270.520 ms  208.185.252.22.IPYX-089846-004-ZYO.above.net (208.185.252.22)
13  289.366 ms  254.031 ms  262.297 ms  10ge-2.8.3.8.0.la1.colocrossing.com (23.94.11.102)
14  268.422 ms  276.850 ms  257.932 ms  lg.la.colocrossing.com (198.23.130.6)

Comments

  • Welcome to LowEndHelpDesk. Have you filed a ticket with ColoCrossing or the shell company you're buying from yet?

  • @0xdragon said:
    Welcome to LowEndHelpDesk. Have you filed a ticket with ColoCrossing or the shell company you're buying from yet?

    Great customer support 0xdragon!

    +9000

  • heyits_bobheyits_bob Member
    edited September 2014

    @0xdragon said:
    Welcome to LowEndHelpDesk. Have you filed a ticket with ColoCrossing or the shell company you're buying from yet?

    I did actually... Awaiting a response but I thought the "community" could chime in. Turns out it's a great idea!

  • rds100rds100 Member
    edited September 2014

    It seems like stupid routing by he.net. It goes from Singapore to France to USA.
    Hardly ColoCrossing's fault.

    Your friend should complain to his ISP in Singapore, and they should kick he.net about this.

  • @rds100 said:
    It seems like stupid routing by he.net. It goes from Singapore to France to USA.
    Hardly ColoCrossing's fault.

    Your friend should complain to his ISP in Singapore, and they should kick he.net about this.

    Haha, sounds like a plan! Thanks for actually answering the question! I'll be sure to explain this to him.

  • To the Anti-ColoCrossing users (before more junk about it pops up here):
    This just so happens to be a ColoCrossing server, I have plenty of other servers with other non-CC providers... calm yourselves :P

  • ExpertVMExpertVM Member, Host Rep

    which provider your friend with?

  • tomsfarmtomsfarm Member
    edited September 2014

    @heyits_bob said:
    To the Anti-ColoCrossing users (before more junk about it pops up here):
    This just so happens to be a ColoCrossing server, I have plenty of other servers with other non-CC providers... calm yourselves :P

    You should look at Psychz for any of your hosting needs in Los Angeles.

    Cannot wait for them to Launch in Dallas :)

    Looking Glass: http://lg.lax.psychz.net/

  • eddynetwebeddynetweb Member
    edited September 2014

    Yeah, HE.net routing is crazy at the moment, just pinged there Singapore router, getting 245+ in ping. It's routing through the Atlantic ocean.

  • Isn't he.net always crazy? I regularly see routes taking HE LON > HE AMS > HE LON.

  • rm_rm_ IPv6 Advocate, Veteran

    eddynetweb said: pinged there Singapore router, getting 245+ in ping. It's routing through the Atlantic ocean.

    From where, how much did you expect instead, and how should it have routed for you?

    HE.net only quite recently added their own link between Paris and Singapore, earlier they would simply route everything (including EU<>SG) via the US. So a couple misconfigurations here and there may happen. The Earth is round, and between two very far away points it's not trivial to determine which way to send (East or West), if you have both options.

  • It could be HE's direct route between US/Asia is saturated so their network takes a detour.

  • http://www.he.net/HurricaneElectricNetworkMap.pdf

    HE in SG has direct connect to FR. But need to stop at HK or JP before reaching US. I don't think HE's HK or JP path is large enough.

  • eddynetwebeddynetweb Member
    edited September 2014

    @rm_ said:
    rom where, how much did you expect instead, and how should it have routed for you?

    Singapore to Los Angeles; getting 234ms.

    It would be better to route through the Pacific, however, honestly, I don't care where it goes, as long as it gets there.

    EDIT: http://lg.he.net/

  • You should report to HE instead of making complaint to colo crossing. Network provider unable to control the incoming traffic.

  • vpsplaza said: You should report to HE

    They are unlikely to do anything if you are not a direct customer.

  • ad0ad0 Member
    edited September 2014

    Your ping are not high they are normal for your distance to Usa for LA. Via pacific route is be little shorter

  • jbilohjbiloh Administrator, Veteran

    This is no doubt traffic shaping by your ISP/HE. Their route over the Pacific is probably saturated.

Sign In or Register to comment.