New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
How long has your ticket been open?
they are up now.
@AnthonySmith
was not able to open ticket, but my vps is down for more than 15 hours.
@MorningIris only their website is up, but my VPS is still down.
From WHMCS management page I get "invalid IP address".
Yup, all screwed up big time.
I emailed them about 4 hours ago and received this reply:
"
Daniel,
Unfortunately we are experiencing technical difficulties. We are working hard to get everything back online as soon as possible. We do not currently have an ETA. We are sorry for the inconvenience.
"
Has anyone else received this? (if you emailed them,submitted a ticket)?
Looks like a copy & paste to me.
Yes, I got a similar answer.
Interestingly enough, it appears that URPad has gone back to the old website design. Less than a few days ago when I checked, it was a completely new website design, and now it's back to the old one.
Now: http://urpad.net/
A few days ago:
I wonder if this is related to the outage (i.e. had to restore from an old backup)? Does anyone have more information about the reason and cause for the outage?
Vague explanations like this usually translate into "we didn't pay the bill".
LOL...yeah...
"Technical difficulties" is what you say to grandmothers. If your users are savvy enough to have root on their VPSes, you need to be a bit more specific.
From the stats, it looks like my VPS on node LABL07 went offline at exactly 01:00 UTC. That does not look like a random occurrence. That one is still offline too and no attempt to boot it has had any effect. Fortunately, my other two VPSes in a different data center have been unaffected by all this.
They are back to the new website design now.
Just got this reply
This message concerns your ticket #AFM-515-12816. We have not heard back from you in 12 hours and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this email.
Ticket ID: AFM-515-12816
Subject: VPS Down
Department: General Support
Type: Issue
Status: Awaiting Customer Reply
Priority: High
Crab people
Their WHMCS data is back to June 8th, after that, they don't have anything.
http://lowendtalk.com/discussion/29875/ipmi-vulnerability-wipes-out-8-systems-in-la-urpad-roottechnology
Maybe...
Email from them.
My urpad VPS is up and running for 14 days. Am I the lucky one?
My cancelled vps is running again...
My VPS is running for 101 days haha.
My VPS is down, it's in Florida. Their site is down as well.
All fixed, I don't know why it showed no ram usage and I had to reboot without doing anything...