Server Offline for HostHatch O.o
Their website is up, and the control panel is up.
I tried boot and reboot.
SSH does not work.
I tried a serial console, but putty closes after entering the password or sometimes it just times out before entering a password.
When I use the Java Console built into the solusvm cp, when I enter my password it tell me to re-enter or sometimes it lets me in, but I get a blank window.
Does this mean my server is offline or maybe I have to boot it somehow?
I can't afford to have my website down. My website has been down for 6 hours and counting.
I submitted a ticket, but it's rather urgent as I want my website back online.