I cancelled my server and disputed the transaction because it was terminated
I ordered a VPS from MyCustomHosting (MCH) several months ago and had no problems with it. So, I decided to order another VPS from MCH. I got the VPS and had nothing but problems getting the internet to work. I sent in several tickets and not one was responded to. I got fed up and sent a cancellation request to get a refund. He said that I am not eligible for my refund so I didn't get it. The other day I went to login to my server and it wouldn't let me. So, I logged into MyCustomHosting's SolusVM and didn't see my server listed there. I logged into the client area and checked under services to find out that the server was cancelled. I contacted Phil at MCH and he replied saying:
LOL you submitted, immediate, cancellation requests for BOTH VM's. WTF what kind of quick one are you attempting to pull here?
Which is not true, I submitted a cancellation request for one VPS, not two. He also sent another email saying that cancellations are done automatically and I am the reason it was terminated, not him (even though all he has to do is to go into WHMCS and cancel the cancellation request).
Realizing that he wasn't going to give me my server back nor my money, I filed a dispute with a PayPal and told them that not only did he not honor my refund but he also didn't give me my server. Then he finds out about the dispute and emails me saying:
You just committed fraud FYI. I don't deal with scammers and fraudulent people. So yes, your entire account is terminated. I will now deal with paypal directly for this matter.
So I committed fraud by trying to get my money back because he wouldn't give it to me or what I paid him for? And because of me trying to get my money back my other server gets disconnected too? I guess I am the problem here?
Just a minute after he sent the email calling me a fraudster, I received a phone call from a unknown number (which I ignored). I suspect he was going to be an even more of a bully and phone me to yell at me and call me names.
I should also note that I contacted PayPal about his threatening emails and being a bully and they are probably going to be closing down his PayPal account because of his previous bad business practices.