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Comments
Well, I would contact you but you also deleted my account on your site so I hope I won't need to restore my VPS during this period. Not having an account also means I can't check what's my next billing date, PayPal receipt is my only reference for that. And no, I've not received any email, checked everywhere. I've only received an SMS. Maybe not the best way to migrate to your new company.
the pricing makes no sense whatsoever
A company without the spirit of contract, don’t buy its services
This guy is kinda aggressive
It's really unfortunate to know about the incident.
can you please PM me your email So we can check?
I have also send you a PM with a promo code.
Use the code and get the vServer-S absolutely free for a whole year at Fiberia.io
Please accept our apology.
Regards,
Probably it's a misunderstanding sir.
We don't cancel any service instantly, all existing vps with viridweb.com will remain active till their next due date.
And regarding somever reply, yes we found that client ordering using multiple account and using fake details, that's why we didn't pass the order and remove the account as we don't want to hold any data of a client who didn't have any active service with us.
I think we did a blunder the way we handle the situation, so yes it's our mistake.
@somever I mean if your order has been marked as fraud and the provider openly says that you should find another provider - why do you keep on trying to become their customer?
This whole begging game just makes you look shady.
Plenty of fish™
"shady"?
I am in sunshine, and I fear nothing. I don't believe in that "fraud detect system", my information is real, I can provide anything to prove that.
I have said above, I can at first give him 20 dollar or even more as cash pledge, if I make fraud, the money leave away from me forever, and there is no risk for the provider.
I have the right to declaim my innocent.
So if a chick says "no" - you just gonna offer her $20 and claim that you have the right to claim your worthiness?
Move on, provider doesn't want you, and we don't necessarily care if you're a spammer, scammer or a ray of sunshine in a cloudy day. So you have nothing to prove to anyone.
No one said you are scammer or not innocent sir.
We just said your order didn't pass our fraud detection system.
And found that you have change your account name when we asked info for more verification.
So we can't approve your order.
We have to follow our fraud check procedure..
I have doubt in his "fraud detect system". I have vps from Justhost, NaranjaTech, Webhosting24, Virtono, Hostodo, HyperExpert, Webhorizon, GreenCloud, RackNerd, Virmach, Ultravps.eu, SpartanHost, LetBox, NexusBytes, AccurisHosting, etc
And seldom there happens a fraud situation, once appears, all get solved after making a communication. So I wonder what system and provider is normal and what is abnormal
Ok thank you. But it's still no from us.
I personally would avoid this provider, at least any offer with a yearly coupon advertised as 'recurring'. Be prepared that your service might be suddenly terminated without any notice after one year.
Sorry to those who are using my OpenNIC dns service in NL which was hosted on a VPS with ViridWeb but will now be gone.
Geez, you must really want that service?!
And the OP/provider has the right to refuse service.
What the heck has happened to LET, everyone is so entitled these days...
A Chinese student needing so many VPS from different providers with multiple accounts.
What on Earth could explain that risk score? /s
It's true, it wasn't fraud detection system, it was "Shitty Customer Detection System" (SCDC).
Change of "brand" name to kill of existing deals. Sounds like a good plan.
I totally agree with you,
even if we are "fraud" customers, why did we order it with the email (info) that has already been marked as fraud? we can simply use a new email address.
the fact is we are real customers, like you said we fear nothing.
I ordered a yearly payment VM with the provider and sent a ticket, asked why the fraud mark on the invoice, got no reply.
surely replying or not is their decision, but my info/ regularly used password was stored on their database. And yesterday I was trying to check the ticket status, to see if any replies. But found out the account has been locked.
After seeing their first reply in this post, saying not accepting my orders. At first, I would not want to say no more here.
But It's your brave/reasonable replies in this post encouraged me to share my thoughts.
it is a damn $3 little toy, what fraud could it be?
anyway, I am done here.
"Shitty Customer"
Wow, so many dirty words come from your mouth
It's my hobby, and it'ts my freedom, unlike you, all your hobby is merely meaningless insult with your dirty heart and dirty words. Poor boy
By the way, my major is computer science. I have programs and websites running on my vps.
stop whining. tons of low end provider and u gotta pick one u cant get.
take ur coins elsewhere and stop being such a strawberry. grow some balls.
Who is whining? He reply me with "Shitty Customer" which is obviously offensive, why can not I reply back?
And this is LowEndTalk, if you look down on low end provider, you can goto HighEndTalk finding your high end provider
Dear Sir,
I'm sorry to hear that, Kindly please open a ticket or PM us here,
I'm sure we can solve the issue and offer you something more acceptable,
You can also join us on skype: VIRIDWEB
Best Regards,
i am quit
one month
don't trust this behavior
#BYE-FELICIA-ViridWeb-LOOOOOLLLL
be save your egg
I could not agree more. It started with hassle and ends in very bad way.
Here is the provider to customers looking for troubles
An alternative strategy would have been to allow existing VPS services to continue as long as customers continued to renew them, but not to accept any new VPS orders under the old brand (i.e., new VPS orders only under the new brand).
In this way, you wouldn't have upset/disappointed people who already have one or more VPSes under the old brand.
We already said that servers at Fiberia.io are just $2.90 monthly and we also open to offer more acceptable pricing to our present clients, So they can migrate data from Viridweb to Fiberia.io.
For that they just need to contact us directly
I understand.
I just wanted to outline an alternative strategy that may have caused less sudden disappointment.
Yes you are right.
We should have handle the issue more professionally.
Yesterday, when I sent the work order to you, I didn't say that there is a preferential policy. I filled in the account emails randomly. What else can I do?