digicube.fr cancellation - is this serious?
So, i got a digicube 8Eur dedi couple weeks ago.
I was thinking well it's cheap, why not just have a try.
After awhile it seem like, well i don't like it
So i was thinking not to renew the next month (cancel it) and hence i go around their website and seem that in order to cancel it one must send a letter (LETTER!!!) to their address for it.
Then i contacted their customer service to make sure that this is the case. Below are the respond
11:08:06 Julien rejoint le chat
11:08:59 Julien: sorry for the wait
11:10:18 Julien: you must send a registered letter dated 40 day before the end of the engagement.
11:10:45 Julien: whith your Digi n° and order n°.
11:11:11 Julien: You can found all of this information :
11:57:27 Julien quitte le chat
So what do you think about it? It's very troublesome right?
For those who thinking to order, well i guess you probably won't after seeing this. Unless you think sending a letter and is not a big deal then let it be
Sending a letter is not a big deal but why would that needed? Can't an email take care of it? It's just felt so troublesome for me.