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Serverica down

rb2krb2k Member
edited July 2021 in Outages

There was an email about 3 hours of downtime, but it seems like a large amount of machines have been down 20h+ and counting. No updates on their internal news feed/messages, only vague updates on twitter. Bit of a shame.

Thanked by 2tetech skorous
«134

Comments

  • amadex1337amadex1337 Member

    Thanked by 1NobodyInteresting
  • jmgcaguiclajmgcaguicla Member 
    We have moved significant numbers of servers already to the new Data Centre.

We couldn't complete the move yesterday due to bad weather.

The remaining servers will be moved today starting 10AM EST.

As already communicated the Downtime will be approx 5 hours for Storage and Hosting plans.

2 to 3 hours for NVMe and SSD plans.

If you have anymore questions, please contact us on [email protected]

Please expect a slight delay in response as we are occupied in migration



Thursday, July 1, 2021
  • tetechtetech Member

    @jmgcaguicla said:

    We have moved significant numbers of servers already to the new Data Centre.

We couldn't complete the move yesterday due to bad weather.

The remaining servers will be moved today starting 10AM EST.

As already communicated the Downtime will be approx 5 hours for Storage and Hosting plans.

2 to 3 hours for NVMe and SSD plans.

If you have anymore questions, please contact us on [email protected]

Please expect a slight delay in response as we are occupied in migration



Thursday, July 1, 2021

    By the time they wrote that, some servers had already been down for 8+ hours, so not particularly clear or helpful. It appears that everything was shut down and won't be started until ???? time on Friday, which means the downtime is really going to be more like 30-36 hours.

  • alexvolkalexvolk Member
    edited July 2021

    Who is next?

  • tetechtetech Member
    edited July 2021

    @alexvolk said:
    Who is next?

    Ehh they're just moving down the road to a new DC and perhaps didn't allow enough time or plan for it as well as possible. More like

    Thanked by 1dahartigan
  • alexvolkalexvolk Member

    @tetech said:

    @alexvolk said:
    Who is next?

    Ehh they're just moving down the road to a new DC and perhaps didn't allow enough time or plan for it as well as possible. More like

    I hope disks are in a good condition while being moved:

    Thanked by 2bdl plumberg
  • kp93kp93 Member

    For me ,

    My VPS is up from panel , which can ping outside .

    But cannot ping VPS from outside.

    no response on their feed too.

  • raindog308raindog308 Administrator, Veteran

    I, too, have been temporarily involucrated.

    It's gutting.

  • kp93kp93 Member

    Can Any one suggest Stable Windows VPS provider in Europe ? as this much downtime has become routine with them.

  • bruh21bruh21 Member, Host Rep

    @kp93 said:
    Can Any one suggest Stable Windows VPS provider in Europe ? as this much downtime has become routine with them.

    what price point and specs?

  • kp93kp93 Member

    2 Core 2GB 30GB DISK 1 TB B/W

  • aquaaqua Member, Patron Provider

    Here before this thread gets over 100 comments.

    Thanked by 1AlwaysSkint
  • bruh21bruh21 Member, Host Rep

    @kp93 said:
    2 Core 2GB 30GB DISK 1 TB B/W

    what monthly price?

  • dahartigandahartigan Member

    My polar bear storage is involucrated also #metoo

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    Thanked by 1dahartigan
  • bruh21bruh21 Member, Host Rep

    @kp93 said:
    2 Core 2GB 30GB DISK 1 TB B/W

    Here are some of the better deals in europe I could find:

    (3 eur monthly) dedicatserver.ro:
    https://www.lowendtalk.com/discussion/172320/cloud-vps-kvm-2-core-4gb-ram-30gb-nvme-50gb-ssd-3-month-bucharest-europe
    NOTE: You might have to ask them to manually install for you
    @dedicatserver_ro

    ($6.28 plus 10 dollar setup fee for windows) https://entrybytes.com needs no introduction
    @seriesn

    (5 eur monthly) https://clients.inceptionhosting.com/cart.php?a=add&pid=185
    @InceptionHosting

    (5.95 eur monthly)
    https://www.prepaid-hoster.de/vserver/windows-server-mieten/windows-server-konfigurator.html?betriebssystem=windows

    Thanked by 2kp93 seriesn
  • HaendlerITHaendlerIT Member, Host Rep

    https://kts24.com

    We offer cheap and stable KVM servers wich could be used with Linux or Windows as OS.

  • corbpiecorbpie Member

    Even if it was up the "SSD" was that slow its may as well be down

  • defaultdefault Veteran

    Thanked by 2dahartigan skorupion
  • bdlbdl Member

  • desfiredesfire Member
    edited July 2021

    Hi All ,


    We Have been moving the servers for the past few days with very few issues, till we reached the storage users,


    The issue with storage is that our storage is SAN , which means the storage is not self-contained in the server as a result we have to do a full move for all storage servers in one shot,


    We have prepared for this, and we have created a new network on the new site so that we don’t have to move network equipment to speed the process.


    We estimated the total move time based on have at least 3 others helping but due to delays from our side on the 30th and due to July first is the moving day for everyone here in Montreal no one really showed


    So the work that should be done by 4 is done by a single person which took too much time


    Now after we moved everything some storage servers refuse to connect to the storage network (the servers and data are fine it is a networking issue) we are trying to resolve it but till this moment we couldn’t find a solution.


    We will compensate for the downtime, and we will fix the network ASAP


    Thanks

  • dahartigandahartigan Member

    ^ Got that email also, shitty that nobody showed up to get the work done. I bet heads will roll on Monday over there! ;)

  • FalzoFalzo Member

    polar bear is back to work. all good.

    things can go sideways that's what it is. seems he clearly managed to work through it anyway and I am pretty sure he'll figure the rest of it too. a few more hours than expected for some backup storage, no need for compensation here.

  • dahartigandahartigan Member

    Yeah my polar bear is back :)

  • hotsnowhotsnow Veteran

    Mouse Storage still offline :(

    [Suspended] : Your Vm is suspended at the moment. This requires Administrative action to correct.
Please Submit a support ticket.
  • corbpiecorbpie Member

    Your Vm is suspended at the moment

    Looks like you got other issues

  • hotsnowhotsnow Veteran

    @corbpie said:

    Your Vm is suspended at the moment

    Looks like you got other issues

    the status of service show as "Active", only show this error message on the detail page, it should be the same migration issue.

  • FalzoFalzo Member

    @dahartigan said:
    Yeah my polar bear is back :)

    how are your send speeds? seems like the network still has issues, outgoing is shitting itself...

    Clouvider       | London, UK (10G)          | 1.63 Mbits/sec  | 928 Mbits/sec  
Online.net      | Paris, FR (10G)           | 1.72 Mbits/sec  | 932 Mbits/sec  
WorldStream     | The Netherlands (10G)     | 1.71 Mbits/sec  | busy           
Biznet          | Jakarta, Indonesia (1G)   | 861 Kbits/sec   | 19.8 Mbits/sec 
Clouvider       | NYC, NY, US (10G)         | 5.64 Mbits/sec  | 974 Mbits/sec  
Velocity Online | Tallahassee, FL, US (10G) | 2.70 Mbits/sec  | 955 Mbits/sec  
Clouvider       | Los Angeles, CA, US (10G) | 1.94 Mbits/sec  | 936 Mbits/sec  
Iveloz Telecom  | Sao Paulo, BR (2G)        | 1.34 Mbits/sec  | 907 Mbits/sec
  • defaultdefault Veteran

    @Falzo said:

    @dahartigan said:
    Yeah my polar bear is back :)

    how are your send speeds? seems like the network still has issues, outgoing is shitting itself...

    Clouvider       | London, UK (10G)          | 1.63 Mbits/sec  | 928 Mbits/sec  
> Online.net      | Paris, FR (10G)           | 1.72 Mbits/sec  | 932 Mbits/sec  
> WorldStream     | The Netherlands (10G)     | 1.71 Mbits/sec  | busy           
> Biznet          | Jakarta, Indonesia (1G)   | 861 Kbits/sec   | 19.8 Mbits/sec 
> Clouvider       | NYC, NY, US (10G)         | 5.64 Mbits/sec  | 974 Mbits/sec  
> Velocity Online | Tallahassee, FL, US (10G) | 2.70 Mbits/sec  | 955 Mbits/sec  
> Clouvider       | Los Angeles, CA, US (10G) | 1.94 Mbits/sec  | 936 Mbits/sec  
> Iveloz Telecom  | Sao Paulo, BR (2G)        | 1.34 Mbits/sec  | 907 Mbits/sec  
>

    Maybe just noisy neighbors, trying to download everything out of panic.

  • defaultdefault Veteran

    So far, nobody tagged @servarica_hani - "Hello mate, we hope you are well."

    Thanked by 4yoursunny Falzo dahartigan Hotmarer
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