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Hey sorry, please open a ticket we'll get it uncapped for you
Hey, if you could please bump your ticket for me, i'll be going through all of them today.
I don't think it should be for me only...
@bruh21 Got all fake reviews taken down. We are still working on our new website, and are expecting it to release once our new location is up.
keep up the progress
Thank you
We finally finished our search for a good colocation provider and have settled. Servers are delivered and racked, just waiting for switches to be set up next weekend.
Hoping to get Ryzen offers up sometime later this month to early next month!
Been super busy, and still have to settle on a time to go to the county clerk for my DBA. Will continue to post my progress and some new offers!!
+1 for this no one answering my tickets -_-
Please PM me your Ticket ID, will get it resolved now.
PM sent
Bump same issue again can you please fix @aqua
they or @aqua deleted my previous ticket, and now i open new ticket regarding ipv6 problems and havent got any reply till now..
We recently swapped our ticket system over to SupportPal. If you could reopen your ticket at https://support.central.so, we’ll be able to get you sorted
@aqua do i need to register on that page as well?or i can use the credential from the client area? it said ip got banned. Reopen the ticket, clicked submit and nothin happened -_- Jesus!
Could you possibly try logging into the Client panel, then going to the support page. It should sync if you’re logged into the panel.
@aqua no its not synced, i have to register new account but still when i clicked submit nothin happened . Could please take a look #0132232 in the client area?
Thanks for fixing. But it has happened both months can u please look in to it?
Should've received a reply
I've notified my team and they'll get to it ASAP
@aqua replied to your ticket, pelase reply back asap before billing due date
I just bought one of the VPS offers here, paid with coinbase with BCH got already confirmations already, but invoice still unpaid. Wouldnt come here if there was a working ticketing system but there isnt. How do I contact you?
Invoice #5571
We're looking into the issue, if you could open a ticket on https://support.central.so we'll be more than happy to help
I did. it didnt give me a ticket number nor any email about the ticket. I clicked submit and it was grayed out no notification whether it succeeded or not.
lol, thats what happened to me also.. sux isnt it
I dunno why not just stick to WHMCS's ticket system. Trying to be a hipster using something else that doesnt work.
Hi, I couldn't ping your test IP's. You might want to check it out.
Also, do you have test IP addresses for each of your locations?
Same for me, Invoice #5595
Our new team prefers to use SupportPal, i’ll let them know that it’s buggy and not the greatest, sorry for the issues.
Will flag to update, LookingGlass is https://dal-lg.central.so — Will work on getting the other locations on a LookingGlass aswell!
You still dont have a solution for my issue tho. I already gave you the invoice number and my invoice is still remains unpaid even if I already paid. Not really a great initial impression and experience.
I've sent a PM requesting your client email.
@aqua when you will reply to my ticket?
Test IP does not work
Please check your pm.
My invoice was paid for 2 days ago and it is still not confirmed and I keep getting ( invoice overdue ) emails.
Is there better way to contact you as I couldn't find an email address?