Hetzner is still charging 20% VAT for UK purchases?
No politics, but now that the UK has left the EU single market, I assume my understanding is correct that EU businesses no longer have to charge VAT on transactions made by UK customers?
Just to make sure they are not selling to UK customers from a UK subsidiary, I checked my most recent invoice (granted, it was December when UK was still in the single market), and the company billing me was Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.
And to ascertain that they are not just making extra bucks on VAT-free customers, if you selected the US instead:
@Hetzner_OL do you plan to change this?