pacificrack.com, pay me the default fine
pacificrack.com terminated the contract before the date of expiration, please pay me the default fine.
my VPS was deleted at Jan.5 2021 by an undefined abuse. pacificrack.com broke the contract, please pay me the default fine, it's $7.425 .
the bad story begin at Mar. 7 2020, I bought one VPS from pacificrack.com with 1Gbps port speed and 2TB bandwidth. it is really unstable, it goes down without any reasons frequently, it makes me open too many tickets to check it.
my VPS was suspended due to bandwidth over usage at Dec. 15 2020. i did not check it and asked pacificrack.com when the bandwidth will be reset. the trouble comes.
Jan.1 2021, it was the time to reset the bandwidth, but pacificrack.com did not make it happen, and i opened the ticket 349512 to inform pacificrack.com .
firstly, pacificrack.com wanted to re-install my VPS, i refused, what i need is only reset the bandwidth and activate my VPS.
then pacificrack.com told me that the network suspend will be canceled at Los Angeles time on January 1 automatically, it's a lie.
Jan.3 2021, pacificrack.com asked me to promise that there will be no more network abuse attacks before they unseal. it makes me confused, i can not make a promise so hasty.
i asked pacificrack.com to provide a clear and countable definition about network abuse attacks, and explain the differences between the bandwidth over usage and network abuse attacks. since my VPS is suspended due to bandwidth over usage, not network abuse attacks.
Jan.5 2021, after no responses over 48 hours, pacificrack.com deleted my VPS, since i did not made any explanation for the abuse for more than 48 hours.
i can not pay $30.00/30min for the support from pacificrack.com, i tried call 1-877-420-7225 but it guides me to open tickets for support, i'm sorry for using LET as a desk.
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