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Yes, I have my "free" shared hosting there with them...
Probably not related, but people will enjoy this.
VPShared sells cPanel plans starting at $3/year.
cPanel license costs $0.30/account/month, or $3.60/year.
Something is not adding up.
Bottom of homepage:
The end of nigh.
Migrate off your files and move to SmallWeb.
Bulk pricing is $0.175 per month per account from January so profitable at $3 yearly, albeit incredibly tight.
If 3000 accounts are packed into one server, it's $1539/year or $128.25/month.
Looks feasible!
Yep, incredibly tight but not impossible given they cover PayPal fees, i imagine they offer more than just a $3/year packages so probably rely a hell of a lot on upgrades etc
I have the $15 / yr service so my account should be profitable I would think. However, this is very unusual, no response to the ticket and the sites are still down.
My calculation says there's 7 hours of personnel time per server per month included in the income. VPShared is owned by @VirMach and they are busy doing the flash sale. You'll need to wait.
Maybe in your country. You're talking about Virmach, right? In Los Angeles, USA with an actual business office?
Minimal wage in California is $12/hour.
$78.25 pays for 6.52 hours.
Moreover, support is usually outsourced to Philippines that is considerably cheaper.
I thought push up man @yoursunny lived in the US...
@Virmach, any response on the ticket or here would be appreciated. Where is the whole office?
Huh, TIL. I thought the LA address was just a mailbox or virtual office, but it seems like it's an actual office.
Outsourcing will be why they manage at that price, but minimum wage definitely isn't achievable in the states for hiring technicians.
We rely on monitors and then people reporting some outages. With hundreds of people making tickets by the hour, and a lot of people incorrectly calling things that are not outages "outages" we missed this one.
This issue is caused once in a while by LiteSpeed and we caught it late this time because it was accompanied by a combination of other issues.
I guess when the software is developed by people who do things like disallowing pornographic websites, they do other small-minded things like breaking everything if they believe licensing is unpaid, even when it's paid, and they also don't even have a recurring billing option so this is something we have to manually mark off monthly. We missed paying the bill this month, but I quickly noticed this, within minutes actually, and paid the license invoice. Unfortunately for us, we also have another issue where PayPal's website breaks and doesn't actually let you confirm the payment and gives a nonsensical error when you have any number of plugins on Chrome. So while we thought the invoice was paid, it wasn't. Also in this case, Apache didn't auto-run after LiteSpeed stopped running either. I'm not sure what's responsible for this switch-over in the background. And the monitor that lets us know LiteSpeed is off didn't go off. I'm sure we have to recode it at this point, but we might just stop using LiteSpeed or use other built-in monitors and try to figure out the billing situation. The last time we contacted them, LiteSpeed support wasn't much help. They require you manually go to the licensing page for it to update as well, and half the time that doesn't work either so you have to delete and re-enter it. This behavior was reported to them and they have no fix.
Anyway, though, in the end this is our fault and unacceptable. It's on the list to revamp some of this stuff for VPShared and we should have worked on it sooner. Actually, I'll do that right now.
What about payment made for more than 48 hours and ignored?
Why would anyone with those skills work for minimum wage in LA? I'm refraining from commenting on the quality of such a technician working for minimum wage in California, I thought it was implied.
No benefits, either? So the turnover on minimum wage inexperienced techs would sink the company through mistakes or poor quality.