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Comments
Why do you want a refund ?
Lol.. need popcorn!
There are many providers out there without refunds - it isn't their 'duty' to provide a refund, unless they implied about it on their ToS, etc.
Are you Trump by any chance? xD
That title lol.
"Racknerd does not provide a refund, is a very bad thing, please resist this behavior!"
Dont have any issues with racknerd myself. Lets hear @dustinc side of this case.
Ahh, nvm.. I see what it is now..
OP got a free server and canceled his paid one. He didint get refund so he made a thread.
Wtf if that's true!!
What a dimwit
If that is true, Go RackNerd!
I've had a reseller plan with them for some basic staging sites, absolutely perfect host, definitely worth prem moneys!
lmao
I pay for a VPS with nexusbytes, and I didn't like claiming some of the free perks while I do have legit use for it. I have been doing this wrong all this time ?
did you apply for a refund or refound?
They are in the business of making money, and not a charity giving out free money without a legit cause.
If that’s true, as the provider I would cancel the free one as well, just for fun!
What does the contract say ?
It's bad behaviour to actually not read the TOS of the provider please resist this behaviour and it's even worse behaviour to expect a refund after receiving the service you paid for
Ring-ding-ding-ding-dingeringeding!
Gering-ding-ding-ding-dingeringeding!
Gering-ding-ding-ding-dingeringeding!
🦊
And don't forget to add a FraudRecord for entry for such behaviour as others might not want to have such customers too
You would add a fraudrecord entry just because someone was unhappy and opened a thread. Well you're a bit of dick then.
I bet you that the other side story tell you that customer signed up, violated T&C, account was suspended and customer asked for a refund and now not happy with provider. Unfortunately all the stories are 99.8% are the same!
it’s hard to be a provider of 100% good reviews. according to most of the feedback, this host has no unreasonable problems, just your own problems, such as wanting to buy perfect services at a lower price.
Hello @hellohost -- thank you for commenting.
I can confirm per our terms of service, we do not promote/provide refunds. Are you just letting the public know this? Or are you an actual paying customer that has requested a refund, and the request has been denied?
I should mention that while our terms of services indicate we do not provide refunds, we do and have bent the rules to provide our valued customers' refunds on a case by case basis.
If you'd like for me to look into a refund request, please feel free to email [email protected] I'll do my best to help.
Well if that is what really happened fair enough, but in the meantime, suggesting someone should be reported on FraudRecord for simply opening a thread because he/she didn't get a refund still makes any provider a dick.
Well, I'd agree if it was just starting a complaint thread (and to be honest, it's a shit post without details), but it's not "simply" what you stated. The piss off part was getting something for free and then demanding a refund for something previously purchased. Whether true or not, that was the information available at the time of the post you responded to.
Not a provider myself, but when one fucks with free giveaways that could mean less or no more giveaways in the future, that hurts everyone.
To other providers, they probably want others to report on shitty customers for the system to have value. As long as reports use true data and not a false claim, should be within their prerogative.
I wish people made topics about this for mxroute.
FraudRecord actually promotes you leaving feedback on clients like this, "they opened too many support tickets and made a thread on a forum about us". I agree with your comment though, it's a shame that a provider who pays for FR is able to tarnish a user from getting a service with other paying FR users because of a reccomended fraudscore.
The impact of fraud however (actual fraud, not whiny customers) likely far outweighs the 'few' customers who are impacted by this.
I would hope that companies using the FR tool are more likely to refer customers for manual processing than outright rejection, however to actuall retain that order and customer turnaround needs to be fairly quick.
OP is long time gone. Such 'reviews' should be closed as it brings 0 value and drama.
I think @dustinc handled this professionally and given the likelihood the OP has done something to breach ToS, I think this is a 404 drama not found situation.
**
Where I don't see that to be the case, not that I am in any way interested but still.
??? It's right in the quote thread you responded to Hostslick with. And original posts above that. The key thing here is, "If that's true..." about what stefeman inferred.